4/10 Poor
kaitlyn
Traveled with family
4 January 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
my experience was not good . i have with autism son and advanced asked for 2nd floor . they put me to 5th floor .so reception was change for me to 2nd floor. we were then 2nd floor and tried to open door. the door key not working at all so i went back to down and asked to fix room key and they fix it key and i went back to 2nd floor again. the key still show red and the door not open at all . i went back to down 2nd times again and they switch it to me 3rd floor. i started noticed no tissue box and also they saic double queen bed but actually it more look like twin size . also i noticed lots of dust mite on the switchs my son have pretty bad dust allergy. then we went down for pool time and result was my left side eyes getting red and blur for that night my son both eyes get red for that night too. luckily it only last one night redness. then next morning they said breakfast included so we went down and looked , they only offer muffin packs in basket coffee ( No milk ,no juice, no bread ,no eggs in this case i never hope bacon but i thought some bread and milk but they only offer muffin pack and coffee . so i paid $90 breakfast outside i dont think i will stay there again in the future . oh also alots of animals lovers i met when i stay there one night, so if you have dog allergy just take care yourself . my son have dog allergy too so i can gave only one star most at this point ( No breakfast (only muffin and coffee) today date jan 3 2024.
kaitlyn
Stayed 1 night in Jan 2025