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Hilton Phoenix Tapatio Cliffs Resort

4.0 star property
Mediterranean Phoenix resort in North Mountain with 3 restaurants

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
3 restaurants, breakfast served
3 bars/lounges, poolside bar
Exterior
7 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Hot Tub
    Hot Tub
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
The price is AED 480
AED 692 total
includes taxes & fees
29 Sep - 30 Sep

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Suite, 1 Bedroom

Minibar

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Falls Location)

Suite, 2 Queen Beds (Falls Location) | Exterior

Suite, 2 Queen Beds (Falls Location)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Ambassador)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Allergy Friendly

Minibar

Suite, 2 Queen Beds, Allergy Friendly

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

Minibar

Suite, 1 King Bed, Allergy Friendly

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Exterior

Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Exterior

Suite, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 52.0 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Poolside

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 82 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Falls Location)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Falls Location)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Accessible, Bathtub

Signature Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 65-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Poolside

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Grand Suite, 2 Bedrooms

Grand Suite, 2 Bedrooms | Living area | 65-inch LCD TV with cable channels, TV, pay movies

Grand Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 214 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

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Hilton Phoenix Resort at the Peak
Pool
Hot Tub
Spa
Pet friendly
7.6 out of 10, Good, (3296)
The price is AED 729
AED 954 total
includes taxes & fees
10 Oct - 11 Oct
Hilton Phoenix Resort at the Peak

About the neighborhood

Map
11111 N 7th St, Phoenix, AZ, 85020

What's nearby

  • Lookout Mountain Golf Club - 3 min walk
  • North Mountain Park - 18 min walk
  • Musical Instrument Museum - 14 min drive
  • Grand Canyon University - 15 min drive
  • Kierland Commons - 17 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Carolina's Mexican Food North - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Pointe In Tyme - ‬2 min walk

About this property

Hilton Phoenix Tapatio Cliffs Resort

Family-friendly resort near Musical Instrument Museum
Consider a stay at Hilton Phoenix Tapatio Cliffs Resort and take advantage of a golf course, free water park access, and a poolside bar. Get out on the links at this resort and enjoy amenities such as a driving range, golf lessons, and a golf pro shop. Indulge in a sports massage, aromatherapy, and a manicure/pedicure at Tocaloma Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and a poolside location. Enjoy the 24-hour gym, as well as activities like basketball. In addition to a grocery/convenience store and a terrace, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • 7 outdoor pools with a waterslide, cabanas, and sun loungers
  • Free self parking and valet parking
  • Limo/town car service, breakfast (surcharge), and an outdoor tennis court
  • An electric car charging station, express check-out, and express check-in
  • Guest reviews give top marks for the dining options, pool, and helpful staff
Room features
All 584 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • 65-inch LCD TVs with premium channels
  • Balconies or patios, separate sitting areas, and mini fridges

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 9-20 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Different Pointe of View
  • Pointe In Tyme
  • Cascades Cafe
  • Lobby Bar

Things to do

  • 24-hour fitness center
  • 7 outdoor pools
  • 7 spa tubs
  • Basketball
  • Free water park access
  • Full-service spa
  • Golf course
  • Golf driving range
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • 7 outdoor pools
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Separate living room
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (75 square feet of space)
  • Meeting rooms - 36

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities or services will be unavailable from September 23 2024 to October 10 2024 (dates subject to change):
  • Golf course
The following facilities are closed seasonally each year. They will be closed from September 23 to October 10:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 9 to 20 per person
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Frequently asked questions

Does Hilton Phoenix Tapatio Cliffs Resort have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Hilton Phoenix Tapatio Cliffs Resort?

As of 28 Sep, 2024, prices found for a 1-night stay for 2 adults at Hilton Phoenix Tapatio Cliffs Resort on 29 Sep, 2024 start from $144.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Phoenix Tapatio Cliffs Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Phoenix Tapatio Cliffs Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Phoenix Tapatio Cliffs Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Phoenix Tapatio Cliffs Resort?

Check-out is at 11 AM.

Where is Hilton Phoenix Tapatio Cliffs Resort located?

Located near the airport, this family-friendly resort is within 12 mi (20 km) of Grand Canyon University, Phoenix Art Museum, and Children's Museum of Phoenix. Arizona Science Center and Kierland Commons are also within 12 mi (20 km).

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 741 out of 1603 reviews" "
Rating 8 - Good. 368 out of 1603 reviews" "
Rating 6 - Okay. 228 out of 1603 reviews" "
Rating 4 - Poor. 139 out of 1603 reviews" "
Rating 2 - Terrible. 127 out of 1603 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Konisha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Stayed 1 night in Sep 2024

10/10 Excellent

Roseanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 4 nights in Sep 2024

10/10 Excellent

Brittanie Jo, Everett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic, charming, quiet and an easy half hour from many activities! Staff was accessible, prompt and friendly. A great place to relax!
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with amazing staff!
Stayed 4 nights in Sep 2024

8/10 Good

sharon

Traveled with group
Liked: Staff & service
The staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Taffy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and polite the view was amazing and it was totally relaxing 😎
Stayed 3 nights in Sep 2024

10/10 Excellent

Eric

Stayed 3 nights in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Property is under some construction and renovations.
Stayed 2 nights in Sep 2024

8/10 Good

Mayte

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 4 nights in Sep 2024

2/10 Terrible

Ahmed

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

darrell

Traveled with family
Disliked: Amenities, property conditions & facilities
We felt room was not as advertised. Much smaller, not able to access pool from rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

corrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Super comfortable beds. Close to shops.
Stayed 1 night in Sep 2024

8/10 Good

Raiven

Liked: Staff & service, amenities, property conditions & facilities
The resort was great - lots to do. I would recommend staying in the main building. The buildings up the girl were too far away from the bigger pools. The rooms could have been a little cleaner but likely due to age.
Stayed 5 nights in Aug 2024

8/10 Good

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Tammy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
SCORPION IN OUR ROOM!! We stayed over the Labor Day weekend. The staff was great and very friendly. The management, however, and in particular, the assistant director, was terrible. My sons and I had a room on the 4th floor. The day after leaving, my son was going through his suitcase and found a scorpion in his clothing. I called and left a message for the manager but didn’t hear back. I had to call again and was able to get the assistant director on the phone. She COULD NOT HAVE CARED LESS. For the nightly amount guests pay for a hotel room, I would think pest control would be an important aspect of maintaining a clean and safe place to stay. The AD didn’t ask which room we stayed in and wasn’t at all concerned there was a scorpion on the 4TH floor!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathaniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the availability of Car Chargers. I would suggest maybe one at the top or near the top. I did not want to walk up that hill after plugging in my vehicle or ask clients if they have an electric vehicle and give them a room closer to it. Thanks!
Stayed 1 night in Aug 2024

10/10 Excellent

Lakeva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean. The property was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff were so welcoming and helpful! We had a lovely time and will definitely be back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Gregorry

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Lorenzo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a totally awesome time !!!
Stayed 2 nights in Aug 2024