2/10 Terrible
Laura
Traveled with group
19 Jun, 2024
Liked: Staff & service
Disliked: Cleanliness
Not a nice experience. Room was very very hot. Ran the fan and had windows open all night and we were both sweating. Room service took 30 minutes to deliver two desserts which had obviously been made way before delivery as ice cream was almost completely melted making the dessert soggy. We then waited an additional 10 minutes for the coke and lemonade to be delivered (all ordered at the same time). Did manicures at the spa and they put us in a room where they did our nails over a massage chair. At one point they used a box of tissues to dry my friends nails and we both received different services and messily painted nails. They were drilling while we swam in the pool which was very loud, as well as banging walls with what I can assume were hammers behind us while we received spa services. For the price and star level of this hotel we were really uncomfortable and disappointed. However, staff were all friendly - the only good thing I can say about it.
Laura
Stayed 1 night in Jun 2024