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Hotel Star Express Puebla

3.0 star property
Beaux Arts hotel with free parking connected to the convention center in Puebla

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Photo gallery for Hotel Star Express Puebla

Standard Quadruple Room, 2 Double Beds | In-room safe, desk, laptop workspace, free WiFi
Laundry room
Daily full breakfast (MXN 110 per person)
Reception
Room service - dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • 24/7 front desk
The current price is AED 149
AED 177 total
includes taxes & fees
14 Mar - 15 Mar

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, free WiFi

Standard Room

Highlights

Connecting rooms available
LED TV
Designer toiletries
Private bathroom
Rainfall showerhead
Cable channels
Laptop workspace
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | In-room safe, desk, laptop workspace, free WiFi

Family Room, 2 Double Beds

Highlights

Connecting rooms available
LED TV
Designer toiletries
Private bathroom
Rainfall showerhead
Cable channels
Laptop workspace
In-room safe
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Internal View

In-room safe, desk, laptop workspace, free WiFi

Double Room Standard With Internal View

  • Sleeps 4
  • 2 Full Bed(s)

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includes taxes & fees
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About the neighborhood

Map
De La Pedrera 3119, near CAPU, Puebla, PUE, 72070

What's nearby

  • Fort Loreto - 6 min drive - 5.8 km
  • Puebla Convention Center - 7 min drive - 6.4 km
  • Zócalo de Puebla - 7 min drive - 5.0 km
  • Cuauhtemoc Stadium - 7 min drive - 7.1 km
  • Puebla Cathedral - 8 min drive - 5.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪I Tortas - ‬2 min walk
  • ‪Tortas César Don Güero - ‬9 min walk
  • ‪Vips - ‬3 min walk
  • ‪Taquería Don Saúl - ‬5 min walk
  • ‪Frutilandia 2 - ‬10 min walk

About this property

Hotel Star Express Puebla

Hotel near Zócalo de Puebla
Located close to Fort Loreto and Puebla Cathedral, Hotel Star Express Puebla provides a free daily manager's reception, dry cleaning/laundry services, and a health club. The on-site restaurant, Restaurante, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and luggage storage
  • A banquet hall, coffee/tea in the lobby, and a 24-hour front desk
Room features
All 64 rooms boast comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free offsite parking within 98 ft
  • Street parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 110 for adults and MXN 110 for children
  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaurante

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (538 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 100
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 110 for adults and MXN 110 for children
  • Early check-in fee: MXN 100 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Hotel Star Express Puebla
Star Express Puebla
Star Express
Hotel Star Express
Star Express Puebla Puebla
Hotel Star Express Puebla Hotel
Hotel Star Express Puebla Puebla
Hotel Star Express Puebla Hotel Puebla

Frequently asked questions

Is Hotel Star Express Puebla pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Star Express Puebla?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Star Express Puebla?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 100 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Star Express Puebla?

Check-out is at 1 PM. Late check-out is available for MXN 300 (subject to availability).

Where is Hotel Star Express Puebla located?

Situated near the airport, this hotel is within 3 mi (5 km) of Zócalo de Puebla, Fort Loreto, and Puebla Cathedral. Puebla Convention Center and FINSA are also within 6 mi (10 km).

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Hotel Star Express Puebla Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 103 out of 283 reviews
Rating 8 - Good. 112 out of 283 reviews
Rating 6 - Okay. 47 out of 283 reviews
Rating 4 - Poor. 10 out of 283 reviews
Rating 2 - Terrible. 11 out of 283 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ruben Carlos Castillo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2025

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, it was good
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was Great!
Stayed 1 night in Nov 2023

10/10 Excellent

Hector Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Jun 2023

4/10 Poor

MARIA DEL CARMEN

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The fee is expensive according to the hotel appearance. Nobody is present to help you with the luggage and there are only stairs. Bathroom outlet was not working. It was reported to the front desk but they didn't do anything. Small rooms and nothing is the same as the pictures on the web Very disappointed that this place is offered through expedia.
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
15 Minutes and Out
I, unfortunately, did not have a good experience with Hotel Star Express Puebla and had to check out fifteen minutes after arriving. The issue was that the room did not have a window, which could have been fine if there was a way to control the temperature, but there was no AC or a fan, which just made the room's air still and insufferable. Second, the most pressing issue was a lingering awful smell of sewage from the bathroom. It was so strong and intense it was making me nauseous. My colleague staying in the same hotel had the same issue with the smell, so it wasn't just my room. With these issues, we opted to leave. Although we were told we would not get a refund, we did not care because it was terrible.
Stayed 2 nights in Nov 2023

10/10 Excellent

Daniel Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable desde la recepción y las recámaras sencillas pero agradables.
Stayed 1 night in Feb 2025

6/10 Okay

Viry

Liked: Cleanliness, staff & service
Habitacion comoda, sin elevador ni calefacción, el hotel es frio y en diciembre puebla es frio
Stayed 3 nights in Dec 2024

10/10 Excellent

Cristian Yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención, puedes entrar y salir las 24 horas
Stayed 1 night in Dec 2024

10/10 Excellent

Sheila Itzel Pineda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la hospitalidad y la seguridad
Stayed 1 night in Nov 2024

10/10 Excellent

ABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL WIFI NO FUNCIONA MUY BIEN
Stayed 1 night in Nov 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
El estacionamiento está en la calle, lo cual no fue de mi agrado.
Stayed 1 night in Oct 2024

6/10 Okay

Laura

Liked: Cleanliness, amenities
El lugar para estqcionarse es muy incómodo y el personal de recepción nos pareció poco atento., siempre con sus audifonos y había que hablarles varias veces para que nos respondieran algo.
Stayed 4 nights in Oct 2024

8/10 Good

Felipe De Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Lucero

Liked: Cleanliness, staff & service
La ubicación es muy mala, incluso insegura hay muchos indigentes en la zona
Stayed 1 night in Sep 2024

10/10 Excellent

Martha Yukier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Está justo al lado de la central, muy conveniente
Stayed 1 night in Sep 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho, muy bonito y a buen precio, lo único chistoso es el GYM solo son dos aparatos jaja da igual porque no busco hacer ejercicio en mi viaje pero si a alguien le interesa
Stayed 3 nights in Sep 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Victoria

Stayed 1 night in Sep 2024

8/10 Good

Saúl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien hotel excelente opción cerca de la central
Stayed 1 night in Sep 2024

6/10 Okay

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal internet
Todo bien, solo el internet pésimo
Stayed 2 nights in Sep 2024