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"Their staff is amazing! they are always ready to serve you, and assist you in every detail or needs that we may have, we are super happy, and we recommend this Hotel to our friends and family... We have stayed in Hotel Emperador many times before and we always come back to Hotel Emperador every time we travel to Spain."

"Could not have ask for a better place to stay. Great location, the staff was outstanding, extremely clean and the breakfast was amazing for the price. My wife got sick a few days before we were to leave, so we decided to stay three additional days. Even though the hotel was packed, they accommodated us and let us stay in the same room for no additional up charge. This hotel is a wonderful place to stay. Definitely a 4 star."

"Tuvimos una estadía corta, solo una noche, pero estoy impresionada con lo baby friendly que fueron, hace una semana estuve en Disney paris y fue terrible la experiencia, nunca imaginé que en hard rock sería tan buena, nos dieron incluso un kit de bienvenida para el bebé. Nos trataron espectacularmente y en general todo en la habitación estaba impecable! La comida rica y el desayuno ni hablar"

"Excellent hotel for a stay in Madrid. Staff is very attentive and helpful. Rooms were clean and service is great. When I booked this hotel I was just interested in the location. But, after my stay, I’ll recommend this hotel to anyone. "

"Excellent staff, excellent location, only around 7-10 minutes walk to the palace, surrounded by shopping! Evening turndown service everyday and polite courteous staff throughout the hotel- from front desk to restaurant. Great spread for breakfast buffet. My only feedback would be to change the breakfast items every couple of days or so. Since we stayed 11 days, it got repetitive but regardless, quality of food was great! "

"Rooms are small, but the staff and location are wonderful. "

"Very good service from the team "

"Gran View apartments is walkable, and has a grocery store in the same building. It also offers excellent views over Madrid, looking north toward the Guadarrama. The rooms are modern and in good condition. The appliances and washer/dryer are functional. The microwave is of the multi-function variety that doubles as an oven of sorts. Located almost directly across from the Callao metro stop, the property is centrally located for easy walking access within about 20 or 25 minutes to Madrid tourist sights (Palace, Prado, Thyssen-Bornemisza, Reina Sofia, Plaza Mayor...)."

"Super close to Retiro Park in Madrid and train station. The construction outside was a little annoying but not the hotel’s fault. The industrial vibe is really cool. Would definitely stay there again "