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Mercure Hunter Valley Gardens

4.5 star property
Winery motel with a winery connected to a shopping center in Pokolbin

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hunter Valley Gardens

Exterior
View from property
Exterior
Studio, 2 Double Beds | Premium bedding, minibar, desk, laptop workspace
Property grounds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Hot Tub
    Hot Tub
The price is AED 349
AED 384 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Patio
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Hair dryer
Separate bathtub and shower
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, minibar, desk, laptop workspace

Studio, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds

Studio, 2 Double Beds | Premium bedding, minibar, desk, laptop workspace

Studio, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Hair dryer
Separate bathtub and shower
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool
Estate Tuscany
Pool
Pet friendly
Parking included
Free WiFi
8.6 out of 10, Excellent, (1000)
The price is AED 466
AED 512 total
includes taxes & fees
28 Nov - 29 Nov
Estate Tuscany

About the neighborhood

Map
Cnr Broke And Macdonald Road, Pokolbin, NSW, 2320

What's nearby

  • Hunter Valley Gardens - 1 min walk - 0.1 km
  • Roche Estate - 5 min walk - 0.5 km
  • Brokenwood Wines - 7 min walk - 0.6 km
  • Hope Estate - 18 min walk - 1.6 km
  • Cypress Lakes Golf and Country Club - 3 min drive - 2.3 km

Getting around

  • Branxton Station - 15 min drive
  • Newcastle, NSW (NTL-Williamtown) - 53 min drive

Restaurants

  • ‪Leogate Estate Wines - ‬5 min drive
  • ‪Harrigan's Hunter Valley - ‬6 min walk
  • ‪Brokenwood Wines - ‬8 min walk
  • ‪Oak & Vine - ‬3 min drive
  • ‪Sabor Dessert Bar - ‬2 min drive

About this property

Mercure Hunter Valley Gardens

Family-friendly motel near Hunter Valley Gardens
Take advantage of an attached winery, a terrace, and mini golf at Mercure Hunter Valley Gardens. Adventurous travelers may like the basketball and cycling at this motel. Treat yourself to a body treatment, a body scrub, or a facial at Heavenly Hunter, the onsite spa. The on-site restaurant, Elements Restaurant, offers breakfast, lunch, dinner, light fare, and pool views. Free wired internet is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and 2 outdoor tennis courts
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Guest reviews say great things about the helpful staff
Room features
All 72 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free internet and air conditioning.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 52-cm TVs with cable channels
  • Refrigerators, cribs/infant beds, and electric kettles

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 35.00-35.00 for adults and AUD 14.00-14.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Elements Restaurant

Things to do

  • 24-hour health club
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Helicopter/airplane tours
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Winery attached

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 52-cm TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 69.00
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 25.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 35.00 to 35.00 for adults, and AUD 14.00 to 14.00 for children
  • Late check-out fee: AUD 69.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mercure Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Hotel Pokolbin
Mercure Hunter Valley Resort Pokolbin
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hunter Valley Pokolbin
Mercure Hunter Valley
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
Mercure Hunter Valley Resort
Mercure Hunter Valley Gardens Motel
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens Pokolbin
Mercure Hunter Valley Gardens Motel Pokolbin

Frequently asked questions

Does Mercure Hunter Valley Gardens have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mercure Hunter Valley Gardens pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Hunter Valley Gardens?

Self parking is free at this property.

What time is check-in at Mercure Hunter Valley Gardens?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Mercure Hunter Valley Gardens?

Check-out is at 10 AM. Late check-out is available for AUD 69.00 (subject to availability).

Does Mercure Hunter Valley Gardens provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Hunter Valley Gardens located?

This family-friendly Pokolbin motel is located in a rural location, within a 5-minute walk of Hunter Valley Gardens, Tempus Two Winery, and Roche Estate. Hope Estate and Brokenwood Wines are also within 1 mi (2 km).

Mercure Hunter Valley Gardens Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 432 out of 963 reviews" "
Rating 8 - Good. 339 out of 963 reviews" "
Rating 6 - Okay. 126 out of 963 reviews" "
Rating 4 - Poor. 42 out of 963 reviews" "
Rating 2 - Terrible. 24 out of 963 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Hunter Valley Mercure is a nice hotel. The rooms are clean and beds are comfy. The hotel has a nice pool and hot tub. The service on the other hand is less than desirable. Our room was not made over a 2 day stay and the only thing reception said was "there was a lot of check-out this morning, and it must has been missed" They did offer to do it now but didn't really insist when I said it'll be fine. The breakfast buffet was plentiful and the quality was good enough, but once again the service was quite poor. The dining room was freezing due to poor A/C management (I guess) and when asked if we could eat outside the waitstaff didn't object but we had to ask for cutlery (as these were already set on all tables but not outside) and they didn't come to clean the dirty outside table fully aware of the table cleanliness (or lack of I should say) having brought the said cutlery. We can recommend the place but hopefully we get more professional staff during your stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles H, Miami Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem is the dirt in the spaces that you can’t see, behind the bed, years of dust ( somebody’s skin flakes, I assume 😳)
Stayed 1 night in Sep 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to wineries etc., was just what we wanted.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
It's been pleasant to stay there
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere of the fire place. The friendly staff. Didnt like the stairs. Will ask for ground floor next time
Stayed 2 nights in Aug 2024

8/10 Good

Charlie

Stayed 3 nights in Apr 2024

8/10 Good

Kim

Business traveler
Liked: Cleanliness, staff & service, amenities
Loved the Library. And casual dining area. Room smelt abit musky and airconditioner batteries needed changing. Great location will be back
Stayed 1 night in Jul 2024

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jun 2024

10/10 Excellent

Aaron

Stayed 1 night in Jun 2024

8/10 Good

Jurek, WICKHAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were having a celebratory dinner at a vinyard in the Hunter Valley. Mercure provided a perfect central location to stop. Beautiful surroundings, even if it was raining, covered walkways and an evening fire in a cosy lounge.
Stayed 1 night in Jun 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location with easy parking and good dining options.
Stayed 2 nights in May 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. The beds were super comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Boud

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great experience. In line with the beauty of the Hunter Valley. It would be great if the menu at the restaurant would be more flexible. For those who do not necessarily want 2 courses.
Stayed 1 night in Apr 2024

10/10 Excellent

Gayathri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased that we were able to check in early upon arrival and also have a later check out. It made it easier for our stay. The property is beautiful, we loved the interior design and liked that we could use to pool table and the hot tub. Our room was very clean and had all the we required for our stay. The beds were very comfortable as well. Only suggestion we had was it would be nice to have more light around the pool and outdoor area for when walking from pool to our rooms. Overall, great stay and very convenient to local shops, food and winery.
Stayed 1 night in Apr 2024

6/10 Okay

Dougal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Debbie

Stayed 2 nights in Mar 2024

6/10 Okay

Kartini

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

jenny

Screen door area very dirty ,bathroom site didn’t drain,air conditioner didn’t work all the time .and nobody touch it .
Stayed 2 nights in Feb 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for wine tasting
Good central location to explore Hunter Valley with 3 wineries within walking distance. Easy parking, comfortable beds and delicious food. The extensive breakfast buffet was especially good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Manvindar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurent would not pick up for my room service irder. i had to call the reception to place the order. just a minor thing. the other thing was that there was no in room information of surrounding options. i had to walk to reception to get a menu for room service dinner.
Stayed 1 night in Feb 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location; lovely room
Stayed 1 night in Feb 2024

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay more than my husband. He didn’t think it was as clean as it should have been. He killed a couple of beetles in the washroom and they were still on the floor after it was cleaned.
Stayed 1 night in Feb 2024

8/10 Good

Dave

Stayed 1 night in Jan 2024

2/10 Terrible

Alan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would rate the property as a 3.5 star. Our accommodation at the property seemed to be very tired. We had mould in the shower and paint off in various locations. Very old style and certainly not value for money at $329 per night. Disappointing to say the least. We certainly would not be in a rush to stay there again.
Stayed 2 nights in Jan 2024