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Kapuas Palace Pontianak Hotel

3.5 star property
Family-friendly hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kapuas Palace Pontianak Hotel

Aerial view
Deluxe Room, Pool View | Minibar, desk, iron/ironing board, free WiFi
Interior
Business Suite, Pool View | Living area | 22-inch LCD TV with cable channels, TV
Front of property

Reviews

5.0 out of 10

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Deluxe, City View

Junior Deluxe, City View | Minibar, desk, iron/ironing board, free WiFi

Junior Deluxe, City View

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Minibar
Cable channels
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Pool View

Superior Double or Twin Room, Pool View | Minibar, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Pool View

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Minibar
Cable channels
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | Minibar, desk, iron/ironing board, free WiFi

Deluxe Room, Pool View

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Minibar
Cable channels
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, City View

Standard Double or Twin Room, City View | Minibar, desk, iron/ironing board, free WiFi

Standard Double or Twin Room, City View

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Minibar
Cable channels
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Business Suite, Pool View

Business Suite, Pool View | Minibar, desk, iron/ironing board, free WiFi

Business Suite, Pool View

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Minibar
Cable channels
  • 62 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Jalan Gajah Mada 889, Pontianak, Kalimantan Barat, 78122

What's nearby

  • Gajah Mada Shopping Complex - 2 min walk - 0.2 km
  • Vihara Bodhisatva Karaniya Metta - 3 min drive - 2.4 km
  • Ayani Mega Mall - 4 min drive - 3.5 km
  • Museum Provinsi Kalimantan Barat - 4 min drive - 3.9 km
  • Danau Sentarum National Park - 9 min drive - 6.8 km

Getting around

  • Pontianak (PNK-Supadio) - 27 min drive

Restaurants

  • ‪Bakmi Kepiting Oukie - ‬1 min walk
  • ‪Nasi Tim & Bubur Daging Babi Gajah Kembar - ‬1 min walk
  • ‪Goeboek Coffee - ‬2 min walk
  • ‪Cafe Praktis - ‬2 min walk
  • ‪Se7en Days Cafe - ‬2 min walk

About this property

Kapuas Palace Pontianak Hotel

Family-friendly hotel
At Kapuas Palace Pontianak Hotel, you can look forward to a coffee shop/cafe, a garden, and a playground. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and free newspapers
  • An elevator, luggage storage, and wedding services
Room features
All 190 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 22-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: IDR 60000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space (8590 square feet)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 22-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 200000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 60000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Kapuas Palace Hotel Pontianak
Kapuas Palace Hotel
Kapuas Palace Pontianak
Kapuas Palace
Kapuas Palace Pontianak
Kapuas Palace Pontianak Hotel Hotel
Kapuas Palace Pontianak Hotel Pontianak
Kapuas Palace Pontianak Hotel Hotel Pontianak

Frequently asked questions

Does Kapuas Palace Pontianak Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Kapuas Palace Pontianak Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kapuas Palace Pontianak Hotel?

Self parking is free at this property.

What time is check-in at Kapuas Palace Pontianak Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Kapuas Palace Pontianak Hotel?

Check-out is at noon.

Where is Kapuas Palace Pontianak Hotel located?

This family-friendly Pontianak hotel is within 1 mi (2 km) of Gajah Mada Shopping Complex, Museum Provinsi Kalimantan Barat, and Vihara Bodhisatva Karaniya Metta. Ayani Mega Mall and Kapuas Indah Building are also within 2 mi (3 km).

Kapuas Palace Pontianak Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

2.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nur Nazurah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

Sabri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

2/10 Terrible

Aciss, Kuala Lumpur

Traveled with group, Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor housekeeping and maintenance makes these property looks bad. Cockroaches, water stained, water leaks are things you can see in most of the places. Please find other options!
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Poor maintenance and house keeping makes
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2018

2/10 Terrible

Thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Roach Motel
Roaches in the hotel room. Hole in floor. Tub dinged in several places through the ceramic. Pool water like milk. Wifi never worked. Front desk people no help even though we spoke Malay.Had to battle for an extra thin towel. Very basic breakfast.
Stayed 2 nights in Sep 2018

8/10 Good

Dino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe place
Convince