1) booking.. it was easy but after giving payment , receiving confirmation then total silence no other instructions no address of the property & like what to expect, after a mo I decided to call customer service , then I was given a number for owner!/property manager, I was told within 3 days on my reserve date is when I will get lock code & the address of the property
2) the swimming pool was dirty
3) master bedroom has closet but it’s locked we could not hang anything, no place to hang towels
But all in all I was happy..