I booked this hotel because of the positive reviews but left 2 days early. The checkin experience was brusque, impatient & unwelcoming; I was rushed to sign a document when wanting to read it first. I asked if we were in a quiet room as requested at time of booking & received the reply, "It's a hotel, there are people coming and going". I had to clarify I was referring to things like building noise & loud music. I was taken aback by the attitude of the manager in this exchange. We returned to the room for an afternoon sleep only to be awoken repeatedly by building work directly next to our room behind the boundary screen - a loud machine saw. The room was also below standard: aircon ineffective & grubby (white stains on red cushions, thick layer of dust on picture frames). The defensive attitude of the manager earlier gave me little hope of resolving any issues at the hotel & reluctantly decided to book another elsewhere, notifying the hotel via this site & stating that the noise went beyond normal hotel comings and goings. I requested a refund. Checkout the next day: the manager talked over me & actually became provocative: "Good luck at finding a quiet hotel in Phnom Penh", "no, I'm not going to listen to you" and "give me the key". When I said I'd write a review he threatened, "do it, I'll just delete it". I wished him a happy new year & left with him still ranting at me in my direction. The most extraordinary hotel experience I've had in 90 countries of travel.