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Portage Inn & Suites

3.0 star property
Suburban hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Portage Inn & Suites

Lobby sitting area
Fitness facility
Hallway
Suite, 1 King Bed, Non Smoking, Jetted Tub | Deep soaking bathtub
Suite, 1 King Bed, Non Smoking, Jetted Tub | Deep soaking bathtub

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Gym
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Double Room, 2 Double Beds, Accessible Bathtub

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

Basic Double or Twin Room, 1 Double Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Double Bed

Basic Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Comfort Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
1912 E Kilgore Rd, Portage, MI, 49002

What's nearby

  • Air Zoo - 2 min drive - 2.2 km
  • Wings Event Center - 4 min drive - 4.2 km
  • Kalamazoo State Theatre - 8 min drive - 6.5 km
  • Western Michigan University - 9 min drive - 7.4 km
  • Kalamazoo College - 10 min drive - 8.2 km

Getting around

  • Kalamazoo Transportation Center - 15 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 2 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪One Well Brewing - ‬14 min walk
  • ‪Hibachi Sushi Buffet - ‬4 min drive
  • ‪Lee's Famous Recipe Chicken - ‬4 min drive
  • ‪Biggby Coffee - ‬12 min walk

About this property

Portage Inn & Suites

Hotel near Western Michigan University
Consider a stay at Portage Inn & Suites and take advantage of a library, laundry facilities, and a fireplace in the lobby. Enjoy the gym, as well as activities like archery. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks include:
  • Free self parking
  • Limo/town car service, express check-out, and express check-in
  • An elevator, a front-desk safe, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 79 rooms have comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Archery
  • Billiards/pool table
  • Gym
  • Library
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 23 2025 to June 1 2025 (dates subject to change):
  • Breakfast
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Kalamazoo
Country Inn Carlson Kalamazoo
Portage Inn & Suites Hotel
Portage Inn & Suites Portage
Portage Inn & Suites Hotel Portage

Frequently asked questions

Is Portage Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Portage Inn & Suites?

Self parking is free at this property.

What time is check-in at Portage Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 1:30 AM.

What time is check-out at Portage Inn & Suites?

Check-out is at 11:00 AM.

Where is Portage Inn & Suites located?

Situated near the airport, this hotel is within 2 mi (3 km) of Milham Park Golf Club, Air Zoo, and Wings Event Center. Portage Creek Bicentennial Park and Southland Shopping Center are also within 3 mi (5 km).

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Portage Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 189 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 177 out of 1002 reviews
Rating 2 - Terrible. 173 out of 1002 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Tons of food spots and friendly service!
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was amazing!
Stayed 2 nights in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk personnel
Stayed 1 night in Feb 2025

10/10 Excellent

Wieslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable.
Stayed 1 night in Jan 2025

8/10 Good

Jereme

Overall good.
Stayed 1 night in Dec 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Comfortable and clean hotel. Reasonably priced.
Stayed 1 night in Dec 2024

10/10 Excellent

Tatsuo

It was clean and good for the price. The staff is very friendly too
Stayed 1 night in Dec 2024

10/10 Excellent

Lance

Great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and helpful staff, great amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and prompt front desk customer service.
Stayed 1 night in Dec 2024

6/10 Okay

Corey

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was old food in the fridge from somebody else. There was open soap on top of the corner of shower. Was nice hotel beside the poor job cleaning by housekeeping.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Although it's "walkable" from the airport - I had to walk across some grassy spaces between parking lots, but there were also fences blocking access between some parking lots - I would not recommend doing so in the dark. Once arrived, pleasant facility, pleasant greeting.
Stayed 1 night in Jan 2025

10/10 Excellent

Tatsuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Job!
It was my 4th time staying there and this time the pool was open
Stayed 2 nights in Nov 2024

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was by far not the worst that I have been to it is dated and could use an update as far as the paint and interior of the room the staff was good and the atmosphere was nice breakfast was hit or miss. I would have no problem staying here again.
Stayed 4 nights in Oct 2024

2/10 Terrible

Mikelyn

Disliked: Property conditions & facilities
My room was filthy. From a large amount of dust on every ridge (headboard, shower insert, picture frames…), carpet was not vacuumed, and linens stained. A number of broken/un repaired damages in room. And so many more issues I am not feeling in the mood to take the time to note.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Property conditions & facilities
I like it - convenient and reasonable
Stayed 2 nights in Nov 2024

6/10 Okay

debra

The hotel was freshly painted and our room was very clean.
Stayed 1 night in Sep 2024

4/10 Poor

Seth

Disliked: Cleanliness, property conditions & facilities
There was mold or something in the waffle mix for breakfast. The floor around the air conditioner/heater was soaking wet
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Liked: Staff & service, room comfort
Not bad for the price but needed some attention to detail.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Everything was what I expected.
Stayed 1 night in Nov 2024

4/10 Poor

Edward

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was so cold in the hallways and in my room the heat was on night but it wasn’t traveling to the other part of the room. The water was luke warm
Stayed 1 night in Dec 2024

8/10 Good

Hwei-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
okay to stay
Stayed 1 night in Sep 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looked beatiful when we arrived. The staff was friendly and helpful! The room was spacious and clean! We love the exercise room and the pool. We will definately be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Liked: Staff & service, room comfort
A little getaway to travel for sports
Love the location of this hotel. The rooms were clean and comfortable, just a few things looked like that put a bandaid on things that are broken. Something things need to be actually fixed and not patched up. Breakfast was great and the pool was my kids favorite part!
Stayed 1 night in Oct 2024