Find all hotels by Independent in Ponnirai from AED 47

""One star for the staff, zero for the room!" When I walked into the room, I was greeted by unwashed sheets and pillow covers. A quick call to the staff got me clean ones—but sadly, that's where the wins ended. The room itself? Straight out of a horror movie. Peeling walls, moldy pillows, and broken plumbing made it feel like I had checked into a haunted house. My "view" upon opening the door? A broken ceiling with a bucket catching rainwater. (At least the bucket wasn’t inside my room… small mercies.) The AC was particularly innovative—moss was growing out of it. Who needs a green wall when you have a green AC? Food was the only saving grace. It tasted good… when it eventually arrived. Two rotis and a veg kurma took over an hour—so long we joked it might be breakfast instead of dinner. The staff, bless their hearts, were polite, hardworking, and doing their best under impossible circumstances. It’s a management issue, not their fault. If the staff were running things, this place might stand a chance. One star, entirely for the staff. Management, please take notes—or at least take a good look at the moss-covered AC. I have got the pictures to prove it! "

"Great hotel in the most convenient location. Staff was great and so were the rooms."

"I will never book this hotel Very poor service "

"Good management "

"Responsive to all requests."