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Whales Bay Hotel

4.0 star property
Family-friendly aparthotel with a full-service spa and a health club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Whales Bay Hotel

Terrace/patio
Terrace/patio
Aerial view
Penthouse, 2 Bedrooms (4 Adults + 2 Children) | Living area | LED TV
Apartment, 2 Bedrooms (4 Adults + 2 Children) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Kitchen
    Kitchen
The price is AED 323
AED 333 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Penthouse, 2 Bedrooms (4 Adults + 2 Children) | In-room safe, individually furnished, desk, blackout drapes

Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
  • 149 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 Adults + 2 Children)

Apartment, 2 Bedrooms (4 Adults + 2 Children) | Extra beds

Apartment, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children)

Apartment, 1 Bedroom (2 Adults + 2 Children) | In-room safe, individually furnished, desk, blackout drapes

Apartment, 1 Bedroom (2 Adults + 2 Children)

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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Spa
Kids pool
Parking included
9.0 out of 10, Wonderful, (817)
The price is AED 410
AED 423 total
includes taxes & fees
23 Nov - 24 Nov
Pedras do Mar Resort & SPA

About the neighborhood

Map
Canada do Terreiro, São Vicente Ferreir, Ponta Delgada, 9545-520

What's nearby

  • Batalha Golf Course - 9 min drive - 6.1 km
  • Antonio Borges Garden - 12 min drive - 12.4 km
  • Ponta Delgada City Gates - 14 min drive - 13.2 km
  • Santa Bárbara Beach - 14 min drive - 13.1 km
  • Ponta Delgada Harbour - 15 min drive - 14.9 km

Getting around

  • Joao Paulo II Airport (PDL) - 18 min drive

Restaurants

  • ‪O Chocolatinho - ‬12 min drive
  • ‪Café Canto do Cais - ‬6 min drive
  • ‪Botequim Açoriano - ‬8 min drive
  • ‪Quinta dos Sabores - ‬14 min drive
  • ‪Restaurante O Emigrante - ‬4 min drive

About this property

Whales Bay Hotel

Family-friendly aparthotel with a full-service spa and a health club
Along with a full-service spa, this aparthotel has a health club and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool, and concierge services are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Conveniences include a sofa bed and a sitting area, and guests will appreciate thoughtful touches like an espresso maker and bathrobes. Limited housekeeping is available.
Whales Bay Hotel offers 15 air-conditioned accommodations with espresso makers and safes. Rooms open to lanais. These individually furnished accommodations have separate sitting areas and include double sofa beds. LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Ponta Delgada aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wet Zone has 1 treatment room. Services include massages. The spa is equipped with a spa tub. The spa is open daily.

Languages

English, German, Portuguese

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Seasonal outdoor pool
  • Sun loungers
  • Spa tub
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • 1 treatment room
  • Couples treatment room(s)

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free crib/infant bed
  • Playground
  • Children's games

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Espresso maker
  • Toaster oven
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer

Bedrooms

  • Bed sheets provided
  • Double sofa bed

Bathrooms

  • Shower/tub combination
  • Bathrobes
  • Free toiletries
  • Bidet
  • Towels provided
  • Hair dryer
  • Slippers

Living spaces

  • Sitting area

Entertainment

  • LED TV with cable service
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Lanai
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Soundproofing
  • Stair-free path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the sea
  • Near the boardwalk/promenade

Things to do

  • Health club
  • Outdoor pool access nearby
  • Mini golf on site
  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 15 rooms
  • 3 floors
  • 1 building
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Public bath
  • Sauna
  • Spa tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

The seasonal pool will be open from May 01 to October 31
Pool access available from 9:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Whales Bay Hotel Ponta Delgada
Whales Bay Ponta Delgada
Whales Bay Hotel Aparthotel
Whales Bay Hotel Ponta Delgada
Whales Bay Hotel Aparthotel Ponta Delgada

Frequently asked questions

Does Whales Bay Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:30 PM.

Is Whales Bay Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Whales Bay Hotel?

Self parking is free at this property.

What time is check-in at Whales Bay Hotel?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Whales Bay Hotel?

Check-out is at 11 AM.

Where is Whales Bay Hotel located?

Located by the sea, this family-friendly aparthotel is within 9 mi (15 km) of Batalha Golf Course, Antonio Borges Garden, and Ponta Delgada City Gates. Vista do Rei Viewpoint and Praia do Populo are also within 12 mi (20 km).

Whales Bay Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 73 out of 90 reviews" "
Rating 8 - Good. 13 out of 90 reviews" "
Rating 6 - Okay. 2 out of 90 reviews" "
Rating 4 - Poor. 2 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and its amenities were great and everything was very clean. Parking was easy. All the staff were super friendly and communication was always quick and easy with them, before and during the stay. We had casually mentioned to one of them that we were on anniversary, and our last day they sent a gift basket for us as a surprise! Would definitely stay here again.
Stayed 6 nights in Sep 2024

8/10 Good

Mariana

Liked: Property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
We had the penthouse room 301 and it was fantastic. It was modern, open, clean and bright with ample space. The view was fantastic. The staff were very helpful and accommodating. There are only a couple of walkable food options, but it was worth it. Highly recommend.
Stayed 7 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. I was contacted the night before asking what time we would be checking in. It was agreed that we could check in after 1pm. When arrived at 3pm, the lady at reception said that the check in was from 4pm only. So we didn’t feel very welcome and it took ages to check us in as the lady wasn’t sure if our room was ready or not.
Stayed 2 nights in Aug 2024

10/10 Excellent

madiha

Liked: Cleanliness, property conditions & facilities
Absolutely the best stay we had in Portugal!
Stayed 4 nights in Aug 2024

10/10 Excellent

Chad

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Lovely pool and nice apartment suite
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Emanuel

Traveled with family
Liked: Cleanliness
Great Grounds/Poor customer support
Though the hotel grounds and apartments were lovely and clean, we didn't feel comfortable or welcomed. At one point were accussed of sharing the hotel pool/hot tub with outside guests and it was not the case at all. Instead of being asked first if it was the ase, it was just assumed without looking at cameras or seeing it for themselves. For that reason we definitely won't use this hotel again. It left a bad taste for us.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana C

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property for families. An easy 20 minute drive from the airport, it’s located in a small village. Spacious, clean and modern apartments with a great pool. We loved it!
Stayed 5 nights in Jul 2024

10/10 Excellent

Laura

Traveled with family
What an amazing Hotel
From booking to check out the hotel staff were friendly and helpful with all questions. The hotel was clean and so many amazing things to do.
Stayed 1 night in Jul 2024

10/10 Excellent

ELVIN

Traveled with family
Liked: Cleanliness, room comfort
Excellent
Stayed 9 nights in Jul 2024

8/10 Good

Laurent

Traveled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Laurence

Liked: Cleanliness, room comfort
Appartements spacieux, calme. Joli parc, piscine à débordement. Mon mari a trouvé le matelas moyennement confortable, mais il a des problèmes de dos. Le réceptionniste prend le temps de répondre à toute nos questions
Stayed 4 nights in Jun 2024

10/10 Excellent

Rime

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful & affordable hotel, nice staff, very clean and calm environment
Stayed 1 night in Jun 2024

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Pep

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

vahap

Liked: Cleanliness, property conditions & facilities
Clean and quite
Stayed 6 nights in May 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel with a beautiful backdrop in a quiet local neighborhood. The hotel is gated, so it feels safe, and there is plenty of parking. The staff was wonferful - always willing to help any way they could, however the desk is not staffed 24/7, so getting a hold of someone wasnt always possible. The room was spacious and well stocked, however not the most updated/new (coffee maker leaked water, microwave door stuck, ice cune tray was broken, sliding glass door to patio was very hard to open). The property had a lovely view and a nice infinity-style pool, however the other "amenities" were minimal. The gym was very small and some of the machines did not work, there was not an on-site spa as mentioned, and the hot tub and sauna were not working at the time. The only "extra" that was really available was the steam room type area. Overall, the location, view, and staff were lovely (very quiet area without much around - but there is a mercado, gas station, and a couple small local restaurants; not walkable. Ocean views walkable from hotel). The room was certainly sufficient but could use a few upgrades and the amenities were definately lacking compared to what was advertised. All that being said, our experience at Whale's Bay was good and we would stay there again - decent value for the money.
Stayed 5 nights in May 2024

10/10 Excellent

Douglas Vernon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Not crowded like Ponta Delgada. Is in a residential area, with a 2 minute walk to the shoreline. Nice area to walk along shore, a small ocean bay with a swimming within a 10 minute walk. Stayed on the second floor, they advertise you dont have a ocean view, but ocean was viewable as well a shore line to the west. Very clean, modern and quiet.
Stayed 5 nights in Apr 2024

10/10 Excellent

Vignesh Parakkalam

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
People are nice
Stayed 8 nights in Mar 2024

10/10 Excellent

Vadym

Liked: Cleanliness, room comfort
Perfect stay
The stay at this gotelnwss great. It’s locatrd near the beach, view from an apparent was incredible. There are all kitchen amenities that you wull need.
Stayed 9 nights in Oct 2023

10/10 Excellent

Lee

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, room comfort
Lovely place
It was a welcome site after traveling and having the flight cancelled. It was so nice , clean, and comfortable. I wish I could have stayed longer. The night desk person was so VERY helpful. He deserves a raise.
Stayed 1 night in Sep 2023

10/10 Excellent

Cassandra

Liked: Cleanliness, room comfort
Lovely honeymoon stay
We spent part of our honeymoon trip at the Whales Bay apartment hotel and loved every moment! They even greeted us with special honeymoon decorations in our apartment. This is a lovely location to stay at if you’re looking for apartment style accommodations to be able to do your own cooking while enjoying hotel amenities. We will be back!
Stayed 5 nights in Sep 2023