If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
Wheelchair accessibility
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Deep soaking bathtub
Free toiletries
Shower/bathtub combination
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Room service
More
Air conditioning
Desk
Desk chair
Free local calls
Heating
Individual decor
Individual furnishings
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
We should mention
This property does not have elevators
Property is also known as
City Heart Inn Piedmont
City Heart Inn
City Heart Piedmont
City Heart Inn & Suites Motel
City Heart Inn & Suites Piedmont
City Heart Inn & Suites Motel Piedmont
Frequently asked questions
Is City Heart Inn & Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at City Heart Inn & Suites?
Self parking is free at this property.
What time is check-in at City Heart Inn & Suites?
Check-in start time: 11:00 AM; Check-in end time: anytime.
What time is check-out at City Heart Inn & Suites?
Check-out is at 11 AM.
Where is City Heart Inn & Suites located?
Situated in Piedmont, this motel is 0.9 mi (1.5 km) from Piedmont City Hall and within 3 mi (5 km) of Jaycee Park and Talladega National Forest. Chief Ladiga Trail and Germania Springs Park are also within 12 mi (20 km).
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City Heart Inn & Suites Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 14 out of 57 reviews
10 - Excellent
14
Rating 8 - Good. 10 out of 57 reviews
8 - Good
10
Rating 6 - Okay. 5 out of 57 reviews
6 - Okay
5
Rating 4 - Poor. 12 out of 57 reviews
4 - Poor
12
Rating 2 - Terrible. 16 out of 57 reviews
2 - Terrible
16
5.2/10
Cleanliness
7.6/10
Staff & service
4.4/10
Amenities
4.8/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
10/10 Excellent
Lee
12 January 2025
Liked: Staff & service, amenities
I didnt like being on second floor due to 13 foot surgerys but the room was good.
Lee
Stayed 2 nights in Jan 2025
8/10 Good
Jacqueline
12 April 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Close to Chief Ladiga Trail, hospitality was great, and enough space to park bikes.
Room was clean, but bed was lumpy, sheets very worn. Pillows were flat and the room was spartan. The only reason I stayed was that the nearest "nice" hotel was 20 miles away. Definitely not worth the $84 per night.
Roger
Stayed 2 nights in Feb 2024
6/10 Okay
James
18 April 2023
Liked: Staff & service
It was ok. Not the best but not the worst either. One thing I can definitely say is the front desk clerk was very nice and very helpful for any of our needs.
The property should be shut down. They have bedbugs,dirty bedding,no tissue,holes in the walls,bugs on the walls,the man at the desk was in his underwear! Just nasty as hell and I should have been paid to be there
Overall: I would NEVER recommend this place.
Positives. The bed itself was comfortable. The shower had a strong spray and felt nice.
Negatives. The room smelled like pets had used it for their poopy time and it hadn’t been cleaned. There were stains on the carpet, sink, and bathtub.
The fitted sheet had holes and a “crust” which I am assuming was from “sex build up.” When I asked the desk about cleaning the room I was told that is not done unless requested. I had to be specific on what I wanted done. The housekeeper was nice. Especially after she opened the door to my standing totally nude body after just getting out of the shower. Personally that part didn’t bother me she and I had a big laugh about it later. I will end by saying if I had it to do over knowing what I know now, I would have stayed in Jacksonville or Centre at one of the chain motels or hotels.
PROs: Cheap, Huge Room, Super Helpful and Nice Front Desk Attendant
CONs: Room was Clean BUT Not Good...Sheets were gross and Bathroom had issues as well. Again not dirty just old and overuses in need of fresh paint and fixing. Area and people living there did not make place feel super safe.