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Abbey

2.5 star property
Adults-only Puerto Vallarta hotel in Romantic Zone with massage/treatment rooms

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Abbey

View from property
Beach nearby, white sand, beach umbrellas
Outdoor pool
Exterior
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Hot Tub
  • Pool
  • Housekeeping

Room options

View all photos for Deluxe Single Room, 1 King Bed

In-room safe, free WiFi

Deluxe Single Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Designer toiletries
Hair dryer
Stovetop
  • Sleeps 1

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi

Deluxe Room

  • Sleeps 4

View all photos for Suite

Suite | Living area | TV

Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
Designer toiletries
Hair dryer
  • Sleeps 4

View all photos for Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds | In-room dining

Economy Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Designer toiletries
Hair dryer
In-room massage
In-room safe
  • Sleeps 4

View all photos for Economy Single Room, 1 Queen Bed

In-room safe, free WiFi

Economy Single Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Designer toiletries
Hair dryer
Stovetop
  • Sleeps 1

About the neighborhood

Map
PULPITO,138, PUERTO VALLARTA, PVR, 48380

What's nearby

  • Olas Altas Street - 1 min walk - 0.1 km
  • Playa de los Muertos - 1 min walk - 0.1 km
  • Los Muertos Pier - 3 min walk - 0.3 km
  • Conchas Chinas Beach - 20 min walk - 1.7 km
  • Malecon - 3 min drive - 2.2 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪La Palapa - ‬1 min walk
  • ‪Blondies - ‬1 min walk
  • ‪Coco's Kitchen - ‬1 min walk
  • ‪La Romántica Churros & Cafe bar - ‬2 min walk
  • ‪Anonimo - ‬2 min walk

About this property

Abbey

Hotel near Playa de los Muertos
Near Malecon, Abbey provides dry cleaning/laundry services, a bar, and a spa tub. The on-site restaurant offers breakfast and lunch. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Beach umbrellas, multilingual staff, and a computer station
  • A 24-hour front desk and massage treatment rooms
Room features
All 55 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Designer toiletries and hair dryers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool
  • Spa tub

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach umbrellas

Spa

  • Massage/treatment rooms

Accessibility

  • Elevator

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Designer toiletries
  • Hair dryer

Entertainment

  • TV

More

  • Connecting rooms available
  • In-room massage
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Abbey Hotel
Abbey PUERTO VALLARTA
Abbey Hotel PUERTO VALLARTA

Frequently asked questions

Does Abbey have a pool?

Yes, this property has an outdoor pool.

Is Abbey pet-friendly?

No, pets are not allowed at this property.

How much is parking at Abbey?

There is free parking nearby.

What time is check-in at Abbey?

Check-in begins at 3 PM.

What time is check-out at Abbey?

Check-out is at noon.

Does Abbey provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times.

Where is Abbey located?

Located in Romantic Zone, this hotel is steps from Olas Altas Street, Playa de los Muertos, and Bay of Banderas. Malecon is 1.2 mi (1.9 km) away.

Abbey Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 66 reviews" "
Rating 8 - Good. 31 out of 66 reviews" "
Rating 6 - Okay. 11 out of 66 reviews" "
Rating 4 - Poor. 4 out of 66 reviews" "
Rating 2 - Terrible. 3 out of 66 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jared, Minneapolis, MN, USA

Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing special but great location to gay beach
Hotel met expectations and was nothing special. No real shade by the pool, bar/restaurant were usually dead, mostly was a place to sleep and shower. Great location, friendly staff, reasonably priced. Not a destination spot but good to get away from the action.

2/10 Terrible

World Traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Bad I Left 2 Days Early!
Old , uncomfortable rooms. No hot water. Internet doesn't work at all in rooms, and barely in lobby. Front Desk Staff can't do anything but apologize. They are essentially just babysitting the building. The manager, Luis is worst of all. Treats you like you are lucky to have the honor of staying there. So bad, I left 2 days early, and went somewhere else!

4/10 Poor

AMT

Liked: Cleanliness, property conditions & facilities
A Gem in need of a facelift
The Abbey is a perfect location with easy access to the beach and just a few blocks away from all the central strip of bars and restaurants. The place is clean but in need of major repairs. The beds are hard and old (still have springs) and the furniture appears to be the same furniture they've probably had since 1975. It is for this reason alone that the overall rating is low. Simple cosmetic upgrades (TV/Bed/furniture/linings) could bring this little gem up to a 3-4 star hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
nice hotel, some staff not friendly though
I loved this hotel at first when I checked in and thought I would stay there next time I travel. The person who checked me in was very friendly and accomodating. The hotel is only a half block of walking to the beach It was great to see an elevator to take me up to the fifth level, other hotels don't have elevators. Great view of ocean even though my room was not for ocean view. Room very clean but found sand residuos on the side walls under the courtins from previous guests. The hotel offers free wifi in the lobby, i was able to reach wifi in my room, nice. My nightmare started when a skinhead guy took over the second shift. He questioned me in a very rude way and said nothing after I said I was a guest in room #. Then he kept browsing in the internet. Not very nice. Next day as I was coming back from the beach the same guy asked me in a rude way to leave the towel with him. I had no idea what he was talking about, never asked for towels, if i did I would expect to be asked nicely. I will probably stay there again I just hope that rude guy is not there any more. Thanx

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Great staff and location. WiFi is not available throughout the hotel. I've stayed twice and never had a signal in my room.

10/10 Excellent

Peter, Whittier, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful 14 day stay in Paradise
The staff was extremely friendly. Stayed during off season, much of the area was just opening up for the season including some of the services provided by the hotel. Even so, the staff made every attempt to provide excellenct service. The rooms are large and very comfortable. Some updating needed IE TV's and some of the dishes in the kitchens but overall excellent.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Gay friendly and great staff

10/10 Excellent

KarlH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the perfect place
We had a perfect stay. I give the hotel straight 5s considering the price. There are more luxurious places, but not in that neighborhood for that price. Free and good wifi. Super friendly staff. Big, luxurious shower. Floor to ceiling windows on two sides, facing the bay. Two balconies. The only thing that could have been better would have been a more robust air conditioner. The existing was a bit weak, though sufficient.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
the poor abbey
the hotel is looking like it needs updating. my room was very small with an air conditioner which only worked on med, not high. tv was fading in and out. not a pleasant experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Hotel
It's a very nice stay, A/C isn't very strong but you get used to it quickly as it's still better than outside for sleeping. Water heat is best mid day (likely solar heating) but this was fine as the max heat was just right considering how hot it was.

4/10 Poor

Jerry, Alexandria, VA

Disliked: Property conditions & facilities, room comfort
It's just ok now.
The Abbey has passed its prime. It's a lot more run-down compared to the last time we stayed here. Carlos used to be the receptionist at the front desk, but is different now without him. If you're looking for an ok hotel, this is it. Otherwise, look elsewhere.

8/10 Good

scott, Chicago, IL, USA

Liked: Cleanliness, staff & service, room comfort
good experience
Staff was friendly, courteous, and responded to requests quickly. Excellent location. Comfortable bed. wifi not always good. Need more warm water in shower.

8/10 Good

Robert, Palm Springs, CA

Liked: Cleanliness, staff & service
Recommended for moderate-priced GAYS
Clean, comfortable, well located in Romantic zone (the GAY area). Close to excellent restaurants (many moderately priced), close to the beach. Knowledgable, pleasant staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Barty, Cape Cod

Liked: Cleanliness, staff & service
Disliked: Room comfort
Abbey Hotel
Basic hotel ,,the restaurant is pretty bad ,location is good ,staff were great ,

6/10 Okay

Neil, calgary ab

Disliked: Room comfort
Abbey Hotel Old Town Puerto Vallarta
The Abbey Hotel advertises as a gay hotel in PV. however in relation to other gay hotels close by it is a poor excuse. Staff members don't seem to be aware of events or happenings in the gay community and aren't seen in the community as staff members of other hotels are. There were no gay events or happenings at the hotel itself such as drag or strip shows. Residents at the hotel are forced to wear an orange wristband as if they were in an all inclusive resort. The beds were hard and the rooms are basic. There is air conditioning but no fridges in the rooms. Most Staff members were friendly and as helpful like getting a taxi or telling you how to get to a location within PV When we arrived I had asked for a room with two beds and an upper floor. The room we were shown only had one bed. I pointed out we had asked for two beds and our room was quickly changed., We were given a fourth floor room of a 7 storey hotel. It was a turn off to see a couple of younger staff members watching straight porno on the guest computer. As far as location is concerned it is right in the center of gay life in PV -close to entertainment, restaurants, bars and the beach.

8/10 Good

Chuck, Columbus, OH, USA

Liked: Cleanliness, staff & service, room comfort
Very Good Value. Will Stay There Again.
Very basic, clean gay hotel. Extremely helpful desk staff. Great location -- a short walk to the gay beach, a 10-minute walk or $3 USD cab ride to the popular gay bars, many good restaurants within blocks. Not luxurious by any means but more than adequate. Wifi in rooms is unreliable, but generally works in the lobby. Contrary to Expedia listing, room rate does not include a breakfast buffet. Hotel manager told me the hotel has NEVER offered a breakfast buffet. Generally, a good deal. I most likely will stay there on my next visit.

4/10 Poor

Derek, San Francisco, CA, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Meh
Even if you book via Expedia for 2 people, they are fond of charging $25 for guests if you check in alone. Hot water didn't work for one day. Elevator works only half the time. Doors are thin, especially the ones connecting the room next door, when you want to sleep in or don't care to hear the person in the other room vomiting for two days. This was my second time here. It's getting over-priced for what's offered. I understand "it's Mexico" but after 8 days I wished I had booked a condo somewhere nearby.

8/10 Good

Chris, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely use this hotel again when I return to Puerto Vallarta
The staff at the Abbey Hotel were very friendly and helpful when requesting excursions. The rooms were unique and inviting, but the bed was a little hard to sleep on, which is something I can overlook because of the overall feel of the atmosphere. The hotel has excellent maid service and kept my room very clean. The hotel setting was in a great location near the beach. I would definitely use this hotel again on my return trip to Puerto Vallarta.

8/10 Good

Michael, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, so-so rooms, beautiful views
Stayed at The Abbey for a total of five nights. Most of the staff was VERY friendly and helpful. Only one front desk clerk seemed a little miffed if you approached him with a question. One of the waiters in the restaurant shorted me on my change and acted a little gruff the whole time as if waiting on gay people was beneath him. But the rest of the staff, AMAZING. The location is hard to beat, too, right smack in the middle of a great neighborhood- close to bars, cafes, the beach, places to eat. I had a gorgeous view from my balcony. The room was always clean and the maids were very nice. The bed was hard as a rock, but I've come to expect that from hotel beds in Mexico. They're all hard for some reason. I would definately stay here again.

10/10 Excellent

Joe, Knoxville, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location for gay traveler's
The staff and overall amenities of the Abbey was very appealing. We stayed in a European Suite which was of ample room and had a full size refrigerator, stove, blender, coffee maker. The only negative about the room was the bed. The bed was hard as a rock. Surprisingly, I wasn't sore though each morning of the 7days I spent there. The staff was very accomodating and the breakfast meals were super! The pool is nice; but, the sun exposure is only during peak 11am-2pm. The beach was a short walk. The eateries and bars also were a short walk. The entire stay felt very safe and the locals could not have been more hospitable and patient with the fact that neither of us could speak ANY spanish. We will make this a future destination again.

8/10 Good

Gary, Memphis, TN

Liked: Cleanliness, staff & service, property conditions & facilities
Loved My Puerto Vallarta stay at Hotel Abbey
It was a perfect spot for a first visit to PV. Location was perfect and an easy walk to everything I was interested in seeing and doing. The hotel is adequate and I would probably return just because of the wonderful and helpful service recieved from the desk staff. Try to get an upper floor room. Mine was on a corner with views of the city and the ocean. There is great food, shopping and clubs all around the hotel. The beds are a wee bit hard, but not that bad. Good value and pleasant experience over all.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice front Desk Staff
Overall the hotel was pretty good. The staff is friendly and its in a great location. The only complaint was the the housekeeping staff was talking loud and laughing in the halls early in the morning. This was annoying if you get in late and want to sleep in. However, they were very friendly.

8/10 Good

Kyle, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great vacation..
The Abbey Hotel is a older hotel but the rooms are clean and services were great. The front desk was very helpful -thank you Carlos and Sergio. You can walk everywhere from this location, beach shops, places to dine. The wireless is sometimes a problem but they have a computer in the lobby for all to use.

8/10 Good

j, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place, great location
great customer service