See all properties

SureStay Plus Hotel By Best Western Portland Route 52 West

2.5 star property
Hotel in Portland with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for SureStay Plus Hotel By Best Western Portland Route 52 West

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi
Lobby
Reception
Exterior
Indoor pool, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
The current price is AED 288
AED 336 total
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Sofa bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Hair dryer
Private bathroom
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Bathroom | Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Sofa bed
Separate bathtub and shower
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Sofa bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
9239 Highway 52, Portland, TN, 37148

What's nearby

  • Sumner Crest WInery - 3 min walk - 0.3 km
  • Kentucky Downs - 6 min drive - 7.4 km
  • Nissan Stadium - 34 min drive - 54.2 km
  • Gaylord Opryland Resort & Convention Center - 36 min drive - 53.5 km
  • Grand Ole Opry - 38 min drive - 54.3 km

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪Sonic Drive-In - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪H G Hills Food Store - ‬8 min drive

About this property

SureStay Plus Hotel By Best Western Portland Route 52 West

Property highlights
At SureStay Plus Hotel By Best Western Portland Route 52 West, you can look forward to free breakfast, laundry facilities, and a bar. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free WiFi in public areas.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Express check-in, a vending machine, and a 24-hour front desk
  • Multilingual staff, an elevator, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like desk chairs and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch Smart TVs with cable channels
  • Separate sitting areas, mini fridges, and microwaves

Languages

English

Similar properties

Lobby

Comfort Inn & Suites Franklin East

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.2 out of 10, Very Good, 406 reviews
The price is AED 333
AED 368 total
includes taxes & fees
25 May - 26 May
Comfort Inn & Suites Franklin East

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

SureStay Plus Hotel By Best Western Portland Route 52 West Hotel

Frequently asked questions

Does SureStay Plus Hotel By Best Western Portland Route 52 West have a pool?

Yes, this property has an indoor pool.

Is SureStay Plus Hotel By Best Western Portland Route 52 West pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus Hotel By Best Western Portland Route 52 West?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel By Best Western Portland Route 52 West?

Check-in begins at 3:00 PM.

What time is check-out at SureStay Plus Hotel By Best Western Portland Route 52 West?

Check-out is at 11:00 AM.

Where is SureStay Plus Hotel By Best Western Portland Route 52 West located?

Situated in Portland, this hotel is steps from Sumner Crest WInery, and within 9 mi (15 km) of Kentucky Downs and Kenny Perry's Country Creek Golf Course. Simpson County Archives and Museum is 10.3 mi (16.6 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

SureStay Plus Hotel By Best Western Portland Route 52 West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 110 out of 270 reviews
Rating 8 - Good. 53 out of 270 reviews
Rating 6 - Okay. 41 out of 270 reviews
Rating 4 - Poor. 19 out of 270 reviews
Rating 2 - Terrible. 47 out of 270 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was seamless. Comfortable room. Convenient location.
Stayed 1 night in Apr 2025

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs.
Stayed 1 night in Apr 2025

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady who checked us in was super helpful.
Stayed 1 night in Mar 2025

2/10 Terrible

Colleen

Disliked: Property conditions & facilities
When I called to book 2 rooms at this hotel I specifically asked if the pool
Stayed 1 night in Apr 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining located on property and friendly service
Stayed 1 night in Feb 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the restaurant connected, and the workers they were all so kind and helpful. Wish the pool was working!!
Stayed 1 night in Mar 2025

6/10 Okay

Ben

Disliked: Amenities, property conditions & facilities
The rooms smelled. Like smoke even though there is “no smoking”.
Stayed 1 night in Apr 2025

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean and staff was very friendly, breakfast was amazing I never been to a hotel that served such good breakfast. the poor was down and business area and some areas and bathrooms where out of order but overall very decent and I enjoyed my stay
Stayed 2 nights in Mar 2025

10/10 Excellent

margaret

Liked: Cleanliness
The pool was not available it looked very bad
Stayed 1 night in Apr 2025

8/10 Good

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine. when the sofabed was pulled out, you could not walk through the room, which was inconvenient. Otherwise the room was fine.
Stayed 1 night in Mar 2025

2/10 Terrible

Kevin

Unable to stay booked due to Google showing them with pet friendly logo, however right before check in email was sent with no pets under the registration card
Stayed 4 nights in Mar 2025

6/10 Okay

Tania

Disliked: Cleanliness
We found roaches in the bathroom which is disturbing we like to stay here when we go to the casino. So that is not gonna happen anymore.
Stayed 1 night in Mar 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities, room comfort

Great Staff & Breakfast Wonderful location

Staff extremely friendly & helpful Breakfast had lots of options and location very convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Nydia Mayela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was wowed!

It was a nice and cleaning hotel! Offered Breakfast. Large rooms. Incredible price for how nice it is!
Stayed 1 night in Dec 2024

4/10 Poor

Chelsea

Disliked: Cleanliness, amenities, property conditions & facilities
There was no microwave in the room but the room description stated there would be. The pool was closed. There was toilet paper or tissue stuffed in the eyehole of the door. They ran out of breakfast. The couch in the room was so dirty it looked like some type of reddish brown stains all over it, with a ton of crumbs between the cushions. The mini fridge had a hole in it. The whole building inside smelled awful. Sounded like the guests above us were bowling all night.
Stayed 1 night in Mar 2025

8/10 Good

Nathaniel

Liked: Staff & service, amenities
For the price and proximity to major highways it was great. There were some cleanliness issues with the hallways and room, but overall a decent hotel with nice amenities.
Stayed 6 nights in Nov 2024

8/10 Good

Ronda

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay

Awesome. We came in at dark and rainy. They gave us food coupons our room was clean and comfortable. Breakfast was good. Staff very polite and helpful.
Stayed 1 night in Dec 2024

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality and food
Stayed 1 night in Nov 2024

2/10 Terrible

Kristy

Disliked: Cleanliness, amenities, property conditions & facilities
Believe the bad reviews - We gave this hotel the benefit of the dought. POOL IS CLOSED. 0 up keep on this hotel. Went up to the room - just GROSS - cob webbs in the coner, gross stain on the couch (blood or poop), beds looked messy, had prints on the wall behind the bed, refrigerator was gross and sticky. The entire hotel smelled bad.... the room smelled moldy. We just could not stay and feel good about it.... we checked out and left waiting for a refund. - the guy who check us in was friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady at checkin was very pleasant. Room was clean, bathroom was clean, beds are comfortable. This was large room, temperature was perfect. Hotel is easy off highway, restaurant next to hotel. Nice stay
Stayed 1 night in Nov 2024

6/10 Okay

Julia

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in the king suite for the jacuzzi tub. The jets obviously had not been cleaned, the floor wasn't clean, the couch had stains on it, we saw 3 stink bugs in our room, and the hair dryer didnt work. We booked specifically for use of the indoor pool which was "out of order." Overall, i was disappointed, but shouldnt be surprised considering the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was friendly. The breakfast was plenty and enough variety.
Stayed 1 night in Oct 2024