Located in Phnom Penh, Ostro Hotel is in the city center. Royal Palace is a notable landmark, and travelers looking to shop may want to visit Riverside and Central Market. Phnom Penh Fantasy World and Water Garden are also worth visiting.
Near Central Market and Royal Palace, Ostro Hotel provides a free daily manager's reception, a terrace, and dry cleaning/laundry services. Indulge in some rest and relaxation at Khmer Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks include:
Free self parking
Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
Express check-out, express check-in, and tour/ticket assistance
Room features
All guestrooms at Ostro Hotel include comforts such as free international calls and wet bars, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Rainfall showers, free toiletries, and hair dryers
32-inch LED TVs with premium channels and DVD players
Heating, daily housekeeping, and desks
Languages
English, Khmer
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Food and drink
Continental breakfast available for a fee daily 7:00 AM–11:00 AM: USD 6 for adults and USD 6 for children
1 restaurant
1 bar
Free daily reception
Coffee/tea in common area(s)
Things to do
Bicycle rentals
Full-service spa
Family friendly
DVD player
Laundry facilities
Snack bar/deli
Conveniences
ATM/banking services
Elevator
Front-desk safe
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
Terrace
Spa
Spa open daily
Accessibility
Elevator
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating
Bathroom
Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Toothbrush and toothpaste
Entertainment
32-inch LED TV
Digital channels
DVD player
Premium channels
Food and drink
Electric kettle
Free bottled water
Free tea bags/instant coffee
Wet bar
More
Desk
Free international calls
Mobile key entry
Phone
Safe
Slippers
Policies
Check-in
Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately USD 6 for adults and USD 6 for children
Airport shuttle fee: USD 15 per person (one-way)
Airport shuttle fee per child: USD 5 (one-way), (from 7 to 8 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property is also known as
Ostro Hotel Hotel
Ostro Hotel Phnom Penh
Ostro Hotel Hotel Phnom Penh
Frequently asked questions
Is Ostro Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ostro Hotel?
Self parking is free at this property.
What time is check-in at Ostro Hotel?
Check-in begins at 2:00 PM.
What time is check-out at Ostro Hotel?
Check-out is at noon.
Does Ostro Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 15 per person applies.
Where is Ostro Hotel located?
Located in Daun Penh, this spa hotel is within a 10-minute walk of Riverside and Central Market. Old Market and Kandal Market are also within 5 minutes. Phnom Penh Railway Station is 18 minutes by foot.
Ostro Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 13 out of 23 reviews" "
10 - Excellent
13
Rating 8 - Good. 3 out of 23 reviews" "
8 - Good
3
Rating 6 - Okay. 5 out of 23 reviews" "
6 - Okay
5
Rating 4 - Poor. 1 out of 23 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 23 reviews" "
2 - Terrible
1
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
wayne
Traveled with partner
30 Apr, 2024
Liked: Cleanliness, staff & service, amenities
Good location
wayne
Stayed 1 night in Apr 2024
8/10 Good
Yasuo
9 Feb, 2024
Liked: Cleanliness
Disliked: Amenities
Nothing special
Yasuo
Stayed 1 night in Feb 2024
4/10 Poor
sarah
Traveled with partner
6 Feb, 2024
Disliked: Amenities
Not a comfortable stay with loud music, thin walls, and bad wifi connection.
Red Light district!? Didn’t know when booking online, but Lots of 'tricks' going on every night!
Music blasting all around hotel till warly hours of the morn.- Mixup on booking, caused us to upgrade for Additional funds!0
Great property next to the riverside walk near exercise equipment. Smack in the middle of tons of bars. It's noisy so be ready. Cool place to stay if you are looking to party.