G11 Street 184, Behind Royal Palace, and National Museum, Khan Daun Penh, Phnom Penh, 12206
Royal Palace1 min walk
National Museum of Cambodia5 min walk
Central Market15 min walk
Phnom Penh (PNH-Phnom Penh Intl.)30 min drive
Most relevant reviews
ExperimentalCarousel
2/10 Terrible
The building and room is very run down and grungy looking. The customer service was poor-upon arriving they gave us the ...
Canadian
Jul 28, 2018
6/10 Okay
The hotel is situated a short walk away from the palace, about 5 minutes. The building itself is very nice but, it's not...
Claudia
Dec 4, 2017
6/10 Okay
Return visit to this pretty good hotel. After many previous visits
Nice pool, clean rooms, and a free (forgettable) bre...
Alan
Jul 23, 2016
Room options
View all photos for Superior Double Room
Superior Double Room
Highlights
Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Hair dryer
Private bathroom
30 sq m
City view
Sleeps 3
1 King Bed
View all photos for Deluxe Double Room
Deluxe Double Room
Highlights
Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Jetted bathtub
Designer toiletries
33 sq m
City view
Sleeps 3
1 King Bed
View all photos for Solo Traveler Room
Solo Traveler Room
Highlights
Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Private bathroom
Designer toiletries
15 sq m
City view
Sleeps 1
1 Twin Bed
View all photos for Deluxe Triple Room
Deluxe Triple Room
Highlights
Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Private bathroom
Designer toiletries
25 sq m
City view
Sleeps 4
1 King Bed and 1 Twin Bed
View all photos for Deluxe Twin Room
Deluxe Twin Room
Highlights
Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Private bathroom
Designer toiletries
20 sq m
City view
Sleeps 2
2 Twin Beds
About the neighborhood
Phnom Penh
Located in Phnom Penh, G Eleven Hotel is in the city center. Royal Palace is a notable landmark, and travelers looking to shop may want to visit Riverside and Central Market. Phnom Penh Fantasy World and Water Garden are also worth visiting. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with ecotours.
Royal Palace and Central Market are located near G Eleven Hotel, which provides free continental breakfast, a terrace, and dry cleaning/laundry services. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
An outdoor pool with sun loungers and pool umbrellas
Free self parking
Limo/town car service, express check-in, and babysitting (surcharge)
Concierge services, a porter/bellhop, and multilingual staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
Bathrooms with designer toiletries and tubs or showers
HDTVs with premium channels
Coffee/tea makers, daily housekeeping, and desks
Languages
English, Khmer
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and transportation
Onsite motorcycle parking only
Free self parking on site
Roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Limo/town car service
Shopping center shuttle (surcharge)
Food and drink
Free continental breakfast available daily 7 AM–10 AM
1 restaurant
1 bar
Room service available
Things to do
Outdoor pool
Family friendly
Babysitting (surcharge)
Laundry facilities
Outdoor pool
Conveniences
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Business services
Business center
Computer station
Outdoors
Pool sun loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair-accessible path of travel
More
TV in lobby
Room amenities
Bedroom
Air conditioning
Premium bedding
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Towels
Entertainment
LCD TV
Premium channels
Satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Access via exterior corridors
Desk
In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Phone
Safe
Slippers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Eleven G
Eleven Hotel
G Eleven
G Eleven Hotel
G Eleven Hotel Phnom Penh
G Eleven Phnom Penh
G Eleven Hotel Hotel
G Eleven Hotel Phnom Penh
G Eleven Hotel Hotel Phnom Penh
Frequently asked questions
Does G Eleven Hotel have a pool?
Yes, this property has an outdoor pool.
Is G Eleven Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at G Eleven Hotel?
Self parking is free at this property.
What time is check-in at G Eleven Hotel?
Check-in start time: 2 PM; Check-in end time: 11 PM.
What time is check-out at G Eleven Hotel?
Check-out is at noon.
Does G Eleven Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is G Eleven Hotel located?
Located in Phnom Penh City Centre, this hotel is within a 10-minute walk of Royal Palace and Riverside. National Museum of Cambodia and Royal Palace Park are also within 10 minutes. Phnom Penh Railway Station is 24 minutes by foot.
G Eleven Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rooms required maintenance. No toilet seat. Safe not secured. Shower head not functioning
Verified traveler
Stayed 4 nights in Apr 2019
2/10 Terrible
Canadian, British Columbia
28 Jul, 2018
Disliked: Cleanliness, staff & service
The building and room is very run down and grungy looking. The customer service was poor-upon arriving they gave us the key and left us to find our own way to the room, no directions, very little Care for customers and the site. The walls of the room look like they haven’t been painted in twenty years. The lighting in room was very dim, hallway doors and balcony doors have large gaps. Weak ac in the room. Weak wifi at best. Bed was okay. Breakfast was gross and inefficient-one lady with a hot plate trying to fry eggs for 20+ people...and she looks very unhappy to be there, as did other staff. There were two neighbor dogs that barked for hours during the early hours of the morning and we couldn’t shut down the noise level bc of the leaks around the door and open cement brink style windows in the bathroom. We asked for the front desk to help us make a local call (all other places did this as a courtesy for guests)...the manager told us we could only use his phone for 50 cents a minute. The front desk was not helpful or welcoming. This hotel felt very gettho like...but was a higher mid range price. We prepaid non refundable on line for two days-got out as soon as we could. Central Location initially got us there-close to palace and river and has a small pool... not ever going back and would not recommend the place.
Canadian
Stayed 2 nights in Jul 2018
6/10 Okay
Claudia
4 Dec, 2017
Liked: Staff & service
Helpful staff
The hotel is situated a short walk away from the palace, about 5 minutes. The building itself is very nice but, it's not as well maintained. The rooms can use a fesh coat of paint and the sheets are stained and the shower was not separated from the toilet and the drainage was poor so every time I showered I ended up in a pool of water. Not pleasant.
However, the rooms are big and the staff are wonderful. They are very helpful and cheery and friendly.
The room was big but after staying across de rd for nearly the same price I was expecting a bit more. Loved the big balcony tho, loads of privacy. Breakfast was minimalistic, internet on the 4th floor was intermitent. No elevators. You get what you pay for.
NZ-Traveller
8/10 Good
Jorge G.
25 Aug, 2016
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good hotel but...
The only "but" it would be that this hotel doesn't own a lift, so, if you are in one of the top floors, it could be a quite challenging.