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"Stunning little hidden gem in the middle of the Matera sassi, the spa is among the best spas I have ever been to with a large warm 30 degree cave pool with multiple small pools and jacuzzi jets. There is also another pool with slightly cooler water and jacuzzi beds and then two different temperature saunas, steam room and relaxation beds. There was also drinking water and different healthy teas to choose from in the spa. The hotel rooms are all styled as small 'suites' set into the Matera terraces. Our room was at the top of our terrace which was fantastic as we were right next to a gate to access the street level without needing to go through the hotel. Breakfast was delicious, focaccia, meats, cheeses, cakes, pastries, fruit, juice, cappuccino etc. We didn't use the bar as there were so many bars and lovely restaurants nearby but the bar looked nice. Rooms are beautifully furnished and styled with antique furniture. Some toiletries were provided in the room. Despite being in the old Matera region and very historic feel to the rooms, the shower was very powerful and perfect temperature which is great if you like a strong shower. Matera is the most beautiful place I have ever been to and this hotel was certainly a gorgeous little gem. The staff were lovely and helpful and had good English. Will definitley be returning as soon as possible."

"Unique property from which to enjoy matera "

"All interactions with the hotel were excellent. The facilities were clean and comfortable. The location was excellent and easy to get around with good food choices within walking distance. Would recommend staying here."

"Absolutely lovely property and the hotel team was terrific! It was easily our favorite hotels in Puglia during our two week long trip. Grazie!!!"

"My husband loved our stay at this hotel! The room was spotless and spacious. We enjoyed the included breakfast, and the hotel is in a great location. The staff is very friendly, and parking outside the ZTL zone was easy to find. I totally recommend staying here. "

"Wonderful "

"A Magical and Romantic Cave Hotel Experience! ⭐⭐⭐⭐⭐ Our stay at Frai i Sassi in Matera was absolutely unforgettable! Staying in a beautifully restored cave hotel was a once-in-a-lifetime experience—truly unique, romantic, and steeped in history. The blend of rustic charm and modern comfort made our visit incredibly special. From the moment we arrived, the customer service was outstanding. The staff was warm, attentive, and eager to ensure we had the perfect stay. Their recommendations for exploring Matera were fantastic, making our experience even more enriching. Breakfast was simply superb! Each morning, we enjoyed a delightful selection of fresh pastries, local cheeses, and perfectly brewed coffee while taking in the breathtaking views of the Sassi. It was the perfect way to start our day in this magical city. If you're looking for a truly unique and memorable stay in Matera, Frai i Sassi is the perfect choice. The combination of history, romance, and top-notch hospitality made our trip absolutely perfect. We can't wait to return! ❤️ Thanks from Dr. Jose G and Ida from the USA"

"What a fantastic hotel right in the centre of matera. The rooms were wonderful and the staff very helpful. A word to drivers getting tit he hotel can be a little stressful as the roads are very narrow and confusing. The restricted zone signage is the worst but ignore it as the hotel sorts the issue out with local police. "

"This was a "blow the budget" trip for me and I was not disappointed. The hotel is built into caves and has fantastic views of the city and over the ford (you can walk over). My room (a cave in itself) was huge, a large jacuzzi in the centre (would likely accommodate 4 people) and a modern wet room at rear, decor and lighting was perfect. The restaurant was also built into cave, was beautiful. Staff eager to assist and pleasant to chat to. Overall, fantastic - 1 minor criticism, the water in jacuzzi was not warm, no doubt refreshing in the sweltering summer but uninviting in a cooler October! Did mention to staff and it was being inspected when I left. Formidable place, thank you. "