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Chaiya Palace Hotel

4.0 star property
Hotel with a full-service spa, steps from Riverside

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Photo gallery for Chaiya Palace Hotel

Outdoor pool
Exterior
Bar (on property)
Front of property
Bar (on property)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Laundry
The current price is AED 220
AED 271 total
includes taxes & fees
10 Apr - 11 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Triple Room, 1 Bedroom, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Triple Room, 1 Bedroom, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillowtop bed
Premium bedding
Designer toiletries
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Triple Room, 1 Bedroom, City View

Premier Triple Room, 1 Bedroom, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Triple Room, 1 Bedroom, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillowtop bed
Premium bedding
Designer toiletries
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillowtop bed
Premium bedding
Designer toiletries
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premier Deluxe Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillowtop bed
Premium bedding
Designer toiletries
  • City view
  • 33 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premier Deluxe Double Room

Premier Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Deluxe Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Pillowtop bed
Premium bedding
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillowtop bed
Premium bedding
Designer toiletries
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chaiya Suite

Chaiya Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Chaiya Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Pillowtop bed
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
N100, Street 266, Chaktomuk, Daun Penh, Phnom Penh, 120208

What's nearby

  • Royal Palace - 8 min walk - 0.7 km
  • NagaWorld Casino - 9 min walk - 0.8 km
  • Independence Monument - 10 min walk - 0.9 km
  • Phnom Penh Night Market - 2 min drive - 2.3 km
  • Central Market - 3 min drive - 2.5 km

Getting around

  • Phnom Penh Railway Station - 11 min drive
  • Phnom Penh Intl. Airport (PNH) - 33 min drive

Restaurants

  • ‪Banana Tree Restaurant - ‬7 min walk
  • ‪Naga2 - ‬5 min walk
  • ‪Café Amazon - ‬4 min walk
  • ‪Brown Coffee and Bakery - ‬1 min walk
  • ‪Backyard Cafe - ‬7 min walk

About this property

Chaiya Palace Hotel

Upscale hotel near Riverside
Near NagaWorld Casino and Royal Palace, Chaiya Palace Hotel provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Indulge in a massage, aromatherapy, and a body scrub at Kesar Spa, the onsite spa. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and meeting rooms
  • Massage treatment rooms, a reception hall, and tour/ticket assistance
  • A 24-hour front desk, a water dispenser, and coffee/tea in the lobby
Room features
All guestrooms at Chaiya Palace Hotel offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch Smart TVs with cable channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, Japanese, Khmer

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Tile flooring in room

More

  • 15 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.5 per person
  • Airport shuttle fee: USD 15 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chaiya Palace Hotel Hotel
Chaiya Palace Hotel Phnom Penh
Chaiya Palace Hotel Hotel Phnom Penh

Frequently asked questions

Does Chaiya Palace Hotel have a pool?

Yes, this property has an outdoor pool.

Is Chaiya Palace Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Chaiya Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Chaiya Palace Hotel?

Check-out is at noon.

Does Chaiya Palace Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of USD 15 per vehicle applies.

Where is Chaiya Palace Hotel located?

Located in Phnom Penh City Centre, this spa hotel is steps from Cambodia-Vietnam Friendship Monument and Riverside. Royal Palace and NagaWorld Casino are also within 10 minutes.

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Chaiya Palace Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 51 reviews
Rating 8 - Good. 6 out of 51 reviews
Rating 6 - Okay. 0 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great warming and welcoming staff who go out of their way to ensure your comfort.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,friendly staff and clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a good location, nice staff, very brand new hotel with good restaurant and beautiful pool.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing & the place is brand new & spotless. The food in the restaurant was delicious & the views from the roof were great. Every request was taken care of & the place is exceptionally well run. Pool was lovely!
Stayed 4 nights in Mar 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff. Location also fantastic, close to everything. Pool area very small and barely any sunbeds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Wonderful hotel. Top 1% of hotels for comfort and value.
Stayed 1 night in Nov 2024

10/10 Excellent

Naadei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome facilities. It looks just like the photos! Will definitely recommend to friends looking to visit PP
Stayed 4 nights in Dec 2024

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, excellent service, communication, welcome and assistance
Stayed 3 nights in Feb 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just great, no other words. Everything was well presented and clean, both the room and the common areas. The staff was really kind and they quickly helped us with our requests. Everybody spoke good English. The breakfast was really nice with lots of choices, both sweet and salty. If we'll go back to Phnom Penh, we'll stay here again for sure. They truly deserve the best!
Stayed 3 nights in Mar 2025

10/10 Excellent

Vineeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, close proximity to all attractions and easy to hire tuk tuk. Sam was very friendly and arranged the care hire to Siem reap.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vann

Liked: Cleanliness, amenities, property conditions & facilities
When we walked in, we were greeted with a friendly smile and offered a hot towel, fruit juice, and fresh fruit. The property was beautiful and had an amazing view from the rooftop pool and restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was beautiful; the staff were amazing and the roof top swimming pool and bar were a treat.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff were very nice. Pool was not really for swimming more for cooling down. Strange shape. Room was very comfortable.
Stayed 7 nights in Jan 2025

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Top Notch! Everyone from the front staff, kitchen, housekeeping and manager were so helpful, friendly and amazing. I have travelled through Cambodia and this was by far the BEST place I have stayed in . Super clean, great breakfast, wonderful pool. I would recommend this place in a heartbeat. It has been such a great experience here in Cambodia!
Stayed 5 nights in Jan 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, bottles of water in the room every day. Good breakfast and swimming pool really.. outstanding. I thank all the staff for the kindness.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent brand new boutique hotel in the middle of Phnom Penh. Staff is incredibly friendly and helpful - special shoutout to Sam from the front desk!
Stayed 4 nights in Aug 2024

8/10 Good

Motohiro

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 8 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had an amazing six nights at this incredible gem. From arriving we were greeted with warmth and friendship. Our room was amazing with the bath being the highlight. Nothing was too much of an ask and we loved our stay. Highly recommend.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ruggero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest staff attitude and brand new facility!
Thumbs up!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Family and friends
Stayed 4 nights in Jul 2024

10/10 Excellent

NICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No gym. 13th floor swimming area is bit small. Stairs bit too steep for children.
Stayed 1 night in Dec 2024

4/10 Poor

SIEW CHIAO

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location good, services super dumb up. Room amenities not value for money. Shower area water drainer not good, water flow to WC. Breakfast area small need to wait, view area are good. Birthday decorations are good with free, but flower with spider. Room 503 aircond problem can't resolve and hotel room fully didn't change room for us. Next day room change to 303 air-conditioning are working well but room bed with small insects and flower mosquitoes. Overall staff services are good. Location good. Thanks.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better solutions @ the same price point in PP.
The hotel is ok for the price point but below the expectations for the high average review the hotel currently has. The hotel design and materials are clearly chinese, not to international standards of other hotels in this price point. The breakfast as well was below average. The pool area which is the hotels biggest selling point had very little space for laying near the pool. Only 6 very tightly positioned places to sit. No need to have a roof top pool without adequate space to sit or without a bar.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jensen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. The staff was so friendly, helpful, and kind. The front desk Sam and kasak they helped me with everything. What tours to book, places to eat,how not to get scammed. What apps to download. If I had any questions they helped me immediately. Spa staff was awesome also. Very polite. Kitchen staff service was great at the roof top restaurant. I will definitely spend my money here again. Can't wait to come back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Phnom Penh
Close to night-life streets but not too close so it's quieter (one tuktuk away). Love the roof top pool and bar. Room is big. Sadly lots of insects tend to come in at night even with windows closed. Also, not much food options nearby. We walked few blocks around hotel but no decent local cafes. Would like to recommend staff, his name is Kasak. Very friendly, helpful and hospitable!
Stayed 2 nights in Aug 2024