*** Sanitation/Cleaning Update ***
At Diamond Resorts, the safety and well-being of our guests and team members is of utmost concern. We remain diligent in our commitment to provide a safe, hospitable environment for all who visit our properties. Please read below for the latest developments relating to Diamond and our response to COVID-19.
Located at the doorstep of America’s most visited national park, Sunrise Ridge Resort is all about the location. Sunrise Ridge is nestled in the foothills of the Great Smoky Mountains in Tennessee, and just a few miles from Gatlinburg, Dollywood, and the park itself. You can lose yourself in nature’s wonder from your balcony or one of the resort’s three swimming pools. At Sunrise Ridge, there are no bad seats from which to watch a sunrise or sunset, see the fog that gives the Smokies their name, and enjoy the colors.
Approximately 635 square feet, this 1 Bedroom Deluxe - Mountain View features 1 King Bed in the master bedroom, and 1 Sleeper Sofa within the living area including a full kitchen, dining area and 1 bathroom. Maximum of 4 occupants.
Fees Due Upon Check-in:
A credit card for a $200 security deposit and a daily $10.95 plus tax resort fee will also be required (cash is not an acceptable form of deposit).
Notice:
All our luxury resorts use a system called Allocate Upon Arrival which means the actual suite you will be assigned to is given upon check-in. These photos are a combination of all the different suites on site. If you have a floor, unit or building number that you would like to stay in, please do not hesitate to ask. The on-site reservation check-in staff is happy to do their best to accommodate your request. Please note since we do not place you in an exact unit and this is done by the front desk staff, we cannot guarantee the requests, but will do our best to make sure they are accommodated. If your reservation is more than 4 nights you may be assigned to a new suite for housekeeping purposes. Keeping our suites up to luxury standard is our top priority.
The person checking in must be 21 years of age (or older). With this notion, please prepare a VALID ID and credit card in your name. A $200 Pre-Authorization from any major credit card upon checking and a daily $10.95 plus tax resort fee will also be required (cash is not an acceptable form of deposit). Resort Fees cover all of the amenities at Sunrise Ridge, which include BBQ grill(s), business center, coffee bar, DVD rentals, hot tub access, on-site laundry, local/toll-free calls, pool access, self-parking and Wi-Fi. After purchase you will receive an email confirmation showing your name on the reservation as the guest checking in within 14 days of check in date. However, if you would like to change the name of the person checking in after you have provided this information, there will be a $99.00 name change fee. Any damages will be charge upon check-out.
The check- in time is 4 p.m. ET at the main building on-site, and check out time is 10 a.m. ET. After hours check-in or after hours emergency only, dial security 865-654-0810. Please contact the resort prior to arrival if you anticipate your arrival time would be later than midnight (resort local time). Arrivals after midnight may be subject to cancellation. The nearest airport to Sunrise Ridge Resort is McGhee Tyson Airport which is 35 miles by car respectively.
Please note by purchasing this listing you agree that there may be a chance for an 'Upgrade' to your unit for a larger unit that will fit the same amount of people. If this is the case, we will upgrade your room without question, free of charge. Therefore, depending on the length of your stay and unavailability of rooms, you may be upgraded to a larger suite during your stay with us.
Hence, if you have any concerns, our office hours are open daily 7:00 am to 11:00 pm to respond to your requests.
*** Parking Policy ***
FREE (self-parking).
*** Pet Policy ***
Pets are not permitted. This is strictly enforced, with the exception of working Service Animals as defined by the ADA. Certified Support and Therapy Animals are not allowed.
*** Smoking Policy ***
No Smoking. Please understand that you will be charged a cleaning fine of $500 as a result of any damage caused by smoking inside guest suites.
*** Housekeeping Policy ***
Daily housekeeping is not included and may be added for an additional fee.
*** WiFi Policy ***
Cellular service reception may not be guaranteed at the resort. Please contact your carrier to inquire in regards to your cellular service reception.
*** Other Notes ***
This resort offers Braille signage (i.e. elevators, room numbers), handicap parking, first floor access ramps, and a portable pool lift.
In addition, this resort may offer rooms with these special needs features:
Some units include lever h angles on all doors, visual doorbells, visual fire alarm, visual phone alert, counter-height microwave, front control stove or range, roll-under bathroom. sink, roll-under kitchen sink, roll-in shower, handheld shower head, grab bars in shower, grab bars in tub, grab bars around toilet, front door wide-angle wheelchair height peephole, and Braille signage for room numbers.
Some suites include visual doorbells and visual fire alarm.
