See all properties

Casa Dona Susana

3.5 star property
Adults-only beach hotel with outdoor pool

Choose dates to view prices

Photo gallery for Casa Dona Susana

Restaurant
Exterior
Reception
Outdoor pool
Premium bedding, in-room safe, individually decorated, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • 24/7 front desk
  • Housekeeping
The current price is AED 300
AED 359 total
includes taxes & fees
11 May - 12 May

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, individually decorated, blackout drapes

Standard Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Aerial view

Four Seasons Resort Punta Mita

Punta de Mita
  • On private beach
  • Pool
  • Hot Tub
  • Spa
9.2 out of 10, Wonderful, 345 reviews
The price is AED 3,144
AED 4,351 total
includes taxes & fees
2 Jun - 3 Jun
Four Seasons Resort Punta Mita

About the neighborhood

Map
Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380

What's nearby

  • Olas Altas Street - 1 min walk - 0.1 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Los Muertos Pier - 3 min walk - 0.3 km
  • Malecon - 3 min drive - 2.3 km
  • Conchas Chinas Beach - 5 min drive - 2.0 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Pancho's Takos - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Lix by Xocodiva - ‬2 min walk
  • ‪Tuna Azul - ‬2 min walk
  • ‪Joe Jack's Fish Shack - ‬2 min walk

About this property

Casa Dona Susana

Hotel near Playa de los Muertos
Near Malecon, Casa Dona Susana provides a terrace, a garden, and a restaurant. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Multilingual staff, smoke-free premises, and tour/ticket assistance
  • A 24-hour front desk, an elevator, and concierge services
  • A porter/bellhop and wedding services
  • Guest reviews give top marks for the pool, helpful staff, and location
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels

All inclusive details

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Similar properties

3 outdoor pools

Playa Los Arcos Hotel Beach Resort & Spa

  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.0 out of 10, Very Good, 1,156 reviews
The price is AED 487
AED 585 total
includes taxes & fees
27 May - 28 May
Playa Los Arcos Hotel Beach Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Casa Dona
Casa Dona Susana
Casa Dona Susana Hotel
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta
Casa Susana
Dona Casa
Dona Casa Susana
Dona Susana
Susana Casa
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel Puerto Vallarta

Frequently asked questions

Does Casa Dona Susana have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.

Is Casa Dona Susana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Dona Susana?

Limited spots are available.

What time is check-in at Casa Dona Susana?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Casa Dona Susana?

Check-out is at noon.

Are there all-inclusive benefits at Casa Dona Susana?

Some rate plans available at this property are all-inclusive.

Where is Casa Dona Susana located?

Located in Romantic Zone, this beach hotel is steps from Olas Altas Street and Playa de los Muertos. Malecon is 1.1 mi (1.7 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Casa Dona Susana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with the sister hotel on the beach. Beautiful property and a great, friendly staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at casa Dona Susana.
Stayed 4 nights in Apr 2025

10/10 Excellent

rod

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wehad a beautiful time there!
Stayed 7 nights in Apr 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for enjoying the Zona Romantica in PV
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has beautiful foliage, comfortable rooms, and the most welcoming staff. Would definitely stay here again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Ralph

Liked: Staff & service, amenities, property conditions & facilities
This is our favorite hotel to stay at. It is cozy, clean, and safe, located in the heart of the Romantic Zone.
Stayed 5 nights in Apr 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 9 nights in Mar 2025

8/10 Good

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Pelvain Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very friendly staff?
Stayed 7 nights in Apr 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and convenient and loved the roof top deck with the delicious food offerings. Would stay there again
Stayed 3 nights in Mar 2025

8/10 Good

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property friendly staff.close to everything.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being here. Will stay here again in the future.
Stayed 7 nights in Mar 2025

10/10 Excellent

Misioneros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great value on a budget. Friendly staff. Nice rooftop quiet pool area with comfy loungers.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love casa Dona Susana as it is quiet and part of the Los Arcos complex with all the amenities, pools and beach.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff the hotel was excellent Kind friendly Terrific stay
Stayed 2 nights in Feb 2025

10/10 Excellent

WCurtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience & very helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just love this hotel. Have gone there many many times
Stayed 14 nights in Mar 2025

8/10 Good

Denise

Liked: Amenities, property conditions & facilities
Loved the rooftop
Stayed 5 nights in Apr 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

JOHN

Liked: Staff & service, property conditions & facilities
Convenient location
Stayed 4 nights in Mar 2025

8/10 Good

Laura Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite a funky Mexican property; pool and deck area very nice, rooms a bit small but nicely done, enjoyed my stay
Stayed 2 nights in Mar 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location. Close to many little good restaurants and bars! And only a block away from the beach. The hotel is an older but very nice and super clean one. The pool area is also great and very relaxing. Some rooms are a bit on the smaller side so just make sure you book the correct one! Overall great place to stay at with a super friendly staff!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed twice in last month very clean staff are excellent All was very good Nothin
Stayed 2 nights in Mar 2025