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The Ramsey Hotel & Convention Center

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Interior entrance
Exterior
Point of interest
King Bed Mini-Suite with Jacuzzi & Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Gym
    Gym
  • Hot Tub
    Hot Tub
The price is AED 476
AED 534 total
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Deluxe King with Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Bed Mini-Suite with Jacuzzi & Fireplace

Highlights

Soundproofed
Fireplace
Private indoor spa tub
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Renovated in 2024
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King with Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Renovated in 2024
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Renovated in 2024
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Queen Accessible with Grab Bar Bathtub

Queen Accessible with Grab Bar Bathtub | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Queen Accessible with Grab Bar Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Renovated in 2024
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Grand Smokies Resort Lodge
Pool
Kids pool
Waterslide
Parking included
8.2 out of 10, Very Good, (390)
The price is AED 331
AED 363 total
includes taxes & fees
3 Dec - 4 Dec
Grand Smokies Resort Lodge

About the neighborhood

Map
3230 Parkway, Pigeon Forge, TN, 37868

What's nearby

  • LeConte Center at Pigeon Forge - 16 min walk - 1.4 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 2.0 km
  • Island at Pigeon Forge - 3 min drive - 2.3 km
  • Titanic Museum - 4 min drive - 4.2 km
  • Dollywood - 12 min drive - 6.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Baskin-Robbins - ‬2 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk

About this property

The Ramsey Hotel & Convention Center

Hotel rejuvenated in 2024 and located near LeConte Center at Pigeon Forge
Located close to Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction, The Ramsey Hotel & Convention Center provides a free breakfast buffet, a terrace, and a firepit. For some rest and relaxation, visit the spa tub. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, luggage storage, and a 24-hour front desk
  • A vending machine, a computer station, and concierge services
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 206 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • 36-inch TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Indoor pool
  • Spa tub

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (18801 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Firepit
  • Nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 36-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

Does The Ramsey Hotel & Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

Is The Ramsey Hotel & Convention Center pet-friendly?

Yes, The Ramsey Hotel & Convention Center allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 250.00 per stay and a fee of USD 40.00 per pet, per night. Service animals are exempt from fees.

How much is parking at The Ramsey Hotel & Convention Center?

Self parking is free at this property.

What time is check-in at The Ramsey Hotel & Convention Center?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at The Ramsey Hotel & Convention Center?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Ramsey Hotel & Convention Center located?

Located in Downtown Pigeon Forge, this hotel is within 1 mi (2 km) of LeConte Center at Pigeon Forge, Dolly Parton's Stampede Dinner Attraction, and Island at Pigeon Forge. Titanic Museum and Dollywood are also within 6 mi (10 km).

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 558 out of 1020 reviews" "
Rating 8 - Good. 228 out of 1020 reviews" "
Rating 6 - Okay. 122 out of 1020 reviews" "
Rating 4 - Poor. 60 out of 1020 reviews" "
Rating 2 - Terrible. 52 out of 1020 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Jesus

Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good free breakfast good location and quiet from the main road. Beds comfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked hotel
Stayed 2 nights in Nov 2024

6/10 Okay

Jessica

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Siera

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This hotel was rated high and had very nice pictures. Although the place seemed nice, the rooms were dingy and had stains, cracks, missing pieces, brokenness, and gunk all over the place. I thought this was more on a 4-star level but it is a 2-star hotel. The location was near everything in the area but was tucked near a sketchy hotel (and now I know why) Would not go again.
Stayed 1 night in Nov 2024

4/10 Poor

Latisha

It smelled like smoke as soon as you walked in and the rooms were not cleaned well
Stayed 1 night in Oct 2024

8/10 Good

Ramikka

Liked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Ashley

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was okay, and the breakfast buffet was awesome. I wasn't happy that they charged us $75 extra to park with a small trailer.
Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

David P

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. The pool was awesome for kids. Loved having the movie night in pool area with popcorn every night. Very cool. Would definitely stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

Kourtney M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Allison

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
For what I expected during check in with the lobby and front desk staff, I was highly disappointed in the stay. Our room was plain and outdated. Our shower head leaked the entire time and had mold growing in the tub area. The fridge was so loud and noisy. Breakfast was absolutely packed, I couldn’t eat anything as I have a black pepper allergy and the eggs and other “hot foods” were caked in black pepper. Staff members advised me to eat something else….the cereal bowls were never available and the waffle makers were either packed with other guests or out of batter/not working. We didn’t even try breakfast the rest of our stay and just spent money elsewhere on good food. The pool/hot tub is 24 hours and there was always people crowding both no matter the time. We stopped at the bar for a drink, got two mixed drinks for $32 AND THEN were told it was cash only as the credit card machine was broken and if we needed cash the ATM around the corner was available ($3 fee). Luckily we had cash on us but feel like this should have been announced upon us sitting down as the bar was not busy at all, we were also overcharged for drinks in our opinion. Plant on walking a lot too! There’s only one set of elevators to get you to the floors as there are no doors with accessible stairs from the other entrances. The front desk told me to reach out to Expedia as we booked through a third party instead of even offering to solve our issues. Will not stay here again!! So much wasted money.
Stayed 3 nights in Oct 2024

10/10 Excellent

Amy, Tazewell

Traveled with family
Liked: Amenities
Very clean and workers super nice. Beautiful lobby and felt safe.
Stayed 1 night in Oct 2024

6/10 Okay

Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Place was cozy and clean but the bed was really bad. There was a big indent in the middle like it wore out or something so we couldn't use one side of the bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 2 nights in Oct 2024

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very uncomfortable, other than that everything was good
Stayed 1 night in Oct 2024

10/10 Excellent

Hali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing ✅
Stayed 1 night in Oct 2024

10/10 Excellent

Juli, Coldwater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, Judy was so nice every morning at breakfast!
Stayed 4 nights in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2024

4/10 Poor

Angie

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are in need of some major TLC. The TV’s are not smart tv’s. The water pressure in the shower was AMAZING. Best thing about the room. Daily breakfast was pretty good.
Stayed 2 nights in Oct 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and we will definitely stay again! They had clean and comfy rooms! Shower was great! Only reason for not excellent was a faulty fire alarm in middle of night. Will stay again!
Stayed 2 nights in Oct 2024