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Holiday Express & Suites Portales, an IHG Hotel

2.5 star property
Hotel in Portales with free breakfast and a fitness center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Express & Suites Portales, an IHG Hotel

Property entrance
Exterior
Standard Room, 2 Queen Beds | Room amenity
Spa
Room amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
The price is AED 415
AED 469 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Inn

Breakfast included
Parking included
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (326)
Comfort Inn

About the neighborhood

Map
1901 W 2nd St, Portales, NM, 88130

What's nearby

  • Al Whitehead Field - 16 min walk
  • Oasis State Park - 16 min drive
  • Blackwater Draw Museum - 17 min drive
  • Hillcrest Park Zoo - 29 min drive
  • Cannon Air Force Base - 29 min drive

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 35 min drive

Restaurants

  • ‪Juanito's Mexican Restaurant - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panda - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Express & Suites Portales, an IHG Hotel

Hotel in a rural location
You can look forward to a free breakfast buffet, an arcade/game room, and laundry facilities at Holiday Express & Suites Portales, an IHG Hotel. For some rest and relaxation, visit the spa tub. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and smoke-free premises
  • 1 meeting room, a vending machine, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, German, Greek, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

Does Holiday Express & Suites Portales, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

Is Holiday Express & Suites Portales, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Express & Suites Portales, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Express & Suites Portales, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Express & Suites Portales, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Express & Suites Portales, an IHG Hotel located?

Situated in a rural location, this hotel is 0.7 mi (1.2 km) from Al Whitehead Field and 8.9 mi (14.3 km) from Oasis State Park. Blackwater Draw Museum and Cannon Air Force Base are also within 20 mi (32 km).

Holiday Express & Suites Portales, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 177 out of 318 reviews" "
Rating 8 - Good. 83 out of 318 reviews" "
Rating 6 - Okay. 31 out of 318 reviews" "
Rating 4 - Poor. 9 out of 318 reviews" "
Rating 2 - Terrible. 18 out of 318 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Even though there was a school with teenagers, it was still pretty quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I have stayed here. It’s very quiet and the staff is very nice. This is my go to place in Portales. Thank you
Stayed 2 nights in Oct 2024

6/10 Okay

Jeff, Corpus Christi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No room service our working elevator, staff not helpful
Stayed 3 nights in Oct 2024

2/10 Terrible

Virgilio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I’ll be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

jared

Stayed 1 night in Aug 2024

10/10 Excellent

Graciela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Staff was nice, beds were comfortable, only thing is bathrooms could be cleaner.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better hotels in the area.
Clean room, newest facility in the area. Good lighting in parking areas. Comfortable bed.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

8/10 Good

Marsha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The whole stay was good. Since our room hadn’t been cleaned had ask for clean towels, coff, and trash emptied. They did as soon as I asked. Leaving the desk clerk wasn’t helpful and made a jester behind my back that my husband observed. Not professional at all!
Stayed 2 nights in Jul 2024

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
The front desk was very courteous. Rooms were very comfortable and clean. Loved the shade to make the room dark. Changes to the soaps and lotions are a big improvement
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family and small children
Everything was nice
Stayed 1 night in Jul 2024

2/10 Terrible

Jeffrey

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
They won't return your deposit
It was ok, they just didn't return my deposit yet, and the room was spotless when i left
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Stayed 2 nights in Jun 2024

2/10 Terrible

Emilio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Timofey

Overnight staff are not properly trained on how to deal with children doing backflips all night long above you without their parents present.
Stayed 2 nights in Jun 2024

10/10 Excellent

Victor, Amarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

DE LORES, astoria

Liked: Cleanliness, staff & service
We will probably not stay there again.. Unheated pool and non working jets on hot tub.. We paid extra for for a pool. The kids will get in in but not adults. This has been a problem since covid. This is not where you should cutting. I don't mind the cutting of room services, but pool we [paid extra for. DeLores
Stayed 4 nights in Jun 2024

6/10 Okay

Alicia

Traveled with family
Liked: Cleanliness
The pool towels were never replenished the entire weekend of our stay. Never saw any staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

DARREN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Wanette, Grenville

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service
The staff was very family oriented
Stayed 1 night in May 2024