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"Everything about the hotel was good. Only 2 feedback- swimming pool size is not as big as it looks on photo. We had dinner in the restaurant. The main waitress was excellent. There was another guy from bar area who was helping her out. He was rude. He should not be working there if he does not like the job. All the staffs could not do any more for us. But this guy is ruining hard work of rest of the team. "

"Our room was beautiful with a luxurious whilst comfortable feel. Service from the front desk was exceptional with nothing being too much to ask. The hotel held our luggage to make our day of check out easier allowing a full day in the city. It was unfortunate to not be able to access the hotel parking due to very limited space but nearby multi-storey parking was available. My children enjoyed the snack pantry which was a lovely touch and different to other hotels we have stayed in. I would have liked water/ coffee and milk to be replenished during evening turn down but this means a minor detail. The team at No.15 were highly attentive from booking to departure."

"Friendly staff, clean rooms, nice quiet area only a 15 minute walk into town. "

"Excellent as always"

"Great location "

"We had a lovely stay, the room and the excellent service. We will definitely be back in the future. Yours Neil "

"Great spacious room and every member of staff was so lovely, friendly and attentive. Gorgeous breakfast and great housekeeping. Couldn’t fault it, we will be back. Thankyou "

"All of the staffs were professional and accomosating"

"Quiet rooms and friendly staff. My check-in was delayed by an hour but they compensated me for this inconvenience without me needing to negotiate. One thing to keep in mind is that parking fees are additional to your stay at £18 per 24 hours; limited parking on-site so you need to use the adjacent carparks. Although this is mentioned in the small print it caught out severest guests who made their feelings known to staff who handled it well. You should also note it is situated on roads where a clean air charge is enforced at £15 per day (if your vehicle is non-compliant) making the stay even more expensive. "