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"It’s a convenient complex of 6 buildings including a spa and reception building connected through corridors which means you don’t have to go out when moving between buildings . Rooms are spacious and equipped with a coffee machine, tea bags etc. And a kettle. Bathrobes are included and it’s a norm that people are wearing these when going to a swimming pool or spa. My only observation on a room is that it doesn’t have enough drying racks - there were 4 of us snowboarding/ skiing plus using spa/ swimming pool so we had a lot of kit to dry as you can imagine and not enough space to dry the kit. It has a small swimming pool that is mostly occupied by kids. The hotel is kids friendly so have this in mind when booking. The receptionists are super friendly and helpful. Breakfast is abundant In various foods from sweet to savoury. The hotel is a close proximity to the Main Street of shops and restaurants and similarly to ski slopes - it took me 35 mins to walk to Ski Arena Karpacz. I would definitely recommend it and go back. Enjoy your stay! "

"Bad service, dirty rooms, waiters do not speak English "

"Beautiful area and friendly staff "

"Beautiful "

"Great hotel Nice and professional staff Great Sauna "

"Great location, clean and amazing service."

"Beautiful venue. Too many people in line for breakfast."

"Tried to put me in inferior room than the one I booked. After complaint was given a room with safe not working. Third room I was given was an upgrade but the internet worked horribly in all 3 rooms which were in different parts of hotel, different levels. Bed wasnt very comfortable. No way this hotel deserves anything close to the rating it has. One of the rooms the sink was over the toilet making it awkward to use. I arrived at hotel very tired from long trip the check in fiasco took over an hour."

"View amazing. Ladies on reception were very profesional. Room quite standart. Very expensive bar and restaurant. Overal 7/10."