8/10 Good
Neil
Traveled with partner
9 January 2025
Liked: Cleanliness, staff & service
We enjoyed the exceptional customer service at the Forte de Gaia. All the staff were amazing! We had booked a second-class room without a bathtub or historic view, and on our arrival we found this room overlooked the decommissioned swimming pool area that was being renovated by busy builders. Someone had left a fruit basket in the room, but we were unsure if this was an 'extra' so we decided not to touch it. The hotel is close to riverboat cruise liners but quite a long way from most attractions, athough we enjoyed the extra walking. The lifts took some working out! Some didn't go to where you wanted them to but they were always rekiable! The view from the restuarant at breakfast time is spoiled by inoperative patio heaters and closed-up parasols. Otherwise, a pleasant stay at a relaxed hotel.
Neil
Stayed 4 nights in Dec 2024