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Hotel Casa Real

3.5 star property
Hotel with a 24-hour front desk, near Great Pyramid of Cholula

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Real

Signature Room | Premium bedding, down comforters, minibar, desk
Point of interest
Point of interest
Signature Room | Premium bedding, down comforters, minibar, desk
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The price is AED 166
AED 198 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Royal Double Room

Royal Double Room | Premium bedding, down comforters, minibar, desk

Royal Double Room

Highlights

Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Minibar
Free bottled water
Digital channels
Desk
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room Single Use, 1 King Bed

Comfort Double Room Single Use, 1 King Bed | Premium bedding, down comforters, minibar, desk

Comfort Double Room Single Use, 1 King Bed

Highlights

Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Digital channels
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

Premium bedding, down comforters, minibar, desk

Basic Room

Highlights

Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 2 Double Beds, Balcony

Classic Double Room, 2 Double Beds, Balcony | Premium bedding, down comforters, minibar, desk

Classic Double Room, 2 Double Beds, Balcony

Highlights

Balcony
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room

Signature Room | Premium bedding, down comforters, minibar, desk

Signature Room

Highlights

Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Private bathroom
Minibar
Free bottled water
Digital channels
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, minibar, desk

Superior Double Room

Highlights

Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Separate bathtub and shower
Jetted bathtub
Rainfall showerhead
Minibar
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hampton Inn & Suites by Hilton Puebla

Breakfast included
Pet friendly
Parking included
Free WiFi
9.4 out of 10, Exceptional, (395)
The price is AED 182
AED 217 total
includes taxes & fees
12 Jan - 13 January 2025
Hampton Inn & Suites by Hilton Puebla

About the neighborhood

Map
603 Calle 14 Ote Santiago Xicotenco, San Andrés Cholula, Pue., 72810

What's nearby

  • University of the Americas Puebla - 1 min walk
  • Zócalo - 18 min walk
  • Great Pyramid of Cholula - 18 min walk
  • Angelopolis Commercial Center - 10 min drive
  • Metropolitan Auditorium - 11 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 23 min drive
  • Puebla Intl. Airport (PBC) - 31 min drive

Restaurants

  • ‪Bear Pong - ‬1 min walk
  • ‪Hamburguesa Real - ‬1 min walk
  • ‪La Sagrada Pulquería Alternativa - ‬1 min walk
  • ‪Voodoo Mamma - ‬1 min walk
  • ‪Suave Remedio - ‬1 min walk

About this property

Hotel Casa Real

Hotel near Great Pyramid of Cholula
Located close to Explanada Shopping Center, Hotel Casa Real provides a fireplace in the lobby, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), a porter/bellhop, and multilingual staff
  • Concierge services, smoke-free premises, and luggage storage
  • A 24-hour front desk
Room features
All guestrooms at Hotel Casa Real offer thoughtful touches such as premium bedding, as well as amenities like free WiFi and minibars.
More amenities include:
  • Bathrooms with free toiletries
  • 43-inch flat-screen TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee weekdays 8:00 AM–noon: MXN 180 for adults and MXN 90 for children
  • 1 restaurant
  • 1 bar
  • Hosted evening meal available daily for a fee of MXN 250

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per night, plus a deposit of MXN 250 per stay
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 90 for children
  • Pet deposit: MXN 250 per stay
  • Pet fee: MXN 250 per pet, per night
  • Hosted evening meal: MXN 250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number 32

We should mention

This property does not have elevators

Property is also known as

Hotel Casa Real Hotel
Hotel Casa Real San Andrés Cholula
Hotel Casa Real Hotel San Andrés Cholula

Frequently asked questions

Is Hotel Casa Real pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 250 per stay and a fee of MXN 250 per pet, per night.

What time is check-in at Hotel Casa Real ?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa Real ?

Check-out is at noon.

Where is Hotel Casa Real located?

Located in Cholula, this hotel is 0.9 mi (1.5 km) from Great Pyramid of Cholula and 2.3 mi (3.7 km) from Explanada Shopping Center. Angelopolis Commercial Center and Metropolitan Auditorium are also within 6 mi (10 km).

Hotel Casa Real Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 96 reviews" "
Rating 8 - Good. 24 out of 96 reviews" "
Rating 6 - Okay. 4 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 5 out of 96 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ivan

Very noise, the walls are paper thin you can hear everything. The room I stayed in faced the dinning hall so it was very noisy and you could hear everyone checking in and walking in and out. They were doing renovations on top of that. I had to check out that very same day.
Stayed 1 night in Oct 2024

6/10 Okay

Rosalba

Traveled with family
I was average Cleanliness
Stayed 8 nights in Aug 2024

10/10 Excellent

HECTOR

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente value, nice place, very nice with pets. Nothing bad to say at all
Stayed 1 night in Jul 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice and cozy, the room was great! But the only thing I didn't like was that the room service ended too early.
Stayed 1 night in Jul 2024

10/10 Excellent

Infusion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing you it did not have air conditioning but the weather was good so this was not an issue.
Stayed 1 night in Jul 2024

10/10 Excellent

Manishi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was excellent but no fans or air-conditioning.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lesly

Stayed 1 night in Dec 2023

8/10 Good

Max

Stayed 1 night in Dec 2023

8/10 Good

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I enjoyed this stay very much
Stayed 3 nights in Oct 2023

2/10 Terrible

Daniel, West Valley City

Traveled with family
This was the worst night of my life, we got a room thay was not cleaned after the last people used it. We had to wait til the cleaned and glad we did because they were literally just making the bed instead of changinf the sheets, there is no air conditioning. The street is extremely noisy, music does not stop until 4 a.m. its like music on top of music, our room just shook and vibrated most of the night, horrible experience. Never again!
Stayed 1 night in Sep 2023

8/10 Good

Elizabeth

Stayed 1 night in Aug 2023

10/10 Excellent

CLAUDIA

Business traveler
Liked: Cleanliness, staff & service
The time that it takes register in th platform
Stayed 3 nights in Jun 2023

2/10 Terrible

Fernando

Stayed 1 night in Nov 2024

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

María Candelaria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel súper bien, buena ubicación. Sin duda regresamos.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Muy bueno
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es muy conveniente, caminando llegas al centro, todo muy limpio y el personal amable
Stayed 1 night in Nov 2024

8/10 Good

Arnulfo Flores

Traveled with partner
Liked: Cleanliness, amenities
Bonito y limpio
Stayed 1 night in Jul 2024

10/10 Excellent

Sandy Berenice

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda mi estancia agradable. Todo el personal muy amable. Solo como observación, las habitaciones deberían tener una cafetera.
Stayed 3 nights in Nov 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Es una buena opción en el área
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó la decoración, limpieza y amabilidad del personal. A perte de la cercanía a la zona turística.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maga, Acapulco de Juárez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único malo es el ruido de los establecimientos que están al lado.
Stayed 2 nights in Oct 2024

8/10 Good

Yurema

Traveled with family
Liked: Cleanliness, property conditions & facilities
En general todo bien!
Stayed 1 night in Sep 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Sep 2024

10/10 Excellent

YARA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien lugar para hospedarse
Stayed 3 nights in Sep 2024