Our room was very clean, and the woman at the front desk the morning we checked out was very pleasant. Check in was not good. Darrian (apologies if his name is spelled wrong) had an attitude like we were bothering him. I had tried to ask for a first floor room, as my elderly grandmother was with me, and stairs are a big challenge for her. When I realized he had made the keys, i had asked about getting a first floor room, and he replied with “well you could have told me before i made the keys”. He did check, however all he had was the upstairs non-smoking room. We took it because we needed somewhere to sleep, but he made the experience less than good for us. Most likely will not be staying again due to this.