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Grand Hotel and Casino

4.0 star property
Family-friendly hotel with bars and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel and Casino

Terrace/patio
Reception
Deluxe Room, Harbor View | Terrace/patio
Exterior
Panoramic Suite | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, in-room safe, desk, blackout drapes

Panoramic Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
  • 43 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, Harbor View

Standard Room, Harbor View | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, Harbor View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Harbor View

Deluxe Room, Harbor View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Harbor View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
  • 23.0 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Lini Highway, P.O Box 3061, Port Vila, Efate

What's nearby

  • Iririki Island - 1 min walk - 0.1 km
  • Port Vila Market - 3 min walk - 0.3 km
  • National Museum - 9 min walk - 0.8 km
  • Nambawan Market & Café - 10 min walk - 0.9 km
  • University of the South Pacific - 19 min walk - 1.5 km

Getting around

  • Port Vila (VLI-Bauerfield) - 19 min drive

Restaurants

  • ‪The Beach Bar - ‬10 min drive
  • ‪Port Vila Central Market - ‬4 min walk
  • ‪Stone Grill - ‬19 min walk
  • ‪Reefers Restaurant & Rum Bar - ‬19 min walk
  • ‪warhorse saloon - ‬2 min drive

About this property

Grand Hotel and Casino

Upscale family-friendly hotel by the ocean
You can look forward to a poolside bar, a terrace, and dry cleaning/laundry services at Grand Hotel and Casino. The on-site restaurant, Crystals Restaurant, offers breakfast, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a business center.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A banquet hall, a front-desk safe, and a 24-hour front desk
  • A computer station, ATM/banking services, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 74 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and air conditioning.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 32-inch HDTVs with satellite channels
  • Separate sitting areas, refrigerators, and childcare services

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: VUV 2600 for adults and VUV 1300 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Crystals Restaurant
  • Hemisphere Lounge Bar

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space (2153 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: VUV 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VUV 3500 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VUV 2600 for adults and VUV 1300 for children
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1600 (one-way), (up to 18 years old)
  • Late check-out fee: VUV 2000 (subject to availability)
  • Rollaway bed fee: VUV 3500 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Casino Port Vila
Grand Hotel & Casino Port Vila
Grand Hotel Casino Port Vila
Grand Hotel and Casino Hotel
Grand Hotel and Casino Port Vila
Grand Hotel and Casino Hotel Port Vila

Frequently asked questions

Does Grand Hotel and Casino have a pool?

Yes, this property has an outdoor pool.

Is Grand Hotel and Casino pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel and Casino?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Grand Hotel and Casino?

Check-out is at 11 AM. Late check-out is available for VUV 2000 (subject to availability).

Does Grand Hotel and Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VUV 1600 per person applies.

Where is Grand Hotel and Casino located?

This family-friendly Port Vila hotel is located on the Strip, within a 5-minute walk of Iririki Island, Port Vila Market, and Feiawa Park. Chinatown and Independence Park are also within 10 minutes.

Grand Hotel and Casino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 196 out of 592 reviews" "
Rating 8 - Good. 275 out of 592 reviews" "
Rating 6 - Okay. 91 out of 592 reviews" "
Rating 4 - Poor. 22 out of 592 reviews" "
Rating 2 - Terrible. 8 out of 592 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lizabeth

Stayed 1 night in Nov 2024

8/10 Good

Marvin

Stayed 3 nights in Nov 2024

6/10 Okay

Damien

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The corner suite is a great look! The finishes are extremely dated
Stayed 3 nights in Nov 2024

10/10 Excellent

Shiena

Stayed 6 nights in Oct 2024

8/10 Good

joshua, FPO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the best hotel in town!
Stayed 2 nights in Sep 2024

8/10 Good

Veniana

Traveled with family
Liked: Staff & service, property conditions & facilities
Lift was smelly snd lights not working on one Cleaning not thorough - bed not touched Concierge not helpful with bags
Stayed 3 nights in Sep 2024

10/10 Excellent

CAROLINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.
Stayed 3 nights in Aug 2024

8/10 Good

david samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Exchange rates are better in town
Stayed 8 nights in Aug 2024

8/10 Good

WARREN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Central
lovely helpful staff. Internet so-so. - A few problems with the shower but came right,
Stayed 4 nights in Aug 2024

4/10 Poor

Adrianus

Business traveler
Needs a lot of help, currently it’s just a place to stay and, to be honest, not worth it.
Stayed 7 nights in Aug 2024

6/10 Okay

Alan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed at the grand on several occasions.Imagine our surprise when we walked into our room to find we had nothing to put our clothes in. On previous visits they had storage space ie a dresser with the tv on top ,This time tv on the wall no storage.In the managements wisdom they supply one luggage rack we had two suitcases and had to request another rack.We spent our week living out of a suitcase I can only hope the hotel is awaiting delivery of suitable storage furniture.Some additional irritants a casino filled with noxious cigarette smoke and a problem with water supply. Outlook disappointed has been much better in the past.
Stayed 7 nights in Aug 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Raoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service
Staff we lovely but construction work was bery noisy
Stayed 3 nights in Jun 2024

10/10 Excellent

Costa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.
Stayed 1 night in Jun 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was undergoing some upgrading painting outside, but very nice
Stayed 7 nights in May 2024

8/10 Good

Telesia

Stayed 2 nights in May 2024

10/10 Excellent

Susie

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay. The staff were amazing!
Stayed 1 night in Mar 2024

8/10 Good

Marcus

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Makereta

Stayed 7 nights in Feb 2024

10/10 Excellent

Lanieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Elleena

Stayed 5 nights in Jan 2024

10/10 Excellent

Mustafa

Stayed 1 night in Jan 2024

8/10 Good

Madison

Stayed 4 nights in Jan 2024