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"Communication was great with the front desk. When my flight was canceled they were understandable."

"The entire staff was excellent and the general manager was outstanding!! This is the only hotel I will stay when I’m In Kingston!! The experience is always amazing there!!"

"This hotel is considered my family hotel because that's how they made me feel everytime I stayed at this hotel. The front desk staff they are super super welcoming and I love them all. My 7th time at this hotel since 2025 and I continue to give this hotel a 5 star."

"This stay was typical of our twice a year stay at the Pegasus; very comfortable, low-stress & great service!"

"My stay was an all too short 24 hours. Driving into the hotel grounds, I immediately felt like I was transported to tranquility. The staff were welcoming, warm, helpful, and communicated clearly. Food was excellent. For lunch I had red peas soup, red snapper in a fish sauce with okra, macaroni and cheese, and an elderflower martini. The breakfast buffet offers great variety. I tried cake and salt fish for the first time and loved it. I also had a steamed green banana, filleted fish and onions and peppers, a fried dumpling, and a sausage link. My room was bright and spacious. My only complaint is there was no bath rug in the bathroom. Overall simply excellent. I am planning my next trip for later this year. "

"Simple. Clean. Well run. Pleasant. Convenient. Great breakfasts. Great staff. Great security."

"The front desk staff was amazing. True friendliness and accommodating. I would stay there again."

"The hospitality at the hotel was excellent."

"The food was excellent, the property was quiet and the staff was friendly."