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One Puebla Serdan

3.0 star property
Eco-certified hotel in Puebla with free parking

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for One Puebla Serdan

Exterior
Superior Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Restaurant
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
The price is AED 147
AED 175 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Shower, eco-friendly toiletries, hair dryer, towels

Superior Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior

Holiday Inn Express Puebla, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
9.4 out of 10, Exceptional, (1139)
The price is AED 192
AED 229 total
includes taxes & fees
5 Jan - 6 January 2025
Holiday Inn Express Puebla, an IHG Hotel

About the neighborhood

Map
Av. 15 de Mayo No. 4502, Puebla, PUE, 72023

What's nearby

  • Galerías Serdán - 5 min walk
  • Zócalo de Puebla - 8 min drive
  • Cuauhtemoc Stadium - 8 min drive
  • Angelopolis Commercial Center - 9 min drive
  • Centro Expositor - 10 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 29 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Sushimart - ‬4 min walk
  • ‪Chili's - ‬8 min walk
  • ‪Los 3 García - ‬10 min walk
  • ‪Antigua Taquería la Oriental - ‬8 min walk

About this property

One Puebla Serdan

Eco-certified hotel near Galerías Serdán
Located close to Finsa Industrial Park, One Puebla Serdan provides laundry facilities and a business center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • 1 meeting room, smoke-free premises, and a front-desk safe
  • A water dispenser, a 24-hour front desk, and an elevator
Room features
All 126 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Eco-friendly cleaning products, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Composting
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla

Frequently asked questions

Is One Puebla Serdan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at One Puebla Serdan?

Self parking is free at this property.

What time is check-in at One Puebla Serdan?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at One Puebla Serdan?

Check-out is at noon.

Where is One Puebla Serdan located?

Located in the heart of Puebla, this eco-certified hotel is 0.3 mi (0.4 km) from Galerías Serdán and within 6 mi (10 km) of Finsa Industrial Park and Centro Expositor. Cuauhtemoc Stadium and Estadio de Béisbol Hermanos Serdán are also within 6 mi (10 km).

One Puebla Serdan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 402 reviews" "
Rating 8 - Good. 119 out of 402 reviews" "
Rating 6 - Okay. 27 out of 402 reviews" "
Rating 4 - Poor. 5 out of 402 reviews" "
Rating 2 - Terrible. 7 out of 402 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Emilio

Business traveler
Liked: Cleanliness
I was disappointed waiting for the front desk person, I was supposed to pay a fee of $261.93 because I made a payment through Expedia of $86.46 the total of the hotel was 367.52 and the hotel charged me the full amount and they told me that I had to contact Expedia customer service to be reimbursed for the initial payment. But Expedia doesn't have any phone number to contact them. I would like to be reimbursed for that money 🙁 Thank you
Stayed 5 nights in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jesús

Stayed 1 night in Aug 2024

10/10 Excellent

Jesús

Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A lot of restaurants near to go.
Stayed 4 nights in Apr 2024

6/10 Okay

Lori

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Stayed 1 night in Apr 2024

10/10 Excellent

Afsaneh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really clean with very friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Porfirio

Stayed 1 night in Mar 2023

8/10 Good

Stephen

Stayed 1 night in Sep 2022

10/10 Excellent

Mary

Stayed 1 night in Aug 2022

8/10 Good

Mary

Stayed 3 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in process. Very friendly staff. Good location. Very small room but clean and good shower. Wifi worked well on the 7th floor. Free parking. Decent value, just doesn't have any distinguishing character whatsoever. Good for one night.
Stayed 1 night in May 2022

10/10 Excellent

anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Puebla Serdan Review
Had a great stay at One Puebla Serdan. Hotel was very clean and the staff was very friendly and helpful. The breakfast buffet was also good.
Stayed 2 nights in Mar 2022

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and like new.
Hotel was very nice and very organized and clean, feels like it is very new. Good breakfast and big TV, and good AC.
Stayed 2 nights in Jan 2022

10/10 Excellent

Lilian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, muy limpio y el personal siempre amable y atento. Lo único que no me gusto es que entra mucho ruido a las habitaciones.
Stayed 2 nights in Nov 2021

8/10 Good

Martha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ok for a short stay
Th hotel is good, very basic, in your room you will find only the bed(s), a TV, a large table that is also a mini mini closet and the bathroom. Is good to spend no more than 2 night there. My bed was not very confortable also the pillows. I observed the cleaning personal changed everyday the towels, could be a good recommendation to let the guest decide if they want a new one everyday also to be more environmental friendly. Same thing with the breakfast the cups for coffee were disposable, when the other dishes were not.
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff..........................................
Stayed 1 night in Feb 2021

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 4 nights in Dec 2020

2/10 Terrible

Manuel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Pésima experiencia
El hotel en recepción tenía goteras, se veía descuidado con temas de humedad. En la habitación de repente empezó a oler intensamente a comida porque entiendo que estaban cocinando desde las 5:30 am. El cancel del baño tenía fugas e inundo mientras uno tomaba una ducha. Las almohadas no son cómodas, parecía que estaban rellenas o de mala calidad
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiempo
Entrega a tiempo
Stayed 1 night in Aug 2020

8/10 Good

DL

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, carpet halls were not vacuum properly. But overall good place.
Stayed 2 nights in May 2019