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Casona de los Sapos Hotel Boutique

4.5 star property
Luxury hotel with a full-service spa connected to the convention center in Puebla

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Photo gallery for Casona de los Sapos Hotel Boutique

Indoor pool, pool umbrellas, sun loungers
Premier Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Exterior
Lobby
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Breakfast available
  • Spa
  • Gym
  • Free WiFi
The current price is AED 521
AED 620 total
includes taxes & fees
5 Mar - 6 Mar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Luxury Suite

Double Luxury Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Double Luxury Suite

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 126 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Suite Talavera

Suite Talavera | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite Talavera

Highlights

Balcony
Yard
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Los Angeles

Suite Los Angeles | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite Los Angeles

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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9.6 out of 10, Exceptional, 509 reviews
The price is AED 367
AED 437 total
includes taxes & fees
12 Mar - 13 Mar
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About the neighborhood

Map
Calle 7 Oriente 406, Centro Historico, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 5 min walk
  • Puebla Cathedral - 9 min walk
  • Puebla Convention Center - 10 min walk
  • Centro Expositor - 8 min drive
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪La Pasita - ‬2 min walk
  • ‪Au Pain Chaud - Pan Artesanal - ‬1 min walk
  • ‪La Terminal - ‬2 min walk
  • ‪Cemitas y Tortas la Poblanita - ‬2 min walk
  • ‪El Ídolo de México - ‬2 min walk

About this property

Casona de los Sapos Hotel Boutique

Luxury hotel near Zócalo de Puebla
Near Puebla Cathedral, Casona de los Sapos Hotel Boutique provides a free grocery shopping service, a free daily manager's reception, and a rooftop terrace. Indulge in a body treatment, thalassotherapy, and hydrotherapy at SPA, the onsite spa. The on-site international cuisine restaurant, Casona de los Sapos Resta, offers breakfast, lunch, dinner, light fare, and al fresco dining. In addition to an art gallery on site and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and a roundtrip airport shuttle (surcharge)
  • Express check-out, tour/ticket assistance, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Casona de los Sapos Hotel Boutique boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • 52-inch LED TVs with satellite channels
  • Balconies, mini fridges, and electric kettles

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Roundtrip train station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: MXN 250-500 for adults and MXN 150-400 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Casona de los Sapos Resta
  • La Francesita

Things to do

  • 24-hour fitness center
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (495 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 52-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults, and MXN 150 to 400 for children
  • Airport shuttle fee: MXN 500 per room (one-way)
  • Airport shuttle fee per child: MXN 200 (one-way), (up to 10 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casona los Sapos Hotel Boutique Puebla
Casona los Sapos Hotel Boutique
Casona los Sapos Boutique Puebla
Casona los Sapos Boutique
Casona De Los Sapos
Casona Los Sapos Puebla
Casona de los Sapos Hotel Boutique Hotel
Casona de los Sapos Hotel Boutique Puebla
Casona de los Sapos Hotel Boutique Hotel Puebla

Frequently asked questions

Does Casona de los Sapos Hotel Boutique have a pool?

Yes, this property has an indoor pool.

Is Casona de los Sapos Hotel Boutique pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casona de los Sapos Hotel Boutique?

Self parking and valet parking are free at this property.

What time is check-in at Casona de los Sapos Hotel Boutique?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Casona de los Sapos Hotel Boutique?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Casona de los Sapos Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 500 per room applies.

Where is Casona de los Sapos Hotel Boutique located?

Located in Puebla Historic Center, this luxury hotel is within a 10-minute walk of Amparo Museum, Zócalo de Puebla, and Puebla Cathedral. Los Sapos Bazaar and Callejon del Sapo are just steps away. Puebla–Cholula Tourist Train Terminal is 30 minutes by foot.

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Casona de los Sapos Hotel Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 142 out of 162 reviews
Rating 8 - Good. 10 out of 162 reviews
Rating 6 - Okay. 6 out of 162 reviews
Rating 4 - Poor. 3 out of 162 reviews
Rating 2 - Terrible. 1 out of 162 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel close to all the amenities that PUEBLA has to offer.Close to many great restaurants and shopping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Parminder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, you can walk out to the square. Rooms decor and shower plumbing needs some work.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels very much safe around the area. Gret area to walk around and shop. Huge shopping districts that continue on. Property is great, clean staff is very polite rooms are spacious. Staff is very helpful. Tour buses around the block.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect, small intimate and the staff was amazing.
Stayed 2 nights in Oct 2023

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was more than I expected. Beautiful accommodations. Food was great. Will definitely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great location- top quality bed and bedding- very clean- would definitely book again
Stayed 3 nights in Feb 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location and service
Stayed 2 nights in Mar 2024

10/10 Excellent

Ludmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is full of beautiful art! In the middle of everything easy to walk to restaurants or churches or shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very pretty hotel, and excellent staff
Stayed 4 nights in Nov 2022

10/10 Excellent

SOFIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent food too.
Stayed 3 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Puebla
Beautiful historical property, exceptional staff, perfect location. Included breakfast is wonderful. Hope to return next year.
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything: bed super comfy, cleanliness, amenities property, area & parking.
Stayed 5 nights in Nov 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff aleads attentive. Miguel at front desk always asking if everything was okay. He was able to accommodate my needs due to my chemical allergies thus my stay was very pleasant without any issues. Hotel is walking distance to the centro and there are many options for shopping and restaurants. I would recommend this hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 2 nights in Mar 2023

10/10 Excellent

MIKAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and safe. Close to many places of interest. Highly recommended. My only comment is the restaurant, that is not bad but has a lot of completion around.

10/10 Excellent

Timothy, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. Very well-situated, clean, terrific staff, great restaurants. Highly recommended.
Stayed 4 nights in Feb 2023

8/10 Good

Socorro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of noise if room facing street , had minor issues, but the front desk staff is the best!!! Arranged private tours for us, extremely helpful and friendly staff!!!!
Stayed 4 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and beautiful hotel
Casona De Los Sapos is an ideal base for Puebla. The location is ideal, right on a street filled daily with interesting craft and antique stands and just a few beautiful blocks from the town center. Rooms are large and nicely appointed. And the in-hotel restaurant was great! We loved our breakfasts there. Strongly recommend.
Stayed 1 night in Dec 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I were upgraded to the presidential suite magnificent staff front desk everyone was great!
Stayed 2 nights in Feb 2023

6/10 Okay

Ludmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent in general. Previously I mostly stayed in the entry level suites which are excellent. This time however I made a mistake to book the presidential suite and it was a disaster. The space is amazing and artistic, with multiple windows, decorated by antiques and modern art. However the plumbing in the main bathroom did not work. When I book expensive suites I mostly look forward to the posh bathrooms, these I consider sanctuaries, but not this time.
Stayed 1 night in Aug 2024

8/10 Good

Ludmila

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was fine, nice. The staff excellent. The rooftop pool needs repairs. The door to the bathroom near the pool is hard to open, the two doors are not aligned properly (we already mentioned to the staff on prior visit). No soap in the bathroom. The furniture on the sundeck is falling apart.
Stayed 1 night in Aug 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized attention, to the point that the chef gave us a list of restaurants in the city where we would get best food.
Stayed 3 nights in Apr 2023

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect! The staff is exceptionally helpful and cheerful. Our Spanish is not great and there was always someone to gladly speak to us. The food is delish too! Highly highly recommend!
Stayed 3 nights in Sep 2022

10/10 Excellent

Yanela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The hotel helped arrange our airport pick up. We were charged an additional fee for a third person, but before the booking we were unaware that would be the case so the extra cost wasn’t ideal considering we weren’t expecting it.
Stayed 4 nights in Oct 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
A Beautiful Hotel, A Wonderful Surprise
The hotel is strategically located in the heart of the historical zone, a stone's throw from the best museums, churches, and restaurants (the hotel restaurant is superb). The hotel is top-notch for Puebla, with amazing staff, beautiful rooms, and tranquil/upscale common visitor areas. I have traveled to Puebla at least 20 times in my life. This time, I was in town for business but did venture in and around town; this hotel was the nicest one I've stayed in the city so far. Complementary bubbly and chocolates in the evening was a nice touch.
Stayed 2 nights in Mar 2023