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Palm Villas Resort

3.5 star property
Apartment with an outdoor pool, steps from Macrossan Street

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Photo gallery for Palm Villas Resort

Outdoor pool
In-room safe, WiFi, bed sheets
Exterior
In-room safe, WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Barbecue grill
  • Air conditioning
  • Kitchen
  • Outdoor Space

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 1 Bedroom

In-room safe, WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LCD TV
  • 39 sq m
  • 1 bedroom
  • 1 bathroom
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

In-room safe, WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LCD TV
  • 39 sq m
  • 1 bedroom
  • 1 bathroom
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

In-room safe, WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LCD TV
  • 39 sq m
  • 1 bedroom
  • 1 bathroom
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

In-room safe, WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LCD TV
  • 39 sq m
  • 1 bedroom
  • 1 bathroom
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
40 Warner Street, Port Douglas, QLD, 4877

What's nearby

  • Macrossan Street - 1 min walk - 0.2 km
  • Four Mile Beach - 6 min walk - 0.6 km
  • St Mary's by the Sea Chapel - 7 min walk - 0.6 km
  • Sugar Wharf - 8 min walk - 0.7 km
  • Crystalbrook Superyacht Marina - 8 min walk - 0.7 km

Getting around

  • Cairns Intl. Airport (CNS) - 65 min drive

Restaurants

  • ‪Wicked Ice Creams - ‬2 min walk
  • ‪Paddy's Port Douglas - ‬7 min walk
  • ‪N17 Burger Co - ‬6 min walk
  • ‪Rattle N Hum - ‬4 min walk
  • ‪Grant Street Kitchen - ‬4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Palm Villas Resort

Apartment with an outdoor pool, steps from Macrossan Street
An outdoor pool, WiFi in public areas, and laundry facilities are available at this smoke-free apartment building. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. Each apartment features a kitchen with a refrigerator and a stovetop, plus a balcony and an LCD TV with cable channels. Guests can appreciate conveniences like a sofa bed and a dining area, and other amenities include WiFi and a sitting area. Housekeeping is not available.
Palm Villas Resort offers 20 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

This Port Douglas apartment provides wireless Internet access for a surcharge. 39-inch LCD televisions come with cable channels.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • WiFi available (AUD 15 per day)

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Sofa bed

Bathrooms

  • Shower
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 39-inch LCD TV with cable service

Outdoor areas

  • Balcony
  • Yard
  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Luggage storage
  • No housekeeping

Things to do

  • Golf nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Boat tours nearby
  • Skydiving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 20 rooms
  • Property does not allow children

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children 16 and younger are not allowed at this property from January to December; the rest of the year they are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: AUD 15 per day (rates may vary)
  • Fee for wireless internet in public areas: AUD 15 per day (rates may vary)
  • Airport shuttle fee: AUD 36.00 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Children 16 years old and younger are not permitted from January to December
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Palm Villas Resort port douglas
Palm Villas port douglas
Palm Villas Resort Apartment
Palm Villas Resort Port Douglas
Palm Villas Resort Apartment Port Douglas

Frequently asked questions

Does Palm Villas Resort have a pool?

Yes, this property has an outdoor pool.

Is Palm Villas Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palm Villas Resort?

This property doesn't offer parking.

What time is check-in at Palm Villas Resort?

Check-in start time: 2 PM; Check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Palm Villas Resort?

Check-out is at 10 AM.

Does Palm Villas Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 36.00 per person applies.

Where is Palm Villas Resort located?

Situated near the beach, this apartment building is within a 10-minute walk of Macrossan Street and Four Mile Beach. Port Village Shopping Centre and Anzac Park are also within 10 minutes.

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Palm Villas Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 102 out of 215 reviews
Rating 8 - Good. 66 out of 215 reviews
Rating 6 - Okay. 32 out of 215 reviews
Rating 4 - Poor. 12 out of 215 reviews
Rating 2 - Terrible. 3 out of 215 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very well equipped, esp. for cooking own meals. I slept on a rollaway though, which was terrible, mattress too thin. Other than that, a very good place to stay, convenient to central shopping/marina areas.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay close to everything the accommodation maybe a little dated but it is always clean and well presented ..to us it’s like coming home.. Jakob the manager is absolutely brilliant always smiling and extremely helpful in anything you need to know or book , we have stayed there on our last 4 trips to Port Douglas just love it.. Thanks again Jakob for making another stay so good 👍
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful swimming pool. Lovely and quiet accommodation, but still close to all amenities. Kitchen facilities were good. Good value accommodation. Jakob is a great host.
Stayed 13 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been going there for 7 years it is a beautiful place to stay and Jacob is just fantastic always helping you with anything
Stayed 10 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a quick walk to all the pubs, restaurants and port.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious apartment near the main street and bars and restaurants.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location great, quiet, manager pleasant. Pool cold, not much area to sit around it all garden. Cupboards could be wiped out, bed and pillows hard
Stayed 5 nights in Sep 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient accommodation in Port Douglas
It’s amazing - location is good and excellent hospitality from Jacob! Jacob recommended us multiple tours and they were perfect. Most restaurants / shops are around the corner and you do not need a car at all!
Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Wasn’t really happy with the accommodation, I would have liked fresh towels daily instead of every other day. The fridge didn’t work very well in fact on our last day it actually stopped working altogether. Wasn’t happy with the pool area as there wasn’t enough chairs or area to sit. There was no one to help us up 2 flights of stairs with our luggage, overall it was a very dated resort & would not recommend any one to go there
Stayed 8 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Lovely and close to CDB , clean bed linen , comfy bed, could do with an update ... And a decent clean not just a quick wipe over.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Jackie

Disliked: Cleanliness, staff & service
The shower had not been cleaned. Someone else’s shampoo & soap was in there. I had to wash the saucepan I used before cooking. The sheets didn’t fit the bed. The air conditioning didn’t work properly. The owner disconnects the TV antenna at midnight so you can’t use the TV past then.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was central to everything whithin walking distance.
Stayed 8 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
The apartment we had (20) was very dated, the cupboards were dirty and the toaster was full of crumbs, long time since it has been cleaned. Very dated furniture and bed was extreme hard. Great location which I felt is its saving grace. Nice manager but obviously he can’t refurbished the privately owned apartments.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Good comfortable, clean facilities at a reasonable price
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
small pool area. Jacob was very helpful. Value for money
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly, clean & comfortable
One night stay, great location, walking distance to all bars and restaurants on Macrossan St. Block away from 4 Mile Beach. Short walk to shops, Marina and Sunday Markets. Older Property with lovely small pool, bbq area. Friendly greeting from reception, apartment was clean and comfortable, cooking facilities and parking on-site.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant, loved every moment! Central accomodation, free parking, so much to see and do!
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
The apartment was in a good location. We stayed for 8 days (Apt. 16) We were given towels but no shampoo or soap. No worries. We bought some from coles. The apartment furniture was thick with dust around the wicker frame but the cushions were clean. The vent in the bathroom was thick with dust, but still worked ok. The inside of the rubbish bin was filthy, house cleaning did empty the bag mid week. These things did not hinder our stay. We left early before reception opened and got home when it was closed.The day before we left, we got soap/sham. I was able to speak to the manager the day before we left. I told him all of the above and also explained I was not going to write a review because we were to busy to do anything about it but thought he should know for the next guests. The manager, Jakob threw his pen across the room and became very abusive, accusing me of kicking him in the head and ruining his whole day. Screaming the building is old and the owners won't spend the needed money. I explained again I was not going to say anything because we should have spoken earlier. I agreed, people who have a problem should speak up at the time. When he started yelling and abusing again, I said stuff you. So here is my review
Stayed 8 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bathroom vents disgusting, floors disgusting.......
Stayed 7 nights in May 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Dec 2018

6/10 Okay

GB

Liked: Staff & service
Its close to the Main street in Port Douglas, but fairly basic accommodation which could be doing with an upgrade. Worst of all was the wifi allowance of only 100MB per day, not good if you want to keep in touch. I sent 3 photos via messenger and that used up my allowance for the whole day !! They need to realise most people expect to get a decent amount of wifi these days.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
L'hôtel a un rapport qualité prix correct mais j'y suis restée une semaine et pas une fois le ménage n'a été fait. Il y a juste de nouvelles serviettes qui sont déposées tous les 3 jours et c'est aux clients de sortir leurs poubelles. Les appartements sont équipés de kitchenette mais le propriétaire nous a fait comprendre qu'il ne fallait pas trop cuisiner... L'hôtel est bien situé et la piscine est agréable même si elle est petite. Il y a un espace barbecue à côté de la piscine très pratique.
Stayed 7 nights in Apr 2019