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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel with free parking, near Island at Pigeon Forge

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Daily continental breakfast for a fee
Reception
Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Private kitchenette | Microwave, coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is AED 191
AED 214 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 13 min walk - 1.1 km
  • LeConte Center at Pigeon Forge - 15 min walk - 1.3 km
  • The Ripken Experience - Pigeon Forge - 3 min drive - 1.7 km
  • Dolly Parton's Stampede Dinner Attraction - 3 min drive - 2.4 km
  • Island at Pigeon Forge - 3 min drive - 2.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬13 min walk
  • ‪Margaritavile - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Baskin-Robbins - ‬5 min walk
  • ‪Golden Corral - ‬17 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Hotel rejuvenated in 2023 and located near LeConte Center at Pigeon Forge
Close to Island at Pigeon Forge and The Ripken Experience - Pigeon Forge, Surestay Plus By Best Western Pigeon Forge provides laundry facilities, a 24-hour business center, and more. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Continental breakfast (surcharge), a vending machine, and a 24-hour front desk
  • Smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Microwaves, coffee/tea makers, and heating

Languages

English

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  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 222 reviews
The price is AED 178
AED 200 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (24 inches high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1984
  • Renovated entire property - July 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Is Surestay Plus By Best Western Pigeon Forge pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Surestay Plus By Best Western Pigeon Forge?

As of 23 March 2025, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Pigeon Forge on 6 April 2025 start from $58.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surestay Plus By Best Western Pigeon Forge?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at Surestay Plus By Best Western Pigeon Forge?

Check-out is at 11:00 AM.

Where is Surestay Plus By Best Western Pigeon Forge located?

Located in Downtown Pigeon Forge, this hotel is within a 15-minute walk of Xtreme Racing Center and LeConte Center at Pigeon Forge. Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction are also within 2 mi (3 km).

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Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 422 out of 812 reviews
Rating 8 - Good. 210 out of 812 reviews
Rating 6 - Okay. 92 out of 812 reviews
Rating 4 - Poor. 42 out of 812 reviews
Rating 2 - Terrible. 46 out of 812 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

James

Nice stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to everything around
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The 2nd time we have stayed there. Excellent hotel!!!
Stayed 2 nights in Dec 2024

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Very nice place to stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2024

8/10 Good

Kyia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice simple motel. I will looking for this motel next time I come to pigeon forge to visit. Thank you for a friendly staff older lady with cats.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off season for location place was clean and quiet
Stayed 1 night in Jan 2025

8/10 Good

Allan

Liked: Amenities
It was clean , staff kind
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Love this place! Clean, nice staff, good breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and friendly. They were pretty god with keeping us stocked with towels and keeping the room clean during our stay. We traveled with an infant and I know infants aren’t the cleanest but I did notice the high chairs were never cleaned. Other than that we enjoyed our stay as they are very close to all of the attractions.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place Great price
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice motel,
Stayed 1 night in Nov 2024

8/10 Good

Richard

Disliked: Property conditions & facilities
Plain, clean and good location. Very vanilla, sparse furnishings. .
Stayed 1 night in Dec 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and very reasonable
Stayed 1 night in Oct 2024

10/10 Excellent

ric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money exceptional place to stay... unbelievable shower and comfortable beds
Stayed 3 nights in Sep 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, recently remodeled, pleasant staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The woman at the front desk was real nice Room seams clean
Stayed 1 night in Nov 2024

10/10 Excellent

Keeley

It was a great experience, easy employees to work with, and convenient to all the stores!
Stayed 3 nights in Nov 2024

6/10 Okay

Robbie

Liked: Amenities
It wasn’t too bad, but one thing stuck out, the creaky floor.
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Close to everything
Stayed 1 night in Oct 2024

10/10 Excellent

Symon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price, very clean!
Stayed 1 night in Nov 2024