LOCATION: It’s inside Playa Dorado compound with other resorts and is nicely situated, giving you beautiful Mountain View’s.
BEACH ACCESS: If you take the shuttle, it’s about a 5 minute walk. If you decide to walk, it’s a good 10-15 minute walk inside the compound.
ROOM: Our room was nice and spacious with a balcony and decent closet. The bathroom was somewhat updated. The bed and pillows were comfortable and clean.
SERVICE: Service inside the buffet and bar area were poor. They have no “system” to seat and/or serve you, so many of the servers do not realize you have sat down or are in need of anything. Every single night we were having to ask for silverware, a glass of water and even napkins. On our final night, we booked dinner at the a la carte restaurant. They only had 1 server and it took about 30 minutes for him to take our order. They also had karaoke right next to the dining room which was very loud and frustrating.
FOOD: The only thing that was worth mentioning was the Paella. Everything else was standard chicken, rice, beans, fries, etc. The a la carte restaurant served us cold hash browns, which seemed to be from that mornings breakfast, as an appetizer.
DRINKS: Terrible. They use syrup mixes and everything is too sweet with no alcohol.
OVERALL: The beach is beautiful, the resort is pretty but they really need to step it up on their service, food/drinks. If they fixed those areas, we would go back again.