Near Malecon, Casa Dona Susana provides a terrace, a garden, and a restaurant. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also enjoy the following perks during your stay:
An outdoor pool
Multilingual staff, smoke-free premises, and tour/ticket assistance
A 24-hour front desk, an elevator, and concierge services
A porter/bellhop and wedding services
Guest reviews give top marks for the pool, helpful staff, and location
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
LED TVs with cable channels
All inclusive details
All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and select beverages included
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 10 AM to 10 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Property is also known as
Casa Dona
Casa Dona Susana
Casa Dona Susana Hotel
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta
Casa Susana
Dona Casa
Dona Casa Susana
Dona Susana
Susana Casa
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel Puerto Vallarta
Frequently asked questions
Does Casa Dona Susana have a pool?
Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.
Is Casa Dona Susana pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Dona Susana?
Limited spots are available.
What time is check-in at Casa Dona Susana?
Check-in start time: 3:00 PM; Check-in end time: noon.
What time is check-out at Casa Dona Susana?
Check-out is at noon.
Are there all-inclusive benefits at Casa Dona Susana?
Some rate plans available at this property are all-inclusive.
Where is Casa Dona Susana located?
Located in Romantic Zone, this beach hotel is steps from Olas Altas Street and Playa de los Muertos. Malecon is 1.1 mi (1.7 km) away.
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Casa Dona Susana Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This property is in a great location. Close to many little good restaurants and bars! And only a block away from the beach. The hotel is an older but very nice and super clean one. The pool area is also great and very relaxing. Some rooms are a bit on the smaller side so just make sure you book the correct one! Overall great place to stay at with a super friendly staff!!
Property is great, has a great location and loved the heated adult pool
Wilfred
Stayed 1 night in Jan 2025
6/10 Okay
Anthony
10 April 2025
Liked: Cleanliness, amenities
Disliked: Staff & service
Location was great however the “all inclusive” option was quite strange, you needed to walk to its sister hotel down the street for meals. Room was also small and dark. Best part was the very quiet rooftop pool.
We had a great stay! The staff are so friendly and helpful. The hotel is clean, and quiet, but still in the middle of it all. We had a really relaxing week. Would absolutely come back!