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Neya Porto Hotel

4.0 star property
Family-friendly Porto hotel in Massarelos with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Rooftop terrace
Rooftop bar, ocean views, open daily
Family Room, Garden View | Terrace/patio
Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
The price is AED 423
AED 471 total
includes taxes & fees
5 Jan - 6 January 2025

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout drapes

Classic Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex) | Minibar, in-room safe, desk, blackout drapes

Superior Suite (Duplex)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Family Room, Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View | Minibar, in-room safe, desk, blackout drapes

Family Room, 1 King Bed with Sofa bed, River View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room | Minibar, in-room safe, desk, blackout drapes

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, blackout drapes

Classic Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hotel Moon & Sun Porto

Free WiFi
Air conditioning
Breakfast available
Parking available
9.4 out of 10, Exceptional, (994)
The price is AED 307
AED 349 total
includes taxes & fees
25 Dec - 26 Dec
Hotel Moon & Sun Porto

About the neighborhood

Map
Rua de Monchique, 35-41, Porto, 4050-394

What's nearby

  • Clerigos Tower - 14 min walk - 1.2 km
  • Ribeira Square - 15 min walk - 1.3 km
  • Livraria Lello - 15 min walk - 1.3 km
  • Porto Cathedral - 18 min walk - 1.4 km
  • Porto Historic Center - 19 min walk - 1.6 km

Getting around

  • Monchique Stop - 3 min walk
  • São Bento Station - 18 min walk
  • Porto Airport (OPO) - 23 min drive

Restaurants

  • ‪Restaurante Alfândega Douro - ‬4 min walk
  • ‪Antiqvvm - ‬9 min walk
  • ‪Taberna Cais das Pedras - ‬5 min walk
  • ‪Digby - ‬8 min walk
  • ‪Casa Mara - ‬5 min walk

About this property

Neya Porto Hotel

Upscale eco-certified hotel near Porto Historic Center
Ribeira Square is located near Neya Porto Hotel, which provides a rooftop terrace, a garden, and dry cleaning/laundry services. Treat yourself to Ayurvedic treatments, a sports massage, or a body wrap at the onsite spa. The on-site local cuisine restaurant, Viva Porto, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Additional perks include:
  • Continental breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • An elevator, 3 meeting rooms, and concierge services
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 124 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Changing tables, highchairs, and children's books
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with tubs or showers and free toiletries
  • Art supplies, childcare services, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 18 for adults and EUR 9 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Viva Porto
  • Ultimo

Things to do

  • Bike parking
  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center (1346 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 9365

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Frequently asked questions

Is Neya Porto Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neya Porto Hotel?

Self parking is available for EUR 20 per day.

What time is check-in at Neya Porto Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Neya Porto Hotel?

Check-out is at noon.

Where is Neya Porto Hotel located?

This family-friendly Porto hotel is located in the historical district, within a 15-minute walk of Museum of Port Wine and Ribeira Square. Porto Historic Center is 1 mi (1.6 km) away. Monchique Stop and Alfândega Stop are within a 5-minute walk.

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 359 out of 501 reviews" "
Rating 8 - Good. 97 out of 501 reviews" "
Rating 6 - Okay. 28 out of 501 reviews" "
Rating 4 - Poor. 4 out of 501 reviews" "
Rating 2 - Terrible. 13 out of 501 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dayanara, Kronberg

Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel - worth the extra with a view looking over the River Douro. Excellent staff, professional and very friendly. Great breakfast for the price. I would definitely return.
Stayed 2 nights in Dec 2024

6/10 Okay

Yasuo

Liked: Cleanliness
No tissue paper and wifi in the room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place . Breakfast was very good.
Stayed 1 night in Dec 2024

2/10 Terrible

Priya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property claims to be a spa hotel. But they don't even offer robes or slippers in the room. They guilt you to not get your room cleaned. The spa is also closed two days out of the week but fail to inform you that. We also couldn't access the rooftop for dinner during our short stay because there was a staff party. Again, no mention of that or warning that it won't be available during our stay. We booked this for the spa and gorgeous rooftop but didn't get to use either one of those things. Staff were not helpful about this. The walk is also 15 mins just to the town but if you want to go see anything else you'll be walking up and down hills a lot. Or paying for taxis/uber a lot during your trip. You are better off staying in the heart of the town! There are lots of nicer spa hotels!
Stayed 3 nights in Nov 2024

10/10 Excellent

Emanuelle Mirabal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very pretty, it is in a good location and it has a great view from the bar, overall it was a comfortable experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Petra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, friendly staff, great breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Philip

Stayed 3 nights in Oct 2024

10/10 Excellent

Erez, Great Neck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff. The hotel is new, rooms are clean, rooftop is great, it's on the river but a 10-minute taxi from the city center.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the river and wonderful brunch!
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony, stone walls, rooftop bar, massager
Stayed 3 nights in Nov 2024

10/10 Excellent

David, Cirencester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous clean hotel with lots amenities, including a beautiful cloister that nobody seemed to use which connected to the spa area. The lady in the spa area took time to give a guided tour of the area and it seemed so chilled. The bar area had a lovely view along the river which was lit up nicely at night. The food and drink provided was a really good standard and often brought to the bar area by a robot waitress. I booked the VIP package for the room as we were celebrating and this was amazing. The main part of the town was within walking distance but was well serviced by bus or tram if you don't fancy walking. I would highly recommend this hotel for your stay in Porto. Enjoy.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mujiba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

hager

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular. The hotel is very elegant and clean. The hotel design is very inviting and modern.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jairo

Stayed 2 nights in Sep 2024

10/10 Excellent

Jilian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Neya Porto. What sold us was the rooms facing the river. The photos depict the amazing views of the river from those rooms. The other great part was the location of it made the hotel very quiet at night. Quick and easy uphill walk to all the restaurants and shops which is exactly what we were looking for. We had an early tour one morning and had to leave for the airport early another so we did the breakfast included option and were really glad we did. Great options for a quick and easy breakfast. Highly recommend this hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Agustín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, restaurant and bar a little overpriced
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Fantastic room with river views, helpful staff, great bar. Easy 20 min walk along the river from Ribeira. Would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria, Guaynabo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, beautiful room with an amazing view of the Douro River and Gaia. parking was available with tight quarters. Food was ok for breakfast though found the rooftop food less desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gayan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff! Great service! Highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel in Porto. A short walk to the waterfront and lots of shopping dining, activities. Highly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

JUANITA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the day before we had to leave Portugal and we needed a place with parking for our rental car. Check in went smoothly, the parking garage was clean, safe and secure. The location was walking distance to the Ribeira. And our River View room was the perfect way to end our Portugal trip!!! Opening the window doors and just sitting out watching the boats on the river was a highlight! Staff was all great and the hotel was gorgeous!
Stayed 1 night in Oct 2024