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Hotel Isabel

3.0 star property
Family-friendly hotel with free valet parking and a fitness center

Choose dates to view prices

Photo gallery for Hotel Isabel

Bar (on property)
Exterior detail
Hallway
Business center
In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking included
  • Room service
  • Laundry
The current price is AED 89
AED 108 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Satellite channels
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Satellite channels
In-room safe
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Satellite channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

Highlights

Individually decorated
Private hot tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Private bathroom
Hair dryer
  • 22.0 sq m
  • Sleeps 4
  • 2 Double Beds

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AED 182 total
includes taxes & fees
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About the neighborhood

Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Puebla Cathedral - 4 min walk - 0.4 km
  • Puebla Convention Center - 14 min walk - 1.2 km
  • Centro Expositor - 8 min drive - 4.8 km
  • Angelopolis Commercial Center - 8 min drive - 6.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Attico 303 - ‬3 min walk
  • ‪Comal Cocina de Antojo - ‬2 min walk
  • ‪Miel de Agave - ‬3 min walk
  • ‪Tacos Tony - ‬2 min walk
  • ‪El Encanto - ‬1 min walk

About this property

Hotel Isabel

Family-friendly hotel near Zócalo de Puebla
Close to Puebla Cathedral, Hotel Isabel provides a terrace, a garden, and an arcade/game room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking, valet parking, and extended parking
  • Full breakfast (surcharge), a foosball table, and a banquet hall
  • An elevator, a porter/bellhop, and luggage storage
  • Guest reviews give top marks for the central location and helpful staff
Room features
All guestrooms at Hotel Isabel feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 47-inch flat-screen TVs with satellite channels
  • Daily housekeeping and phones

Languages

English, Spanish

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  • Parking included
  • Free WiFi
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8.2 out of 10, Very Good, 419 reviews
The price is AED 94
AED 111 total
includes taxes & fees
16 Apr - 17 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 150 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Frequently asked questions

Is Hotel Isabel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Isabel?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Isabel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Isabel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Isabel located?

Located in Puebla Historic Center, this family-friendly Puebla hotel is within a 5-minute walk of Palafoxiana Library, Zócalo de Puebla, and Puebla Cathedral. Los Sapos Bazaar and Candy Street are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

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Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 530 out of 837 reviews
Rating 8 - Good. 214 out of 837 reviews
Rating 6 - Okay. 51 out of 837 reviews
Rating 4 - Poor. 18 out of 837 reviews
Rating 2 - Terrible. 24 out of 837 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stay here and is great the staff is very friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Molina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Puebla.
Stayed 1 night in Jan 2025

8/10 Good

Consuelo

Nice location and nice room as well
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, near the city central a lot of places to vist
Stayed 2 nights in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and enjoyed my stay.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Easy to find and parking was available (which is a big deal in Puebla). The staff was amazing!!
Stayed 1 night in Jan 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is closed to all amenities at walking distance.
Stayed 3 nights in Mar 2025

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent location, great price - benefit ratio
Stayed 1 night in Oct 2024

10/10 Excellent

Rosa Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by.
Stayed 2 nights in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness
Very noisy in common areas.
Stayed 2 nights in Mar 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Everything was in walking distance! Beautiful hotel!
Stayed 5 nights in Sep 2024

10/10 Excellent

Elizabeth Yolanda

Liked: Staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2024

8/10 Good

R A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value for money
Great location! Reasonable prices. Rooms unfortunately very noisy
Stayed 1 night in Oct 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just really loud you could hear the door slamming all night
Stayed 4 nights in Nov 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Is near to every thing
Stayed 2 nights in Dec 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Very good option
Stayed 2 nights in Oct 2024

8/10 Good

randy

Liked: Cleanliness, staff & service, amenities
an old but completely renovated And charming hotel in the old section of Puebla . The location was fantastic only a block from the Zocalo. The restaurant food was decent. The downside was that the king beds are in rooms that are only slightly larger than the bed itself and have no windows.
Stayed 4 nights in Oct 2024

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and accommodating. My Spanish is muy mal, but there was always a staff member who spoke English very well. Would recommend this hotel to everyone.
Stayed 4 nights in Aug 2024

8/10 Good

Carlos Salazar

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 minute walk to Zocalo. Lots of shops and restaurants nearby. Room was located on the back of hotel away from the street. No window, just a door window facing courtyard. Small room but very clean. No lotion or wash cloths. No iron or iron board. King size bed was firm but comfortable. Pillows were ok. Definitely would stay here again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Sergio Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2024

8/10 Good

César

Liked: Staff & service, property conditions & facilities
Bueno
Stayed 2 nights in Mar 2025