2/10 Terrible
Sarah
Traveled with family
3 November 2024
Disliked: Staff & service, property conditions & facilities
We have a running list of everything that was atrocious about this hotel and it won’t fit here. For starters this is NOT a beach hotel. If you want to go to the beach, you walk 2 miles down a slippery dangerous trail and past homeless with no signage.
The concierge will have you believe because an exact quote “no where else to eat” and only one hike relatively close - that there is nothing else to do there because they want you to spend all your money sitting at their pool eating either wildly overpriced and 2 star food.
The concierge was unbelievably bad.
The doors didn’t lock to the entrance of the building.
It’s loud all night.
You can’t use your deck because the ducks literally attack you. (I have pictures)
However at night, guests can bang away at your door which is horrifying.
I have never had a 1 star stay but this was it.
Only perk is we hated them so much we forced our self to never eat at the hotel which was great because Hanalei bay is 8 minutes away and it’s absolutely amazihg.
Sarah
Stayed 3 nights in Oct 2024