Novotel Puerto Montt

4.0 star property
Hotel in Puerto Montt with a sauna and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Puerto Montt

Exterior
Interior
Restaurant
Exterior
In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
The price is AED 307
AED 307 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 1 King Bed

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
Iron/ironing board
Pet friendly
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Free cribs/infant beds
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 3
  • 1 King Bed

Standard Room with Two Double Beds

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
Pet friendly
Desk
  • Sleeps 4
  • 2 Double Beds

Standard Room with King Bed

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
Pet friendly
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds (City Side)

Highlights

Free cribs/infant beds
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Heating
Free cribs/infant beds
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
Pet friendly
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245

What's nearby

  • Mall Paseo Costanera - 1 min walk - 0.1 km
  • Dock - 7 min walk - 0.6 km
  • Puerto Montt Cathedral - 7 min walk - 0.6 km
  • Angelmo Fish Market - 3 min drive - 2.6 km
  • Pelluco Beach - 4 min drive - 3.2 km

Getting around

  • La Paloma Station - 7 min drive
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Clover - ‬3 min walk
  • ‪Dominó Paseo Costanera - ‬2 min walk
  • ‪Té de lluvia - ‬3 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Live Socialbar - ‬6 min walk

About this property

Novotel Puerto Montt

Upscale hotel
Novotel Puerto Montt provides amenities like laundry facilities and a sauna. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), coffee/tea in the lobby, and a 24-hour front desk
  • Smoke-free premises and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms have comforts such as free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Free infant beds and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options
  • Free offsite parking within 3 ft

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CLP 10000 per person
  • Coffee/tea in common area(s)

Things to do

  • Sauna

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 20000 per accommodation, per stay, plus a deposit of CLP 50000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 29750 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 10000 per person
  • Pet deposit: CLP 50000 per stay
  • Pet fee: CLP 20000 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CLP 29750 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 77.565.357-4

Property is also known as

Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt

Frequently asked questions

Is Novotel Puerto Montt pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CLP 50000 per stay and a fee of CLP 20000 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Novotel Puerto Montt?

There is free parking nearby.

What time is check-in at Novotel Puerto Montt?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

What time is check-out at Novotel Puerto Montt?

Check-out is at noon.

Where is Novotel Puerto Montt located?

Situated in Puerto Montt, this hotel is within a 5-minute walk of Mall Paseo Costanera and Antonio Felmer Museum. Casa del Arte Diego Rivera and Dock are also within 10 minutes.

Novotel Puerto Montt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 129 reviews" "
Rating 8 - Good. 31 out of 129 reviews" "
Rating 6 - Okay. 13 out of 129 reviews" "
Rating 4 - Poor. 4 out of 129 reviews" "
Rating 2 - Terrible. 4 out of 129 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Priscila

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor del hotel es la ubicacion y la cercania con el mall. El desayuno buenisimo, aunque el comedor algo chico para la cantidad de huéspedes que hay en el hotel. Todo limpio y el personal muy amable
Stayed 1 night in Oct 2024

8/10 Good

Edmundo, SAO PAULO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynda Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good but not very much
The Hotel is good because of the location. The lights went out and we were stuck for hours. They don´t have stairs and the elevator didn´t work
Stayed 2 nights in Jun 2024

6/10 Okay

Alejandro

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A hotel with poor and very noisy heating system in rooms. Location is not bad, however poor maintenance of the building is obvious....
Stayed 4 nights in Jun 2024

4/10 Poor

Mario, Santiago

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Stayed 1 night in May 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Muy conveniente para ir de compras
Stayed 2 nights in May 2024

6/10 Okay

Alejandro, Bariloche

Liked: Cleanliness, staff & service, amenities
Impresive sea view, convenient above the shopping mall and downtown. Very friendly and helpfull personel Heating was not working in the room, safe was not working, very noisy breakfast place and relatively small
Stayed 2 nights in May 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great staff and nice accomodations
Stayed 2 nights in Feb 2024

10/10 Excellent

Ronson

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect “Novotel” standards in my opinion. Clean, comfortable and good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.
Stayed 1 night in Mar 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with ocean view. Attatched to a great new mall.
Stayed 2 nights in Feb 2024

6/10 Okay

jacqueline

Liked: Cleanliness
Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel).
Stayed 4 nights in Feb 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues
Stayed 4 nights in Feb 2024

10/10 Excellent

julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 4 nights in Feb 2024

6/10 Okay

Carol

Liked: Property conditions & facilities
Disliked: Room comfort
2nd Stay in 3 weeks - this time wasn't as good.
We stayed here on our way south 3 weeks prior and it was amazing. This time, it wasn't because the A/C was broken, and it was uncomfortably hot for sleeping. It's a great location - we walked to/from the bus terminal each time. It's waterfront (I watched dolphins right in front of our room.) All the rooms face the water. The breakfast could use an upgrade. This time, the food warmer for the vegetables and eggs, wasn't warm at 7:30am. Personally, as someone with a lot of food allergies, including eggs, dairy, and gluten, I would love to see more separation as the utensils get used from the eggs to the vegetables, the cheese to the meats, etc. Overall, I would stay here again. Hopefully, the A/C would be working in the summer, though :)
Stayed 1 night in Feb 2024

10/10 Excellent

Constanza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, el personal muy amable y excelente lugar para ir en familia.
Stayed 1 night in Feb 2024

6/10 Okay

Marco

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024