2/10 Terrible
Tania M.
5 January 2025
Disliked: Cleanliness
Poor experience
We’ve stayed in PV multiple times over the years and this is our first stay at Velas Vallarta. While the property itself is ok, I would recommend that you review the photos of multiple properties within this resort- as I am told, each property owner units can vary. This unit is very rundown, musty, and filthy. The owner was very kind, and reimbursed us our last night after we fell sick, so that was very nice- however it doesn’t change that for 6 days the condition of the unit was very poor:Bed: comfortable, with decent pillows and beddingShowed: very dirty and water does not warm up )had maintenance come to repair but no fix)Kitchen: not very useable- big fridge but cookware was put away dirty and not a good variety- there is a blender and toaster (nice to have)Sofa: faux leather fold out ikea style bed which may be ok for you g children to sleep on, but not super comfy Walls/overall condition: in dire need of fresh paint and cleaning-Location of unit: the pickleball tennis courts are below so if you want to hear the bouncing of balls while in unit, you will be fine
Tania M.
Stayed 7 nights in Dec 2024