Before booking I had called the property to confirm they had pool, and that it is open. I was told yes we do and it is open now. So I booked a room. Upon arrival we were met with a sign at the front desk that the pool was not open. Discussed this with the front desk, and was told it's almost done. Got to the room the key cards didn't work, had the walk down 2 flights of stairs to get another set of cards, finally worked. There were 4 huge stains on the carpet, thankfully bed was okay. We stayed as we were exhausted. Noticed later there was also mold on the ceiling by the shower, bathroom towels were not clean. Left to have breakfast next morning, came back, key cards didn't work again. Nightmare to day the least, I booked for the pool.i could've spent a little more and been at a location that had one open. Staff was very dismissive about everything. Front desk girl was always outside smoking. Would not recommend.