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Holiday Inn Express Surprise by IHG

2.5 star property
Savor your morning at this convenient location where you can relax by the pool or unwind in style.

Choose dates to view prices

Photo gallery for Holiday Inn Express Surprise by IHG

Exterior
Outdoor pool, open 8:00 AM to 10 PM, sun loungers
Exterior
Room amenity
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Gym
  • Housekeeping
  • Laundry
The current price is AED 510
AED 585 total
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed - queen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Mobility)

Standard Room, Accessible (Mobility) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed - king
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Surprise Phoenix

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, (531)
The price is AED 715
AED 820 total
includes taxes & fees
1 Apr - 2 Apr
Hilton Garden Inn Surprise Phoenix

About the neighborhood

Map
16540 N Bullard Ave, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 8 min walk
  • Granite Falls Golf Course - 6 min drive
  • Wildlife World Zoo and Aquarium - 12 min drive
  • Luke Air Force Base - 13 min drive
  • State Farm Stadium - 19 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 48 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Robin - ‬3 min drive

About this property

Holiday Inn Express Surprise by IHG

Property highlights
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym at Holiday Inn Express Surprise by IHG. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Express check-out, a TV in the lobby, and smoke-free premises
  • A water dispenser, a gift shop, and a banquet hall
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 115 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Hot tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space (581 square feet)
  • Meeting room

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn

Frequently asked questions

Does Holiday Inn Express Surprise by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10 PM.

Is Holiday Inn Express Surprise by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Surprise by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Surprise by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Surprise by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Surprise by IHG located?

Situated in Surprise, this hotel is within 1 mi (2 km) of Surprise Stadium and Sun Village Golf Course. Banner Del E Webb Medical Center and Destiny Springs Healthcare are also within 3 mi (5 km).

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Holiday Inn Express Surprise by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1006 reviews
Rating 8 - Good. 169 out of 1006 reviews
Rating 6 - Okay. 36 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for staycation
Stayed 1 night in Dec 2024

10/10 Excellent

Terri

Liked: Amenities
Wonderful stay 😊
Stayed 1 night in Feb 2025

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Here for Royals spring training and could walk to the games!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place
Stayed 1 night in Feb 2025

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk excellent service excellent breakfast
Stayed 4 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean. The breakfast was varied, well stocked, and tasty. Every staff member was pleasant and always helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Surprise AZ
Stayed 2 nights in Dec 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating. Lots of smiles from all the workers 🤗
Stayed 3 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our visit to Surprise. Parks, shopping and dining options nearby.
Stayed 1 night in Jan 2025

10/10 Excellent

McKenna Jo

Liked: Staff & service, amenities, property conditions & facilities
Very clean and designed to fit into the area. Pool and spa area was immaculate! Easy access to fields and town center
Stayed 7 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, delicious breakfast, nice pool & jacuzzi.
Stayed 3 nights in Oct 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. Very good breakfast selection. Nice modern room good value.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 3 nights in Jan 2025

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities
All staff was friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

MERCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, was clean and smelled good. Not to far from State Farm Stadium,
Stayed 1 night in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location by restaurants and clean and nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Arturina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything's ok
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2024

10/10 Excellent

Angeliegh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great accommodations
Stayed 1 night in Jul 2024

10/10 Excellent

Angeliegh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall just a great stay and a great location.
Stayed 2 nights in Aug 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately didn't sleep all that well, we were put in a low floor room facing the street and it was by the Electrical room which made a loud humming noise all night, and the nieghboring rooms were loud.we really enjoyed the breakfast though, it, was great. And room service made our bed and tidied up every day, we stayed 4 nights. The zHilton next door has a bar and restaurant, we had nightcaps there every night by the outdoor fire pit.
Stayed 4 nights in Feb 2025

10/10 Excellent

Angeliegh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel that is clearly managed very well. Stayed 2 weeks. Staff was wonderful. Hotel was super clean. Housekeeping and breakfast were great. Area was safe, but a bit noisy at night and early morning due to parking lot shared with adjacent residences.Beds were fair.
Stayed 14 nights in Jan 2025

10/10 Excellent

Marcelline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean, neat, smells great! Excellent service with a smile!
Stayed 2 nights in Dec 2024