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The Palm Boutique Hotel & Residence

3.5 star property
Art Deco hotel connected to the convention center in Chamkar Mon with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palm Boutique Hotel & Residence

Aerial view
Family Suite | Premium bedding, minibar, in-room safe, desk
2 bars/lounges, swim-up bar, poolside bar
Aerial view
Interior entrance

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Parking included
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Balcony
Fireplace
Air conditioning
Refrigerator
LED TV
Premium bedding
Hair dryer
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Balcony
Fireplace
Air conditioning
Refrigerator
LED TV
Premium bedding
Hair dryer
Bathrobes
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, desk

Family Suite

Highlights

Balcony
Fireplace
Air conditioning
Kitchen
Refrigerator
LED TV
Premium bedding
2 bedrooms
  • 76 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Balcony
Fireplace
Air conditioning
Refrigerator
LED TV
Premium bedding
Hair dryer
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed

Highlights

Balcony
Fireplace
Air conditioning
Refrigerator
LED TV
Premium bedding
Day bed
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
No. 270 Street 63, Sangkat Tonle Bassak, Khan Chamkarmorn, Phnom Penh, 12301

What's nearby

  • AEON Mall - 17 min walk - 1.5 km
  • Tuol Sleng Genocide Museum - 17 min walk - 1.5 km
  • Tuol Tom Pong Market - 2 min drive - 1.8 km
  • Royal Palace - 3 min drive - 2.7 km
  • NagaWorld Casino - 3 min drive - 2.7 km

Getting around

  • Phnom Penh Railway Station - 13 min drive
  • Phnom Penh Intl. Airport (PNH) - 32 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Prince KTV - ‬6 min walk
  • ‪Master Suki Soup - ‬6 min walk
  • ‪ខូហ្វី​ ផ្លឹស - ‬5 min walk
  • ‪Brown Café Bokor - ‬4 min walk

About this property

The Palm Boutique Hotel & Residence

Family-friendly hotel near NagaWorld Casino
You can look forward to a swim-up bar, a poolside bar, and a rooftop terrace at The Palm Boutique Hotel & Residence. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free self parking and valet parking, plus extended parking (surcharge)
  • Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • A 24-hour front desk, a computer station, and a front-desk safe
Room features
All guestrooms at The Palm Boutique Hotel & Residence boast comforts such as fireplaces and premium bedding, as well as perks like air conditioning and bathrobes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels and DVD players
  • Balconies, refrigerators, and coffee/tea makers

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (USD 5 per week)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee: USD 7 for adults and USD 7 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • DVD player
  • Free babysitting
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LED TV
  • Cable channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Fireplace
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 15 per person (one way)
  • Extended parking fee: USD 5 per week
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palm Boutique Hotel Phnom Penh
Palm Boutique Phnom Penh
Palm Boutique
The Palm Boutique & Phnom Penh
The Palm Boutique Hotel Residence
The Palm Boutique Hotel & Residence Hotel
The Palm Boutique Hotel & Residence Phnom Penh
The Palm Boutique Hotel & Residence Hotel Phnom Penh

Frequently asked questions

Does The Palm Boutique Hotel & Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Palm Boutique Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palm Boutique Hotel & Residence?

Self parking and valet parking are free at this property.

What time is check-in at The Palm Boutique Hotel & Residence?

Check-in begins at 2:00 PM.

What time is check-out at The Palm Boutique Hotel & Residence?

Check-out is at noon.

Does The Palm Boutique Hotel & Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per person applies.

Where is The Palm Boutique Hotel & Residence located?

This family-friendly Phnom Penh hotel is located near the airport, within 1 mi (2 km) of AEON Mall, Tuol Tom Pong Market, and Preah Sihanouk Garden. Sovanna Phum Theater and Prayuvong Buddha Factories are also within 1 mi (2 km).

The Palm Boutique Hotel & Residence Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 15 out of 58 reviews" "
Rating 8 - Good. 29 out of 58 reviews" "
Rating 6 - Okay. 8 out of 58 reviews" "
Rating 4 - Poor. 6 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely but out of the way. Whilst having breakfast the staff were too close for comfort making us feel extremely uncomfortable.

4/10 Poor

Barry

Disliked: Staff & service
Book with caution
If it wasn't for the cockroaches in my room, zero wifi for 8 days, having a kitchenette in the room but forbidden to use it, 2 minutes of hot water per shower and under trained/lazy staff (with the exception of the chef, 1 waitress and the HR manager), I think I would have enjoyed it. Great food and nice rooftop. Too bad there were ants all over my food when I ate outside. I tried to check out early but the hotel said they would not issue a refund for unused days, so I stuck it out for all 10 days and I wish I wouldn't have.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing staff
To start the staff here are amazing!!! They welcome you with juice and a cold towel. The entry way is beautiful and the design of the building was very modern with Asian flair. The roof top pool was very nice. But the area had construction so it was a little distracting. But they had happy house drinks so that helped. Plus all the food at the hotel was amazing, best hamburger ever! Great deserts and the breakfast was superb, could have stayed there for hours. The major drawback was the room we had. The room was fine but the location was right next to another room where someone was smoking and it came in through the bathroom window! I mentioned it to the front desk lady in the morning and she apologized and said if I had called they would have moved me. I believe she would have but my friend was already sleeping and I didn't want to wake her to move rooms. But overall a gray experience.

4/10 Poor

Josh

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel was clean but the room smelt of smoke and the staff were very unhelpful. Construction work going on inside the hotel which was very loud.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable and the Staff was very helpful and attentive. The hotel was also in a convenient location. Highly recommended!

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
The people working at the hotel were great and really helpful and friendly! Also, the restaurant upstairs had very good breakfast and awesome views. Room was pretty good...only a couple downsides, but they weren't too big of deal...Room was slightly dark feeling and bathroom had a slight smell at times but pretty minor (we found this to be common for hotels in the country). Neighborhood was ok, but only a few restaurants around...the area is developing fast though so we'll see what it looks like in a year or so. Overall we were happy with our experience

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with rooftop pool and helpful staff
We really enjoyed our stay. The room was comfortable and had everything we needed. Highlights: delicious buffet breakfast on rooftop, pool with a view and excellent staff that went above and beyond. Cheap and easy tuk tuk ride to all the places we wanted to visit. Would definitely recommend this hotel.

8/10 Good

Chico, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phnom Penh made easy!
Excellent package and brilliant service. The hotel location is handy to any spot of Phnom Penh. The taxi is a bit expensive as well as food. Nevertheless, average people just earn 150 dollars per month.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel was good Quality of service great Hotel amenities good Hotel location good

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Decent Place to Stay
I stayed only one night and found it to be a very good value.

8/10 Good

Maximus

10/10 Excellent

dalton, N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay,new and close to everything

10/10 Excellent

Shun, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality
Hotel front desk staff, Someal (i think that is his name) was very friendly and helpful. He was cheerful and helped us in getting transportation as well. He also upgraded us to the Junior suite for a better view of the city. A wonderful experience! Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rögnvaldur, Kópavogur

Liked: Cleanliness, staff & service
Great staff. The best I had Have to love Cambodia after this trip

8/10 Good

Teng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff with comfortable clean room
Staff was friendly and room was great.

8/10 Good

Wayland, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe Queen Room
I booked the 26 m2 Deluxe Queen Room here, but I don't think the room was actually 26 m2. More like 20 m2. There are were two bathrobes in the closet, which was a nice touch. Unfortunately, I did not try out the included breakfast. I walked around the block, but did not see much nightlife going on. Only internet cafes. I at dinner at the rooftop restaurant, and it was full of mosquitoes. I asked for a mosquito coil but they didn't have any. I asked for an electric fly swatter, the waiter said yes, they do have, but it never showed up. When I wanted to pay the bill via Credit Card, I had to go downstairs to the front desk to swipe. Apparently, they did not know how to use their own machines. They tried to swipe my card several times the wrong way, but they gave up, giving my card back, telling me my card won't work. I swiped my card on their machine the right way and it worked, and paid my bill that way.

8/10 Good

Robert, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant in this hotel was average ,but the rest of the facilities were very good. Cambodia is a good country to visit and the people are very nice and friendly. Mekong river cruise was super.

8/10 Good

Lauren, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Small gem if you can overlook the hiccups
This hotel has only been open for a few months. The staff was very helpful, but they still have a few teething issues. We had a family suite which was spacious and conveniently located close to the pool, but while our daughter's bathroom always had running water ours was intermittent--it was good when it was there, it just wasn't always available, and there was no place to hang towels in the bathroom. There is a kitchenette in the room, but there are neither plates nor cooking utensils. That said, everything else about the hotel was lovely--clean room, helpful staff, tuk tuk and taxis always on hand, friendly atmosphere around the roof top pool, and close enough to attractions for convenience, but not in the hubbub of action, so it was quiet enough at night.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
right price and good location
This was a perfect location for my needs and the staff were very friendly. The massage was also good and the pool, breakfast and bar were sufficient. The only thing that was a bit weird was that the windows of the room opened into the hallway so there was not much natural light in the room. Otherwise, it was a great hotel. Would recommend it.

10/10 Excellent

April, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Beautiful greenery everywhere and nice and quiet. I loved the rooftop pool.

10/10 Excellent

Janette, Queensland, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel with amazing staff
Our stay was great!! Staff were amazing and always willing to help. New hotel and the pool is really nice. Would definately stay here again. Only a short tuk tuk ride to the riverside ($3)

6/10 Okay

Victoria, UK

Disliked: Room comfort
An adequate but disappointing hotel.
The main hotel areas are fine but the room was a major disappointment. The room had no windows to the outside world and actually had a window onto the corridor and stairs that was only covered by a roller blind. There was also however a frosted glass door to the bathroom. And that bathroom had both a fixed close window and also some high level glass tiles through to what appeared to be another bathroom. This meant that it was never really dark in the room and if anyone in the next room turned on the light in their bathroom at night, it would light up our room! The aircon was also very noisy so you couldn't sleep with it on, which in a room with no ventilation and tropical heat made for some uncomfortably hot and sticky nights. The room itself was well decorated but the bathroom was a pretty basic wet room. The wooden floor corridor outside (albeit with a rug runner) was very noisy too, especially when people leave dragging their suitcases past.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
The hotel is nice modern
Comfortable spacious rooms but the hotel is extremely noisy of your looking for a relaxing break this is not the place to have it, banging doors from the early hours continues through till morning

8/10 Good

Christian, london

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Almost.
This Hotel is incredible! So so clean, so comfortable, and this rooftop pool is beautiful. The staff are all lovely and always to hand. However, there is something amiss with the service. Food sometimes took over an hour and arrived wrong after the wait, even though we were the only two in the restaurant. No towels by the pool most days, and again, we had to ask numerous times for them and wait a long long time. When the towels did arrive, the member of staff only brought two, which meant the next people that arrived at the pool would have no towels either (we were the only two people at the pool). Finally, the water went off at least once a day whilst we there, for over 2 hours on our last day. Excellent place, but something is not quite right.