Overall, this was an enjoyable stay. However, there are a few things that could make Pilgrim House exceptional. We hope that there are some changes to celebrate the next time we visit. The concierge's desk was often absent, with staff working nearby, out of sight. The lines of communication and/or results between the concierge and the cleaning staff could improve. We arrived on a Monday afternoon and left Thursday morning. Our room was cleaned only once! There is only one person cleaning the rooms; this is certainly not her fault. We left a tip that reflected this one-time change of sheets, towels, and toiletries. Winston, the bellhop, was friendly, attentive and helpful. Meghan, the pleasant concierge, stepped in with much needed supplies when we were in need of them. The room's bathroom toilet tank is filling too slowly. Otherwise, this room and second floor's balcony were well appointed, air conditioned, comfortable and close to the hustle and bustle of Commercial Street. Thanks to Meghan for providing parking suggestions within our budget. Family Week was a wonderful time to see Provincetown. Thanks!