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"It’s a convenient complex of 6 buildings including a spa and reception building connected through corridors which means you don’t have to go out when moving between buildings . Rooms are spacious and equipped with a coffee machine, tea bags etc. And a kettle. Bathrobes are included and it’s a norm that people are wearing these when going to a swimming pool or spa. My only observation on a room is that it doesn’t have enough drying racks - there were 4 of us snowboarding/ skiing plus using spa/ swimming pool so we had a lot of kit to dry as you can imagine and not enough space to dry the kit. It has a small swimming pool that is mostly occupied by kids. The hotel is kids friendly so have this in mind when booking. The receptionists are super friendly and helpful. Breakfast is abundant In various foods from sweet to savoury. The hotel is a close proximity to the Main Street of shops and restaurants and similarly to ski slopes - it took me 35 mins to walk to Ski Arena Karpacz. I would definitely recommend it and go back. Enjoy your stay! "

"Bad service, dirty rooms, waiters do not speak English "

"Beautiful area and friendly staff "

"The hotel was exceptionally clean and pleasant, with a courteous and helpful staff and a wonderful spa. While spa services were not included in the price, this was not a significant issue due to the relatively low number of guests. The restaurant food was satisfactory, though not outstanding."

"Hotel is newly renovated and well positioned close tot the station. All the staff were friendly and welcoming apart from Olga, who needs to take her happy customer service tablets. "

"Another fabulous and relaxing stay at Radisson Szklarska Poręba. Huge thank you to all the Staff. "

"Great location, clean and amazing service."

"Beautiful venue. Too many people in line for breakfast."

"Cool design of rooms, beautiful view from our room to the Jested mountain, and good breakfast. Very pleasant staff. The only issue I had, was the check in: it wasn't clear until when is the reception open. Downloading yet another app and filling forms with information I already have in my Expedia profile, while waiting on a very hot lobby was a bit annoying. "