We have book a 4 stars hotel to get more confort,
We booked a bedroom with balcony, on the arrival we get a bedroom with no balcony, then we need it to wait untill 6.30pm to get our balcony bedroom,
As you see on the pictures the hotel has no condition to be 4 stars should be 3 stars hotel.
The weather in porto santo was a bit rainy, so we spend some more time on the hotel. They didnt had any bars or restaurants open to the guests inside the hotel, its durty. And you will boring if you go to these hotel. Evan the gym was durty the machines was sweaty from previous people only thing they have on the gym is treadmills and bikes, we felt so boring on the hotel.
Then they have a restaurante open to the public and guests all together on the 1st day we went there for our lunch my salad was old and black and we wait 1hr.45mints, next day we just take the risk of just having a coffee we ask for the flat whites and was horrible and we wait 1hr for it. And paid 3€ for 2 coffees, if you got up the road you pay half of the price for the 2. Ill never go to these hotel ever again