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HOTEL SANTIAGO

2.5 star property
Feel at home in this historic city center. Enjoy easy access to Zócalo de Puebla and Puebla Cathedral from your cozy retreat.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for HOTEL SANTIAGO

Flat-screen TV
Standard Double Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets
Front of property
Terrace/patio
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AED 133
AED 158 total
includes taxes & fees
6 Feb - 7 Feb

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

Highlights

Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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Exterior

Collection O Hotel Del Portal, Puebla

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7.8 out of 10, Good, 756 reviews
The price is AED 102
AED 137 total
includes taxes & fees
5 Feb - 6 Feb
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About the neighborhood

Map
3 PONIENTE 106, COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 3 min walk
  • Puebla Cathedral - 3 min walk
  • Puebla Convention Center - 12 min walk
  • Angelopolis Commercial Center - 8 min drive
  • Centro Expositor - 9 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 44 min drive

Restaurants

  • ‪Mercado de la Acocota - ‬4 min walk
  • ‪Tortas Meche - ‬1 min walk
  • ‪Attico 303 - ‬1 min walk
  • ‪Comal Cocina de Antojo - ‬1 min walk
  • ‪Hotel Royalty Centro - ‬2 min walk

About this property

HOTEL SANTIAGO

Hotel near Zócalo de Puebla
Close to Puebla Cathedral, HOTEL SANTIAGO has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A front-desk safe, smoke-free premises, and a 24-hour front desk
  • An elevator
Room features
All guestrooms at HOTEL SANTIAGO include thoughtful touches such as 24-hour room service, as well as amenities like free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour offsite parking within 853 ft

Food and drink

  • 24-hour room service

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla

Frequently asked questions

Is HOTEL SANTIAGO pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL SANTIAGO?

Self parking is free at this property; nearby parking is also free.

What time is check-in at HOTEL SANTIAGO?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. After-hours check-in is not available.

What time is check-out at HOTEL SANTIAGO?

Check-out is at noon.

Where is HOTEL SANTIAGO located?

Located in Puebla Historic Center, this hotel is steps from Zócalo de Puebla and Puebla Cathedral. Palafoxiana Library and Santo Domingo Church are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

HOTEL SANTIAGO Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 88 reviews" "
Rating 8 - Good. 23 out of 88 reviews" "
Rating 6 - Okay. 4 out of 88 reviews" "
Rating 4 - Poor. 2 out of 88 reviews" "
Rating 2 - Terrible. 0 out of 88 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Isaias Concepcion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente relación calidad-precio
Stayed 1 night in Jan 2025

10/10 Excellent

marion

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like no coffee in room. All else amazing
Stayed 6 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Nadezhda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, modern room, very clean, nice staff. Unfortunately very noisy, disco music playing outside till after midnight, garbage trucks, motorbikes, and inside hotel slamming doors, thin walls means you hear TV next room. If you want a good night's sleep don't stay here. Honest review January 2025
Stayed 3 nights in Jan 2025

10/10 Excellent

Charline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

HUI

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and the staffs are very friendly
Stayed 2 nights in Dec 2024

8/10 Good

Isaias Concepcion

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, buena relación calidad -precio
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
hotel staff very friendly and polite
Stayed 1 night in Sep 2024

10/10 Excellent

Rosamaria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Zócalo de Puebla Centro/Catedral de Puebla
It was a pleasant stay and extremely centrally located. The rates were very reasonable.
Bed
Stayed 3 nights in Aug 2024

8/10 Good

Merri

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location! Clean, spacious room and lovely rooftop terrace, good water pressure. Front desk staff were helpful when asked. I didn't like the pressure to use the bellman when we arrived.
Stayed 2 nights in Aug 2024

6/10 Okay

Gilberta

Stayed 1 night in Jul 2024

8/10 Good

Nicolasa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Weather was humid and hot , no air conditioning. Room and hotel was clean customer service, very convenient to city center
Stayed 1 night in May 2024

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy feliz por la comodidad y buen servicio
Stayed 2 nights in Jan 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santiago me encanta la terraza es genial para ver y tomar fotos a la catedral, todo está cerca y el personal es súper amable, siempre queremos regresar
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó regresaré pronto
Stayed 1 night in Jan 2025

10/10 Excellent

Karen christel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Jan 2025

6/10 Okay

Alex

Liked: Staff & service
Todo muy bien a excepción que escuchabas todo de tus vecinos.
Stayed 2 nights in Jan 2025

8/10 Good

Claudia

Muy buena ubicación en el centro histórico.
Stayed 2 nights in Jan 2025

8/10 Good

Joel de Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen hotel muy bien ubicado, la habitación era muy pequeña
Stayed 1 night in Dec 2024

10/10 Excellent

Doris Arminda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Todo ok
Stayed 5 nights in Dec 2024

10/10 Excellent

M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cercanía del zócalo y amabilidad del personal. Muy recomendable
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose Manuel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal en general es excelente y te orientan sobre como disfrutar más en la ciudad de puebla.
Stayed 4 nights in Nov 2024