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Hotel Business Real 500

3.5 star property
Colonial Puebla hotel in Puebla Historic Center with a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Business Real 500

Terrace/patio
Premium bedding, down comforters, minibar, in-room safe
Restaurant
Terrace/patio
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Spa
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The price is AED 221
AED 263 total
includes taxes & fees
27 Dec - 28 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, down comforters, minibar, in-room safe

Comfort Twin Room

Highlights

Air conditioning
TV
Renovated in 2020
Down duvet
Premium bedding
Hair dryer
Espresso maker
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room, 2 Double Beds

Terrace/patio

Family Double Room, 2 Double Beds

Highlights

Air conditioning
TV
Renovated in 2020
Down duvet
Premium bedding
Private bathroom
Hair dryer
Espresso maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Terrace/patio

Superior Room

Highlights

Air conditioning
TV
Renovated in 2020
Down duvet
Premium bedding
Private bathroom
Hair dryer
Espresso maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Terrace/patio

Junior Room

Highlights

Air conditioning
TV
Renovated in 2020
Down duvet
Premium bedding
Private bathroom
Hair dryer
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

NH Puebla Centro Histórico

Pool
Pet friendly
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1035)
The price is AED 181
AED 215 total
includes taxes & fees
13 Jan - 14 January 2025
NH Puebla Centro Histórico

About the neighborhood

Map
S/N Calle 5 Sur Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 9 min walk
  • Puebla Cathedral - 10 min walk
  • Los Sapos Bazaar - 13 min walk
  • Puebla Convention Center - 3 min drive
  • Angelopolis Commercial Center - 6 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪El Balcón - ‬3 min walk
  • ‪Restaurante Casa Aurora - ‬4 min walk
  • ‪ATTA Salon Cafe - ‬2 min walk
  • ‪Casa Bacuuza - ‬2 min walk
  • ‪La Casa de Pepe - ‬4 min walk

About this property

Hotel Business Real 500

Hotel rejuvenated in 2020 and located near Zócalo de Puebla
Located close to Puebla Cathedral, Hotel Business Real 500 provides an art gallery on site, a full-service spa, and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), 1 meeting room, and a banquet hall
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Hotel Business Real 500 include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • 40-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Free offsite parking within 30 ft from 8:00 PM to 8:00 AM

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:30 AM–12:30 PM: MXN 100.00-250.00 for adults and MXN 90.00-150.00 for children
  • 1 restaurant

Things to do

  • Art gallery
  • Full-service spa

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting room

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 11 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property - March 2020
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100.00 to 250.00 for adults, and MXN 90.00 to 150.00 for children
  • Pet fee: MXN 350.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Real 500 Hotel Heroica Puebla de Zaragoza
Real 500 Hotel
Real 500 Heroica Puebla de Zaragoza
Real 500 Hotel Puebla
Real 500 Puebla
Hotel Real 500 Puebla
Puebla Real 500 Hotel
Real 500 Hotel
Hotel Real 500
Real 500
Hotel Boutique Real 500
Collection O Hotel Real 500
Hotel Business Real 500 Hotel
Hotel Business Real 500 Puebla
Hotel Business Real 500 Hotel Puebla

Frequently asked questions

Is Hotel Business Real 500 pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 350.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Business Real 500?

There is free parking nearby.

What time is check-in at Hotel Business Real 500?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Business Real 500?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Business Real 500 located?

Located in Puebla Historic Center, this spa hotel is within a 10-minute walk of Palafoxiana Library and Zócalo de Puebla. Puebla Cathedral and Amparo Museum are also within 15 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

Hotel Business Real 500 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 138 reviews" "
Rating 8 - Good. 36 out of 138 reviews" "
Rating 6 - Okay. 9 out of 138 reviews" "
Rating 4 - Poor. 1 out of 138 reviews" "
Rating 2 - Terrible. 7 out of 138 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Everyone was very helpful.
Stayed 3 nights in Oct 2024

8/10 Good

JOSE PARRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice..
Stayed 3 nights in May 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables, limpio, cerca del zocalo
Stayed 2 nights in May 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable hotel.
Stayed 1 night in Dec 2023

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are pretty comfortable and have great design and amenities. But most have no window, just the frosted glass door, so it’s a bit dark. Really clean, internet works great and you can watch youtube or stream on TV. The area around is not super exciting, but it’s a 5-10 minutes walk to historic center with lots of shops and restaurants. One thing that is a bit strange is that the gate is closed and so each time you leave or come back you need to be let out/ let back in by employee. Maybe a simple fob would do the trick?
Stayed 4 nights in Dec 2023

10/10 Excellent

melvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isaak was very friendly and helpful. Hotel is veey quaint.
Stayed 2 nights in Nov 2023

10/10 Excellent

Angel

Stayed 1 night in Aug 2023

6/10 Okay

Raul

Stayed 3 nights in Jul 2023

10/10 Excellent

Daniel, Grinnell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uno de los mejores hoteles en los que me he hospedado. El staff del hotel fue sorprendentemente hospitalario, gentil, y me ayudaron en todos los aspectos. El cuarto fue muy amplio, cómodo, y lujoso. Todos los servicios fueron justo lo descrito y el hotel está aún más hermoso que como se ve en las fotos. Está a unas cuadras del centro, sin estar en las áreas que se congestionan con los turistas.
Stayed 3 nights in Apr 2023

8/10 Good

arabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

william

Stayed 2 nights in Jul 2022

8/10 Good

salvador

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Muy bonito el hotel y excelente ubicación
Stayed 2 nights in Aug 2021

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December stay
Lot of close by restaurants, centric, great service and very nice staff.
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and beautiful
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre excelente, solo como sugerencia, estaría bien etiquetar los shampoo para saber cual es cual. Pero definitivamente volveremos
Stayed 1 night in Feb 2020

8/10 Good

DiegoM, Santiago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a fairly new redevelopment that has retained the air of the old building, breathing new life into it with a modern and chic ambiance. However, the location is not the most charming, with the area being on the periphery of the historic quarter, and somewhat lacking character. Also, although the rooms are very new, a few details like a broken towel rack (left on the floor), a safety deposit box that did not work nor any instructions included for its operation, bottles of shampoo and body wash without specific labels, or extra costs for using a coffee maker, make for a somewhat less than a comfortable experience. If management solves these minor yet not insignificant items, this new little hotel could become a truly perfect and memorable experience. I do recommend this property as it has tremendous potential, and will be returning to it in a few weeks to enjoy it again and give it a second chance to impress me fully.
Stayed 1 night in Feb 2020

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Great newer hotel just a few blocks from the center of Puebla. Spacious and clean room with all necessary amenities. Staff was so freindly amd helpful. Recommend highly.
Stayed 2 nights in Jan 2020

10/10 Excellent

Raphael, Puebla, Mexico.

Liked: Staff & service, amenities, property conditions & facilities
The location is great, the service awesome. Thanks we had a good time.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Montezuma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, we were pleasantly surprised to find such a nice and relaxing hotel in a good location and reasonably priced. It appeared to have been recently renovated and the quality of renovation was excellent. Breakfast was included and cooked to order, no buffet. Hotel is small two story, not crowded, very cozy. Highly recommend and will return.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, staff was friendly and helpful. More of a boutique hotel, very quiet, and nice room
Stayed 1 night in Mar 2019

10/10 Excellent

Marthy

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Dec 2024