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Hotel Xelhua

3.5 star property
Hotel with free parking, a quick walk to Great Pyramid of Cholula

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Photo gallery for Hotel Xelhua

View from property
Front of property
Junior Single Room | Individually furnished, laptop workspace, free WiFi, bed sheets
Mountain view
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Parking included
  • 24/7 front desk
  • Free WiFi
The current price is AED 176
AED 209 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Double Room

Executive Double Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Executive Double Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Junior Single Room

Highlights

Deck/patio
Individually furnished
Heating
Dining table
Flat-screen TV
Blackout drapes/curtains
Portable fan
Hair dryer
  • 22 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Junior Double Room

Highlights

Deck/patio
Individually furnished
Heating
Dining table
Flat-screen TV
Blackout drapes/curtains
Portable fan
Hair dryer
  • 22 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room (Master Sencilla con Jacuzzi )

Individually furnished, laptop workspace, free WiFi, bed sheets

Signature Room (Master Sencilla con Jacuzzi )

Highlights

Furnished balcony
Individually furnished
Private indoor hot tub
Heating
Refrigerator
Dining table
Flat-screen TV
Renovated in 2015
  • 22 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Basic Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Single Room

Executive Single Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Executive Single Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Basic Double Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
4 sur 106, San Pedro, San Pedro Cholula, PUE, 72760

What's nearby

  • Plaza de la Concordia - 3 min walk - 0.3 km
  • Zócalo - 4 min walk - 0.4 km
  • Great Pyramid of Cholula - 8 min walk - 0.7 km
  • La Virgen de los Remedios Sanctuary - 8 min walk - 0.7 km
  • University of the Americas Puebla - 13 min walk - 1.2 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 29 min drive
  • Puebla Intl. Airport (PBC) - 16 min drive

Restaurants

  • ‪La Terrace - ‬1 min walk
  • ‪Amalia - ‬2 min walk
  • ‪Licorería San Pedrito - ‬2 min walk
  • ‪Restaurante la Piramide - ‬3 min walk
  • ‪La Lunita - ‬3 min walk

About this property

Hotel Xelhua

Hotel near Great Pyramid of Cholula
Located close to Plaza de la Concordia and Ex-Convento de San Gabriel, Hotel Xelhua provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site international cuisine restaurant, Malik, offers brunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks include:
  • Free self parking
  • A banquet hall, a porter/bellhop, and wedding services
  • Tour/ticket assistance, luggage storage, and an elevator
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces, as well as thoughtful touches like free WiFi and dining tables.
More conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

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AED 126 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Malik

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Guidebooks/recommendations
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Xelhua San Pedro Cholula
Hotel Xelhua Cholula
Hotel Xelhua
Xelhua Cholula
Xelhua San Pedro Cholula
Hotel Xelhua Hotel
Hotel Xelhua San Pedro Cholula
Hotel Xelhua Hotel San Pedro Cholula

Frequently asked questions

Is Hotel Xelhua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Xelhua?

Self parking is free at this property.

What time is check-in at Hotel Xelhua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Xelhua?

Check-out is at 1 PM.

Where is Hotel Xelhua located?

Located in Cholula, this hotel is within a 5-minute walk of Plaza de la Concordia and Capilla Real. Ex-Convento de San Gabriel and Great Pyramid of Cholula are also within 10 minutes.

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Hotel Xelhua Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 134 out of 304 reviews
Rating 8 - Good. 82 out of 304 reviews
Rating 6 - Okay. 49 out of 304 reviews
Rating 4 - Poor. 25 out of 304 reviews
Rating 2 - Terrible. 14 out of 304 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the heart of the action in the beautiful city of Cholula - they have onsite secure parking and the rooms were spacious and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super amicable and attentive. The hotel was very picturesque and super clean. It has a covered parking, súper accesible.
Stayed 3 nights in Jan 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained, staff very friendly and helpful. Easy to find.
Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, front desk very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.
Stayed 6 nights in Jan 2025

10/10 Excellent

DULCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very nice and helpful. Great Location
Stayed 4 nights in Feb 2024

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Close to the center
Stayed 1 night in Apr 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff. Great room.
Stayed 1 night in Dec 2022

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro was very helpful. We enjoyed our stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in. Clean and cozy room. Really close to turistic attractions.
Stayed 1 night in Nov 2022

6/10 Okay

Luis

Liked: Staff & service
Bed very uncomfortable
Stayed 1 night in Apr 2024

6/10 Okay

CARLOS

It was okay but lacked a lot things. Too many to list.
Stayed 2 nights in Mar 2024

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gggg
Stayed 1 night in Sep 2023

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot pay with a credit card
This hotel is in an excellent location. Staff are very friendly and the hotel is very clean. I was just very disappointed that they don’t take credit cards as a form of payment and as a tourist you only carry around a limited amount of cash.
Stayed 1 night in Dec 2022

4/10 Poor

Rosa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room and bathroom was very old, super noisy and the bathroom didn't have an outlet. The room was super cold that we weren't able to sleep. You have to pay for the breakfast and wasn't good at all. The hotel has a good location and the staff was friendly.
Stayed 1 night in Jan 2023

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Ir is not so bad, but it doesn’t quite match the price. It’s a bit noisy and they didn’t take credit cards, that sort of ruined it. No coffee in the room. Otherwise it’s ok.
Stayed 1 night in Nov 2023

2/10 Terrible

Lee

Disliked: Staff & service, property conditions & facilities, room comfort
AVOID or you’ll regret it!
The front desk staff was rude and unaccommodating. Though we arrived around 3:30 pm, about 30 minutes after check in began, he claimed there was only one room without a window available by the noisy lobby. He also claimed that they only accepted cash, even though neither Hotels.com nor the hotel indicated this. There was a lot of noise in the lobby restaurant and rooftop restaurant/club until 11 pm at night.
Stayed 3 nights in Jul 2022

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno, solo que siento que le falta personal para atender la demanda y necesidad de los clientes
Stayed 1 night in Feb 2025

4/10 Poor

Alejandro

Liked: Cleanliness
Disliked: Property conditions & facilities
No servia algunas luces en la habitación, tampoco tiene burro para planchar, no tiene aire acondicionado, el colchón es duro
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto
Stayed 1 night in Feb 2025

10/10 Excellent

Yair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar, las habitaciones esta cómodas; la atención del personal es muy buena, siempre ofrecieron lugares donde asistir, visitar, lugares de comida y arqueológicos.
Stayed 2 nights in Feb 2025