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"The hotel is family owned. You’ll soon find out that the front desk staff and the dining staff as well as back office are all related. The kids are very nice and hospitable and their English is great - certainly better than my Italian. Rooms are clean, comfortable and updated but really no frills and on the small side. Room is a basic double bed with a desk built into the wall and a small fridge. And that’s all there is room for. Bathroom is regular sized. If you don’t expect to spend much time in the room except to sleep, this hotel is well worth it and you won’t be disappointed at all. It’s also very centrally located and walkable everywhere. "

"Neues stilvoll modern eingerichtetes Hotel. Sehr saubere und zweckdienlich eingerichtete Zimmer. Ruhig an guter Lage in der Nähe der Altstadt, günstiger gesicherter Parkplatz buchbar. Sehr freundliches Personal. Hervorragende Küche mit fantasievollen sehr leckerem Angebot. Perfekter, freundlicher und äusserst kompetenter Bedienung inkl. Weinempfehlungen (Grazie Rebecca). Sooo geht Gastfreundschaft🤓, uneingeschränkt empfehlenswert, jederzeit wieder Grazie e Saluti Jos und Dina"

"Our arrival time was after the reception closed - I had messaged them in advance and have to say the instructions that they left me were spot on - so very helpful and correct. Tbh we were only in the hotel for less than 10 hours but all was good for us on our road trip ! "

"A great property for our one night stay whilst driving between locations and free, secure parking was a welcome plus. Spacious rooms plus very helpful and friendly staff."

"Alagna Mountain Resort & SPA provides nice facility and exceptionally friendly staff. Serving delicious breakfast and dinner on site and offer complementary activities scheduled at the hotel and around the village Excellent recommendations on activities and restaurant."

"Magical castle with fantastic dining hall set in the outskirts of once-great manufacturing town of Ivrea famous for its Olivetti typewriters. Floors might be creaky and TVs are outdated, but overall ambience compensates for this a lot. Great place to stay if you travelling from Alpes to Italian coast of Milano"

"The hotel respected all my expectation. The internal structure in wood gives you a sensation of heat and makes you feel good. The room is spacious and clean, the breakfast is rich and with good varieties, the staff is very kind and professional. The restaurant is good with excellent dishes. We also went to sauna which although is small is good. Since I skied, I had a private shuttles service from the hotel to the cable way. I hope to come back!"

"What an incredible treasure! Stayed with my 2 kids (5 & 8) and they were shocked and amazed with how incredible this mansion was! Tastefully decorated with a FABULOUS breakfast, highly recommend. Restaurant was closed for our visit they recommended a pizzeria with a woodfire oven (6eur Pizzas that were amazing). I would go far out of my way to go back here! Book it today! "

"Good hotel to stay at. Staff very helpful. Room were good size and breakfast was good. Would recommend.parking was undercover and lift to get to hotel. Very convenient."